Stickythings Limited Reviews 1,371

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid like the plague. I have never come across such an untrustworthy and unreliable printing company. They will gladly take your money and use it to support their ponzi scheme as they go bust. The... See more

Rated 5 out of 5 stars

I know the guy works on his own now so I allowed for 4 weeks from order to delivery. They were delivered in 3 weeks - so I'm happy with that. 100x clear with white writing - custom label. & 100... See more

Rated 1 out of 5 stars

Shocking service - can't get anything right, terrible turnaround times - been waiting over 3 weeks for our order. Last-minute issues when things sat on the printer, can't tell me which item has the pr... See more

Company replied

Rated 2 out of 5 stars

Strange website, poor communication, slow slow turnaround. I ordered labels, but due to my own mistake with the fiddly website (upload artwork, then back to the order to click another button to say '... See more

Company details

  1. Prints and Signs Store
  2. Custom Label Printer
  3. Packaging Supply Store
  4. Promotional Item Store

Written by the company

Stickythings Limited provide a first class service for printing labels & stickers. Whether you are just starting out or you're within a multi national corporation, Stickythings Limited can save you time and money.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service , really easy to use and super fast product delivery. the stickers are fantastic , really lovely clear and profesional. great response when i accidentally forgot to tick delivery my error was corrected in hours and the stickers with me the next day.

September 4, 2021
Rated 1 out of 5 stars

Use to be excellent but now terrible…

Use to be excellent but now terrible place an order and never heard anything they don't reply to emails and don't even answer phones been calling them for 3 days

September 3, 2021
Unprompted review
Stickythings Limited logo

Reply from Stickythings Limited

Hi,

Our phone lines are off due to support staff working from home with kids. This is noted on the website on every page at the top (it says "currently offline" under telephone section) . All emails are responded to within 24 hours Mon-Fri, most often much quicker.

I can see you have sent only 2 emails to us today, one at 12:22 asking for your order and the other half an hour later at 12:53 saying just "Hello?"

Imagine if all our clients sent emails like this, how much longer it would take to get through them all. It's certainly not helpful.

Your order is currently being printed and being dispatched today, on time. You approved it on Friday the 27th Aug in the afternoon, it's now only 4 working days later and being dispatched.

So, in reply to your review, if you read the pages in a little more detail next time, you'll have the correct expectations. Rather than ordering blindly and slating us publicly for doing exactly what we say we do on the website.

Regards

Matt

Rated 5 out of 5 stars

First-order with Stickythings

First-order with Stickythings, it took a little longer than expected but they are a busy company, just allow more time when ordering. The brushed aluminium stickers look great on our products which we are taking to a show next week. Thank you.

September 3, 2021
Rated 5 out of 5 stars

Stickythings always deliver on quality…

Stickythings always deliver on quality and service. The staff helped dispatch my order faster than normal and communication is fantastic. The nature of business is that things come up last minute ans so having someone like Stickythings guves you assurance confidence and peace of mind. Thank you!

August 28, 2021
Rated 5 out of 5 stars

My new label company

Thank you for these brilliant labels, and for sorting out a mess that I created, when I got confused with labels vs sheets. You helped me out, and now I am here to stay! My products look amazing. Thank you.

August 16, 2021
Rated 5 out of 5 stars

Don't be put off by some of the reivews

I needed some stickers for my business and found Stickythings' website which seemed to offer what I needed. I was concerned with some of the recent negative reviews and feared that my stickers were going to take a while to arrive but I was very impressed with the overall service. I received my stickers within a couple of days of placing a late night order and not only do they look amazing, they have also supplied additional stickers, so it's a win win situation for me.
If you are looking for some stickers, I encourage you to not be put off by some of the reviews as the service I received is definitely not representative of what I read. I will no doubt be using them again for my next order.

August 6, 2021
Unprompted review
Stickythings Limited logo

Reply from Stickythings Limited

Thanks Catarina, much appreciated.

Unfortunately these review sites become a dumping ground for negative reviews, whether it's our fault or not. Dealing with 300-500 orders weekly, you'll always get one or two who expect way more than you actually offer and complain when they don't get what they expected. It's the nature of the beast unfortunately. Usually they just don't read the website information, whether thats delivery information, adhesive type or finish or approved incorrect artwork. That's the most common issues. Occasionally we make mistakes, we're human... but we always rectify them at no cost to the client asap.

Thousands of clients return to us each year for more labels but never leave a review. You can be assured everyone who isn't satisfied, they leave a negative review 100%; sometimes multiple negative reviews.

Only around 5% of people that have a positive experience leave a review, however 100% of unhappy clients leave a negative review.

Kind Regards

Matt

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look