Stickythings Limited Reviews 1,371

TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Avoid like the plague. I have never come across such an untrustworthy and unreliable printing company. They will gladly take your money and use it to support their ponzi scheme as they go bust. The... See more

Rated 5 out of 5 stars

I know the guy works on his own now so I allowed for 4 weeks from order to delivery. They were delivered in 3 weeks - so I'm happy with that. 100x clear with white writing - custom label. & 100... See more

Rated 1 out of 5 stars

Shocking service - can't get anything right, terrible turnaround times - been waiting over 3 weeks for our order. Last-minute issues when things sat on the printer, can't tell me which item has the pr... See more

Company replied

Rated 2 out of 5 stars

Strange website, poor communication, slow slow turnaround. I ordered labels, but due to my own mistake with the fiddly website (upload artwork, then back to the order to click another button to say '... See more

Company details

  1. Prints and Signs Store
  2. Custom Label Printer
  3. Packaging Supply Store
  4. Promotional Item Store

Written by the company

Stickythings Limited provide a first class service for printing labels & stickers. Whether you are just starting out or you're within a multi national corporation, Stickythings Limited can save you time and money.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

no problem with the stick things

I have no problem with the sticky things only the info on the website. The time from ordering to delivery was 28 May to 9th june. Which is 12 days or at least 8 working days. There’s no claim of next day delivery I know but there is claim of up to the minute equipment which I feel gives that impression. Could I recommend that customers are advised of this to avoid disappointment

June 18, 2021
Rated 1 out of 5 stars

Really slow to dispatch

Really slow to dispatch, customer services really unhelpful.

June 15, 2021
Unprompted review
Stickythings Limited logo

Reply from Stickythings Limited

Hi Thomas,

Your order is being dispatched tomorrow, it was completed today but just missed the courier.

I can see that you emailed our support system once over the weekend, I can see Vicky replied to you within the first working hour on the Monday following.

Kind regards

Matt

Rated 5 out of 5 stars

Super friendly service, great quality & they keep you informed

Super friendly staff that are happy to help every step of the way! I had lots of issues when trying to upload my artwork, but the Stickythings team couldn't be more helpful and quickly sorted it out for me via email. I love that I got online updates for my order, too, from preparation to dispatch and even specifying my delivery time via text. I received my order today and the labels are exactly what I was looking for. I will definitely be making another order again later this month. Thank you, Stickythings team!

June 15, 2021
Unprompted review
Rated 5 out of 5 stars

Really great customer service

Really great customer service, made a very large order and they were so accommodating to help me get it as soon as possible. Great quality and very quick turnaround. Wouldn't use anywhere else

June 14, 2021
Rated 5 out of 5 stars

Fabulous as always

Fabulous as always

Always consistent wonderful quality and this time rushed to me as I missed something off my original order!!

June 6, 2021
Rated 3 out of 5 stars

Products are good - customer service not so much

Products are good, just customer service is non existent. Sent an email with no reply after several weeks & 2nd order had ulterations too the sizing etc.. and received the same as first order.
Like I said products are good but customer service really let these guys, I hope it improves in the future.

June 5, 2021
Stickythings Limited logo

Reply from Stickythings Limited

Hi there,

We received one email from you on regarding the turnaround at exactly 2021/04/15 09:50:45

Vicky replied to you with details regarding our turnarounds on the same day, within an hour at exactly 2021/04/15 10:38:18.

You replied to her email saying that you thought you would receive your labels sooner than our stated turnaround at 2021/04/15 11:22:27

Vicky then replied to that email within 4 hours with links to our turnaround pages so that you wouldn't be confused in the future when ordering. That was 5 hours after on the same day - 021/04/15 15:28:07

So I'm unsure why you said the customer service was 'non existent' as it certainly was not.

Kind regards

Matt

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