Purchased vehicle ! Sales man lied to me about number of previous owners! I was advised 12 months mot would be applied however, DVLA check confirmed only 3 MOT remaining. The cars front wind... See more
Company replied
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See what reviewers are saying
Product knowledge and also tailoring products to meet my needs and budget. No up selling took place which I made clear I was not interested in. Issue resolution was swift on the points I raised at the... See more
Had excellent service this week and, for me, customer service is what makes the real difference when choosing where to return as a customer. On arrival there was hardly any wait at all — with... See more
Company replied
Great service all looked after seamlessly by Matthew and. Sophie . My car needed a number of things sorting for which I liaised with Matthew as the requirements where complex - Matthew talked me... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Charon Way, Gemini Retail Park,, WA5 7YD, Warrington, United Kingdom
- 01925 358 822
3.6
Average
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Stratstone - Audi Warrington
Hello Sarah.
Jamie will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Reply from Stratstone - Audi Warrington
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very helpful and kept me updated on…
Very helpful and kept me updated on progress throughout
April 30, 2026
Reply from Stratstone - Audi Warrington
Hello Jason.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Reply from Stratstone - Audi Warrington
Hello Tom.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Had excellent service this week
Had excellent service this week and, for me, customer service is what makes the real difference when choosing where to return as a customer.
On arrival there was hardly any wait at all — within a few minutes one of the service team ladies welcomed me over to her desk. She was friendly, warm, professional and genuinely made the experience pleasant from the outset.
We changed the Audi E-Tron GT 12v battery, not because of a fault, but as preventative maintenance knowing these can begin to lose power approaching four years old. The whole process was handled efficiently and professionally throughout.
Excellent service and being made to feel valued as a customer is incredibly important, and this experience certainly reflected that.
We are considering a second Audi after July, so will continue looking at their website. We are keeping the GT, just need another car, so we will definitely be back
May 12, 2026
Unprompted review
Reply from Stratstone - Audi Warrington
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Work carried out in a time acceptable…
Work carried out in a time acceptable to waiting.
Staff as ever were lovely.
April 29, 2026
Reply from Stratstone - Audi Warrington
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Reply from Stratstone - Audi Warrington
Hello Shirley.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
of the vehicle and the valet team did a magnificent job, looked new so a big thank you….
Kelly on the service desk was lovely as well professional in explaining the full service process..
Lastly the valet team did a brilliant job on the car which I wasn’t expecting so a big thank you to the Audi team
April 28, 2026
Stratstone Audi Service
Prompt and courteous. Very efficient as I booked at short notice
April 23, 2026
Very simple survey which enabled me to…
Very simple survey which enabled me to say what I wanted
April 17, 2026
A great buying experience
A great buying experience. Great staff. I mean as a whole, fantastic. I am so impressed. Thank you for the help, before and after. Thanks for hooking a brother up!!
January 5, 2026
5**** Service
Stright forward service, quick and easy booking.
Service advisor very polite and helpful. It was a 5***** experience.
April 15, 2026
Product knowledge and support
Product knowledge and also tailoring products to meet my needs and budget. No up selling took place which I made clear I was not interested in. Issue resolution was swift on the points I raised at the time of purchase. Also the added help of installing the A1 mats on site by Gregor which helped me as I have arthritis and cannot easily bend down. A nice touch!
April 13, 2026
Extremely poor customer care
Extremely poor customer care - difficult and hard to comment
April 23, 2026
Unprompted review
Absolutely fantastic customer service…
Absolutely fantastic customer service by Warrington Audi, particularly Matthew Davies who is a credit to their team.
April 22, 2026
Professional and effecient througjout…
Professional and effecient througjout my appointmemt. Comunication was excellent throughtout.
April 8, 2026
The friendly people & the courtesy car.
April 8, 2026
Engine written off
Engine blew up 5 miles after being fixed by Audi. After that only lies and broken promises. Would not recommend even to my enemies.
February 19, 2026
Very professional and faultless …Warrington Audi
Very professional and faultless Warrington Audi restored our faith in Audi dealerships after some horrendous visits to Liverpool Audi
March 31, 2026
Reply from Stratstone - Audi Warrington
Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Warrington Audi Customer Services
No hassle rang up for a recall
No hassle rang up for a recall, got an appointment straight away fantastic staff and service.
March 26, 2026
Reply from Stratstone - Audi Warrington
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Warrington Audi Customer Services
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