Visited the site for a New Audi A1, was promised a call back regarding my part exchange. 5 weeks passed by no contact made. Thank you Audi Oldham, business given to another competent dealshi... See more
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See what reviewers are saying
Dealt with Nathan at Oldham Audi and all I can say is outstanding, professional service from start to finish. He provided all the information we needed, listened to our requirements, and helped us fin... See more
Company replied
I recently purchased my 3rd Audi from Audi Oldham, The service as always is a pleasure and not a chore, The Manager and sales executive where amazing. Andy & Connah together found me my... See more
Company replied
Communication was brilliant from booking my car in, taking it into garage an collecting my car. They threw in a free valet. Staff all friendly.
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Chadderton Way, OL1 2RL, Oldham, England, United Kingdom
- 01617 682 696
3.8
Great
78 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
The worst dealership management I have…
The worst dealership management I have known in over 20 years of purchasing Audi's. would not recommend or purchase a car from them again. This is a shame as I used to have faith in the Audi brand having purchased 10 cars in the last 9 years from them.
February 9, 2026
Reply from Stratstone - Audi Oldham
Hello Clive.
Thanks for sharing your feedback on your experience with Oldham Audi . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Oldham Audi Customer Services
Sania in CS was absolutely fantastic
Sania was absolutely fantastic, she was really attentive, listened to the issues I was experiencing with the A6, and made sure I was kept informed from start to finish on the necessary repairs and costs. Pleasure to deal with.
January 18, 2026
Reply from Stratstone - Audi Oldham
Hello Jack,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Extremely unhelpful staff
I went in at weekend to ask for some advice on which size Alloys I need to replace the ones I have on my car. I was met with a sales person watching football on his phone who seemed disinterested in helping. It eventually took three staff members to determine I needed 19'' alloys and refused to tell me the depth or any other information despite my car being in the car park. Probably because it was raining. Useless.
February 7, 2026
Unprompted review
Reply from Stratstone - Audi Oldham
Hi James,
Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Reply from Stratstone - Audi Oldham
Hello Anthony - Stratstone Brand
Thanks for sharing your feedback on your experience with Stratstone Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Dealt with Nathan at Oldham Audi and…
Dealt with Nathan at Oldham Audi and all I can say is outstanding, professional service from start to finish. He provided all the information we needed, listened to our requirements, and helped us find the perfect car without being pushy or trying to go over our monthly budget. The whole process was smooth and stress-free. Would definitely recommend Nathan — 10/10 service.
January 30, 2026
Unprompted review
Reply from Stratstone - Audi Oldham
Hi Dennie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Nathan at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Bought 2 Audi’s this month from Edgar…
Bought 2 Audi’s this month from Edgar at Oldham Audi. The experience and service was superb from start to finish. Edgar has a great personality, very attentive and made the whole experience very special for us.
Many thanks Edgar.
Mike &Sue
January 31, 2026
Unprompted review
Reply from Stratstone - Audi Oldham
Hi Sue,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Edgar at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Great sales team and service team
Great sales team and service team
Happy to help and very trusted staff
January 12, 2026
Reply from Stratstone - Audi Oldham
Hello Shelley,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The service was carried out as planned…
The service was carried out as planned and in the agreed timescale. The dealership staff were pleasant and helpful.
January 13, 2026
Reply from Stratstone - Audi Oldham
Hello Steve,
Thanks for taking the time to leave your review. We're pleased to hear the team looked after you and that things went smoothly overall. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Oldham Audi Customer Services
Looked after from start to finish
January 7, 2026
Reply from Stratstone - Audi Oldham
Hello Jonathan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Oldham Audi Customer Services
Reply from Stratstone - Audi Oldham
Hello Umar,
We appreciate you leaving us a review - thank you!
Have a nice day!
Oldham Audi Customer Services
Helpful, friendly and efficient
Helpful, friendly staff. efficient at diagnosing the issue and accommodating to get the problem fixed with the minimum inconvenience to myself.
November 20, 2025
Reply from Stratstone - Audi Oldham
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
AVOID THEM
Worst customer service!! They don't care about you once you got the car!! Service department is a joke!!
November 15, 2025
Reply from Stratstone - Audi Oldham
Hello,
Thanks for sharing your feedback on your experience with Stratstone Brand . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services
Exceptional Service at Stratstone Audi Oldham
I recently brought my Audi Q8 in for an oil service and a minor exterior light fix. Both separate experiences were absolutely frictionless, and the level of customer service I received from Amanda Biggins was truly exemplary. Amanda is a fantastic asset to the Stratstone team. Huge kudos for making both visits such an incredible experience! Thankyou.
December 5, 2025
Unprompted review
Reply from Stratstone - Audi Oldham
Hi Walker,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Amanda at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Reply from Stratstone - Audi Oldham
Hi Andy,
Thanks for sharing your feedback on your experience with Oldham Audi. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com? They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Audi Q4
We would like to thank Simon Smith for helping us purchase our first Audi car. everything went smooth, He explained everything,nothing too much trouble for him with no selling pressure.
Regards
November 18, 2025
Unprompted review
Reply from Stratstone - Audi Oldham
Hello Trevillion,
Many thanks for your review.
Simon Smith works hard to make sure their customers are well looked after. Simon Smith will be very pleased to hear that they managed to help you with your purchase.
We hope to see you soon!
Oldham Audi Customer Services
Great service
Great service. Booked in for oil change completed in great time. No problems
October 29, 2025
Reply from Stratstone - Audi Oldham
Hello, Fiona.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Oldham Audi Customer Services
Reply from Stratstone - Audi Oldham
Hi,
We're happy to hear that our team was helpful, informative, and knowledgeable.
Customer Services
Excellent friendly service from Sania
Excellent friendly service from Sania, a pleasure to deal with.
October 6, 2025
Reply from Stratstone - Audi Oldham
Hi Nigel,
We're so glad to hear you received excellent and friendly service from Sania.
Customer Services
Happy to sell you a car..not so happy…
Happy to sell you a car..not so helpful when it breaks down (for the 3rd time in 3 years on a brand new car!). I bought an all electric Audi Q4. My advice DONT MAKE MY MISTAKE.. Audi cannot make reliable electric cars yet!
the latest issue was a switch that prevented the car from charging. this happened 8 weeks after warranty had finished on a 3 year term. As a result strathstones could not offer a courtesy car, or recovery or any help meaning I was without transport for a week while they replaced the broken part. Shocking approach especially so close to the warranty period and due to a mechanical fault on the car that has done less than 23k miles!
September 1, 2025
Reply from Stratstone - Audi Oldham
Hi
We appreciate you taking the time to share your feedback.
We understand your frustration with the service you received.
We strive to provide accurate and transparent information to our customers.
We will review your experience and use it to improve our service in the future.
Customer Services
Crap service at Oldham Audi
Unbelievably bad. Lost my vehicle for eight days. Told complete lies repeatedly.
July 10, 2025
Reply from Stratstone - Audi Oldham
Hi Les,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
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