Easy to use website, I also called the store to clarify about my item before buying it online and the person who took my call was super helpful. The item was dispatched same day and received in 48 hou... See more
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Can’t speak highly enough of these guys! Ordered a product for my son’s birthday which they processed quickly and arrived in time despite my lack of organisation. Then when it arrived damaged by Aus... See more
STM has a good range of high quality winter apparel that other stores don’t stock. I highly recommend STM for all your snow gear needs especially when you’re partial to a particular brand.
STM Online were amazing to deal with especially Charlie who made my transaction seamless and easy!! From the start he kept me informed on my preordered goods and made everything run super smooth.... See more
Company details
Information provided by various external sources
Hit the mountains in style with the latest in snow and ski gear from our online snowboard shop. We stock some of the leading brands across the world, so visit us online to order your snow gear Australia wide!
Contact info
426 Oxford Street , 2022, Bondi Junction, Australia
- (02) 93875994
- darren@stmonline.com.au
- www.stmonline.com.au
4.7
Excellent
545 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Ordered a pair of NB Jamie Foy shoes in…
Ordered a pair of NB Jamie Foy shoes in size 11. Said they were in stock, selected and purchased. 7 days now and still no word on shipping or anything for that matter. Sent an email to find out some info on my order, whether it's being sorted or item wasn't available or any kind update, still Zero reply and no info.
January 1, 2026
One of my "go to" online stores for surf and skate.
Purchased a few times from this store and always a fantastic experience. Price is right, packing is perfect, and postage times are super speedy. Thanks guys.
November 25, 2025
Absolutely no problem with STM or the…
Absolutely no problem with STM or the product. Good service, good product and good product price.
Unfortunately, as always, the delivery by Auspost was abysmal.
And, yes, I would definitely buy from STM again.
October 27, 2025
Great product and easy ordering
Product arrived in good condition and was as expected.
Express post was a day later than expected.
Ordering, purchasing and tracking was easy and efficient
September 26, 2025
So easy to order and arrived very quickly!
Was looking for a beanie I couldn't find in other outlets. Very quick and easy, shipping reasonable. Great experience.
July 25, 2025
Just what I wanted delivered quickly.
July 26, 2025
Quick delivery
June 24, 2025
Excellent customer service and a quick…
Excellent customer service and a quick delivery
June 26, 2025
Happy Chappt!
My item arrived within the time frame expressed and looks like exactly what I was after, thanks! Would use again without hesitation.
June 26, 2025
Great customer service with excellent…
Great customer service with excellent communication
April 25, 2025
Absolutely terrible at responding
Absolutely terrible at responding, and who knows what’s wrong with there refund system, I asked for a refund a week ago and still nothing at all , going to take this further if they don’t pay me back within the next couple days , am not happy at all , have never had this trouble or bad responses from anywhere in my life , absolutely appalling
March 26, 2025
Unprompted review
Reply from STM Snow Surf Skate
Hi Caleb the refund was processed yesterday. The bank is in control of how long it takes to get to you. I apologize for the inconvenience. There was some issues with your order as we only had available 2 of the 3 items you purchased. Emails were exchanged between yourself and my staff member between the day you ordered 17/3/25 to the day you were refunded 25/03/25. As far I can see we were awaiting on a response from yourself on whether you still wanted the 2 other items. You mentioned you requested a refund for the whole order which was then processed. I am sorry it took longer than what your expectations were. We have many orders to fulfill and other customers to deal with - we cannot drop everything to fulfil one persons refund. Returns are processed in batches and refunds can only be processed by the owner. I hope this clarifies why there was a delay.
Regards
Darren
Great communication and a quick…
Great communication and a quick response when dealing with a stock supply issue.
February 23, 2025
Even better than expected
Even better than expected. From the choosing of the Snowboard Travel Cover to it arriving on time, everything was easy and the cost was affordable.
January 25, 2025
The website was easy to navigate with…
The website was easy to navigate with lots of special on top brands.
December 25, 2024
Good product, fast delivery
Received my order in just a few days. Product as described, good quality 👍🏻
November 24, 2024
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