Stokers Furniture Reviews 

6,847
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 1,488 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and helpful without being pushy, allowing people to browse comfortably. Many appreciate the personalized advice and the pleasant, unhurried atmosphere that makes the shopping process easy and enjoyable. People are also very satisfied with the product selection, noting the vast amount of quality furniture and diverse ranges available. The overall service is frequently highlighted as excellent, with many finding the entire purchasing journey smooth and efficient. Reviewers often express high satisfaction with their purchases and readily recommend the company.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Product

People report positive experiences with product, often praising the wide selection and quality of furniture... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and professionalism of... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the helpfulness and... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have purchased various items from Stokers over the years and have always been impressed with the range, price and quality of items. Service is friendly, knowledgeable and helpful without being push... See more

Rated 5 out of 5 stars

Stokers was highly recommended to us by a friend, so we headed down to chester and we were pleasantly surprised by the variety and quality on offer. First we were helped out by Nathan, which we h... See more

Rated 5 out of 5 stars

We have purchased a number of items from Stokers Chester over the years and have never been disappointed. When we wanted furniture for our extension Stokers was our first choice. From the minute we ar... See more

Rated 5 out of 5 stars

We bought a mattress from Stokers and unfortunately it was faulty. They could not have been more helpful especially Joe Tudor who helped us decided on another mattress no matter how many times we wen... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Living Room Furniture Store

Written by the company

As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Stokers Furniture - Never Beaten on Price

Written by the company

As its reputation for quality and service grew so too did Stokers
Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Peace of Mind

Bricks and mortar – the store came before the computer!

Bricks and mortar – the store came before the computer!
Bricks and mortar – the store came before the computer! Stokers is an established business. We have been successfully serving our local community for over 110 years and created a reputation for quality and value for money. From this website we can bring our offer, customer service and value for money to a wider audience. When you order on our website your order will not be left to a computer to fulfil, it will be handed direct to a salesperson at the store who will contact you personally to discuss your order and lead you through the process from order to dispatch of the goods.

Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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5.0

All reviews

(6,847)

1,479 reviews in the last 12 months

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Rated 5 out of 5 stars

The Chester showroom

The Chester showroom has a wide range of sofas to try out for a perfect sit. Friendly and helpful staff but not pushy. Steve was very approachable and changed a few things on our order when requested. A great experience shopping here

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great store and shopping experience

Great store and shopping experience. Always shop here for furniture. Customer service is excellent and staff are always so responsive to any query via phone or in person. Tracey Corns from the Ormskirk store as always was excellent. Thank you for all communications and updates on my order and your excellent customer service.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellence of Southport store

I have bought several items of furniture from this wonderful store and cannot praise the process of purchase which proved extremely easy and the assistance of the staff. I have always dealt with Graeme Beresford who has looked after me and cannot be praised enough for his friendliness, knowledge of products and efficiency. I have recently dealt with Carl Sixsmith in Graeme’s absence who was equally as friendly and made purchase process very easy. Graeme even contacted me on his day off so this is proof of staff’s excellence. Value for money and sake traceable me to buy top brands which I could not otherwise afford. I will always use and recommend Stokers in Southport 🤩🤩🤩🤩🤩🤩🤩🤩

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Wow - amazing

Wow. What a company. Service when choosing a very large sofa was amazing and a very competitive price. Was really worried about access when delivering. When Nick and Graham arrived to deliver, they alleviated my concerns instantly. They were absolutely fantastic, very careful and really informative when it came to the care of the sofa to prolong its life. They were even kind enough to move one of our old large sofas through a tight opening into another room for us so we could place it in the kitchen. I am so grateful too them. They really are a credit to Stokers and I cannot fault the service provided by them and the company. Thank you ❤️

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service great quality

We visited Stokers Chester and were not pressured at all, we were allowed to browse around, we were attended to by Andrew Short, who was extremely helpful, knowledgeable and patient with our enquiries, we bought two, two seater sofas and a recliner chair, the whole visit to stokers chester was a pleasure. Highly recommended.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely set out store with very friendly…

Lovely set out store with very friendly and helpful staff, Mike Williams processed our order after helping us make the right choice, we have purchased a number of items from the Chester store and will definitely be returning in the future

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience

First of all many furniture sales people approach you without leaving you no time to look. around and make you feel under pressure to buy Not Stokers ! We purchased a new sofa and were impressed by the service from Mark and will definitely recommend to our friends and family. Thank you Mark and Stokers 👍👍👍👍

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

We ordered a Parker Knoll sofa today…

We ordered a Parker Knoll sofa today from Julie Williams, she was very helpful in store and later on the phone to get us exactly what we wanted. We are already repeat customers and will definitely come back again. Thanks Julie and Stokers!

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

We purchased a garden dining table set…

We purchased a garden dining table set for 6 people and a separate parasol for sun shade. The quality was very good compared to others we have seen. Price was very competitive. The staff are very friendly and helpful. Andrew Short in particular was very helpful and knowledgeable and his customer service skills excellent. There was no pressure we had the time to go away and come back and complete the purchase .Again Andrew was very helpful in completing our purchase and organising the delivery. We would recommend the shop and will return if we need anything in the future.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend

Great help from Andy being able to save us a lot on the table that we wanted. Would recommend.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

Bedroom Furniture Purchase

Recently went into the store and bought some bedroom furniture. Tracy was very professional and kept us updated throughout the whole process. Couldn't ask for anything more.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Quality & Exemplary Sales assistance

I highly recommend Stoker's Furniture. I have used the Ormskirk store several times. Sandra Maddock, a Sales Executive, is exemplary in her service and provides valuable advice without rushing for the next customer. If you want quality and value with excellent service free from the “Hurry Up' approach, I commend and recommend Stoker's Ormskirk, especially Sandra Maddock's assistance.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

I called Stokers to place an order.

I called Stokers to place an order.
Mike was friendly and informative, he even called me back within minutes following me asking a question about covers.
I hadn’t heard of Stokers prior to calling, but am very impressed so far….!

May 25, 2026
Unprompted review

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