Strakers Reviews 711

Throughout the long process of 14 months to complete our house move, which involved selling our house 3 times, the staff at Strakers went well beyond what might be expected to support us and promote our sale. They always kept us informed of events in our chain and provided helpful advice and guidance when things became difficult. We certainly made the right choice in choosing them to sell our house and are extremely grateful for the exceptional service they gave us.

Highly recommended. Knowledgeable people to talk to, who give sensible advice about auction lots and an efficient service throughout. Very happy with purchases over a number of years and will use them again. G

Our experience with Strakers left us extremely disappointed and significantly out of pocket.

After viewing a property through Strakers, we felt heavily pressured to offer the full asking price immediately in order to “secure” the house. Once our offer was accepted, there was constant pressure to move quickly, with repeated chasing of us, our solicitor and even the agent selling our own property. We were encouraged to push ahead with legal work and surveys despite concerns within the chain.

Acting on this urgency, we spent close to £1,000 on surveys and legal costs. When our buyer unexpectedly withdrew, we were given less than a week to secure another buyer before the property was remarketed and sold elsewhere.

At the same time, we were advised to urgently reduce the price of our own property by more than we had intended to in order to secure a quick sale. In hindsight, this advice appears to have worked against us and left us financially disadvantaged.

What frustrated us most was the imbalance throughout the process. We were repeatedly pressured to accelerate and incur costs quickly, yet once another buyer was found, the urgency seemed to disappear entirely.

We also discovered inaccurate information had apparently been communicated to our own estate agent during the process, which only added to our concerns regarding transparency.

We appreciate that chains collapse and house purchases are stressful. However, we came away feeling that maintaining momentum in the chain was prioritised above protecting buyers from unnecessary risk and expense.

Others may have a different experience, but based on ours, we would advise prospective buyers and sellers to proceed carefully, ask questions, and avoid being pressured into moving faster than they are comfortable with.

We raised our dissatisfaction directly with Strakers through their formal complaints process. Despite the concerns outlined and the financial loss incurred, they denied any wrongdoing and declined to accept any accountability for the way the transaction was handled.

Had a number of viewings with Sue from Strakers last Saturday

It was refreshing to meet an agent who was so welcoming, down to earth, enthusiastic and made my wife and I feel at ease, unhurried and who listened to our feedback and gave helpful comments which were unbiased and informative on each property we viewed with Sue

Katy also who arranged our viewings was very enthusiastic and so pleasant to deal with. Very impressed with Strakers and highly commend them as being a extremely professional estate agency!

Katy and the team went above and beyond with the selling and buying process. Couldn’t of asked for more helpful estate agents.

From our initial contact with Strakers, their service has been excellent. When first approached they gave clear advice about the market and selling. When we asked them to put the property on the market, they were able to identify buyers and we had an agreed offer within 48 hours. Various difficulties did arise but we were willing to keep the offer and Strakers supported the potential buyers who have been able to complete the deal now. The staff at Strakers are always welcoming and helpful and whoever is in the office, they are aware of what’s going on regarding the sale. They have managed the sale very well

Strakers Devizes have been brilliant with us while buying our house as first time buyers. Would highly recommend!

Great knowledge and good with updates and communication.

From start to finish the service provided was outstanding. The staffs were available for any questions and they also kept me informed of all the progress with the buyer. I couldn't thank them enough for their professional abd friendly manner for helping me to sell my property. Thank you

Many thanks to Dee at their Chippenham office who did all they could to ensure my mother's flat purchase went smoothly. We were let down by the seller's solicitors, causing a delay in the move, but Strakers held our hand through that, and helped to chase things as much as they could.

All good. Helpful at most requests.

Strakers do an amazing job. Staff are professional and friendly and manage the whole process seemingly without effort. I would not hesitate to recommend them.

Always keeping in contact and answering any questions put to them Thankyou from Wayne mines

As a Church in Swindon we entered into the auction with some trepidation and anxiety that our lot would not reach it's reserve. Indeed it did meet, and hugely exceed, the reserve and we are delighted at the outcome. A very personal and efficient service throughout our discussions and following the auction itself. Would highly recommend Strakers.

From the moment I engaged Strakers to sell my late Mother's house, they could not have been more repectful, professional and helpful. The staff dealing with the sale sent plenty of emails about progress leaving me in know doubt as to their expertise. I have no hesitation in highly recommending Strakers, and I have no connection with them.

From the first contact with the Strakers team in providing an Evaluation and subsequent marketing of our property, they were always proficient, highly professional with excellent communication processes and skills. Our property sold on first viewing :) but the team guided us through the minefield ahead to a successful completion. A few hiccups on the way but nothing that stressed us out.

Amazing from start to finish with the process of buying a house. Can’t thank them enough for their speedy service and making sure the process was easy with no complications.

GOOD SERVICE. KEPT ME FULLY INFORMED AS IT WAS MY FIRST AUCTION STRAKERS ADVISED ME ALL ASPECTS, HAD A GOOD RESULT WILL USE THEM AGAIN,

Charlie and the team provided invaluable assistance throughout the entire process demonstrating exceptional expertise and support