stoneaudio.co.uk Reviews 118

Very good service, excellent price for my equipment, very helpful sales team.

Would highly recommend.

Took awhile for it to order the product, however, once in stock it was delivered the next day.

Purchasing some small accessories and want next day delivery as per the website and order? Go somewhere else.

My order took 3 business days to arrive. Sent first class, on the day of the other but not doing what I paid for.

Send it back they say, reject the order...what good is that?

No response to my email or calls. Buying something of larger value, I will go somewhere that cares.

Point is, value was silly, why offer something where there is no Intention of following through? Just make it clear on the website and I can make the decision. At what point does next day mean next day?

After searching high and low for the newly released Sony BDV-N790W Surround Sound System I finally managed to come across Stone Audio. I called to confirm a few things like release date and delivery date and once I was happy I placed the order.

Great price, great service, quick delivery. What more could you ask for?

Very fast service and an excellent product at the best price I could find on the web.

I do not regret purchasing the camera from Stoneaudio one bit.
The camera was alot cheaper than other camera stores, and it arrived the next day (although at 5.45pm - but that is down to the carrier, and not stone audio).
I even got a call the next day to check it had arrived OK, as I was getting worried they weren't going to show up.
A great a pleasant company.

Thanks very much Alex for the professional handling of 3 consecutive orders as well as for your courtesy and kindness on the phone. I will also like to highly praise the actual online purchasing procedures which are very straightforward , very helpful and so convenient especially for overseas buyers like me..:-)

Stone Audio gets my absolute highest recommendation as one of the very best online stores for hi-fi and hi-end audio equipment worldwide.

Looking forward to my next order with you very soon !

Very best wishes,
Sherif - Egypt

I found these guys rearly nice to deal with and cannot recommend them enough. They went out of their way to get a lens for me for my wifes birthday trip to Venice. Fantastic Service.

Extremely pleasant and helpful

I made a mistake in my order, they got straight back to me, got it resolved there and then. They were friendly and fast, the goods turned up next day. I will use them again (infact I already have).

I only wanted a simple lead ... call for availability & simple advice, got positive answers to both. Ordered on-line & was called soon after - I had selected the adjacent & incorrect item ... corrected 'in flight' by StoneAudio = excellent service, thank you.

Stone audio were great at comunicating with me whilst we all waited for the Nex 7 shipment form Sony. Emma was great at answering my queries very promptly and following up when needed - and when the shipment reached them, O received my Nex 7 the next day. fantatsic - give her a pay rise please.

Found Stone Audio after a google search and their prices were better value than Amazon inc the postage, actually I couldn't find a cheaper option anywhere on line.
Placed an online order, a simple task, received confirmation immediately and within a couple of hours another confirmation that it had been dispatched. The goods arrived the next day, all done within 24 hrs. First class service

Easy to place and order. No hassle. Item was Delivered mid-afternoon. No additional packaging, just the box - but it was delivered without any issues.

Item was delivered very quickly and was well packaged. Would highly recommend.

One enquiry phone call on the Thursday afternoon. Immediate order and payment. Item arrived within 24 hours.....Perfect communications and service....many thanks! Will use again for sure!

I ordered a blu ray player on Monday afternoon and it arrived before lunch on Tuesday. It was also the lowest price I could find. I'd thoroughly recommend this company.

I was looking for a Goldring 2500 cartridge and stoneaudio's was the cheapest price I could find on the net. Not only that, the site gave me all the product info I needed and ordering and paying was easy. The cartridge was delivered within 48 hours in a well wrapped package. The cartridge was a piece of cake to fit and the sound it produces is superb. I will definitely use stoneaudio again.

I paid for fast delivery of a Sony walkman, but when it eventually arrived it was faulty. After complaing three times on the telephone to their customer services lady, she said on each occasion they would get back to me, but they never did. Once they got your payment they are not interested, I was ignored and left with a bad impression of their so called after sales department. Needless to say I shall not be making any future purchases with this Company.

Ordered Sunday night and it was here promptly on tuesday. Price was cheapest I could find on the net.