Cannot fault at all. W212 E class failed mot for known issue of subframe corrosion on 24th July 2026. Booked in for inspection on 27th July 2026 at Stratstone Wakefield, subframe replacement (free o... See more
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See what reviewers are saying
We had an appointment to drive an A Class today, but the sales person wasn’t around when we arrived and another customer was just driving off in the vehicle. We were told by another member of t... See more
Just had a pleasurable experience purchasing a car with Kieron Addams from the sales team from a recent visit to view a car. I made a choice of a sporty A180 and paid the deposit after a test dr... See more
Thorough and efficient service all round. The complete service took about 4 hours. Got our B-Class regularly serviced at Wakefield Mercedes, since we purchased the car in 2019. Still running smoothly.... See more
Company replied
Company details
- Car Dealer
- also in
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Peel Ave, WF2 7UA, Wakefield, United Kingdom
- 01924 201390
4.5
Excellent
712 reviews
Asks customers to review
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Top people at Mercedes Wakefield keep it up Everyone
Everything happen as it should have. Very approachable knowledgeable people
September 16, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Mercedes-Benz of Wakefield Customer Services
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Mercedes-Benz of Wakefield Customer Services
Dan and Sam went above and beyond and…
Dan and Sam went above and beyond and answered all our questions. Nothing was too much trouble.
September 15, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Natalie,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Mercedes-Benz of Wakefield Customer Services
The staff are always helpful and very…
The staff are always helpful and very polite.
September 14, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Lee,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Mercedes-Benz of Wakefield Customer Services
I was really very touched by HOW…
I was really very touched by HOW everyone at every level took the time to answer my queries led by Jody. the Store Manager at Mercedes of Wakefield, who was simply the best I’ve ever come across. The level of service was impeccable, the politeness and helpfulness of all I came in contact was impeccable. I have purchased five cars for myself in the last two years. I’ve finally found a car brand and model I’ve very happy and delighted with. I AM TRULY GRATEFUL TO JODY AT MERCEDES OF WAKEFIELD AND ALL HER STAFF. To repeat myself, “She is simply the best I have ever come across and I can’t sing her praises and that of her staff enough”. I’M TRULY VRRY GRATEFUL FOR SUCH A HELPFUL, AMAZING & LOVELY SET OF PEOPLE HAVING COME MY WAY: )
September 3, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Ade,
Jody will appreciate you leaving a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Very good service all round.
As mentioned at the start in the previous page , car was very well serviced and cleaned which is very much appreciated. It was picked and delivered o time.
August 10, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Really happy with my experience buying…
Really happy with my experience buying my car. Edi very friendly, helpful and gave me lots of useful information about the car. Everything was explained clearly and I felt well looked after. Would definitely recommend!
August 4, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Dillon, thanks for sharing your recent experience!
It sounds like Edi has done a great job helping you during your time at our dealership. I'll be sure to pass your kind review on.
Stratstone Customer Services
Mercedes Wakefield service centre
The service team were very proactive with status updates and kept to timings so as not to disrupt my day for car collection times
April 9, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Kelly,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Buying a new car
The whole team being extremely helpful and supportive through the buying process. Couldnt do enough to help .. extremely professional team work and customer service
September 4, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Suzanne,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Stephen,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Salesperson was absolutely brilliant…
Salesperson was absolutely brilliant explaining everything in detail and gave good advice
September 2, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello John,
We appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Wakefield Customer Services
£44,000 car sold faulty – avoid this dealership
I purchased a £44,000 Mercedes that developed serious faults almost immediately.
The car then spent around 6 weeks being repaired, with significant delays even getting a courtesy car. After finally receiving it back, the fault returned multiple times.
I have tried to exercise my right to reject the vehicle under the Consumer Rights Act 2015 following the failed repair, yet the dealership is refusing my refund.
£44,000 for a faulty car, weeks without it, a failed repair, and now a battle to get my hard earned money. Imagine paying 44 grand to Mercedes and they treat you like this lol. Imagine how they’d treat you for cheaper cars.
If you’re buying a cheaper car.. stay clear. If you’re buying an expensive car.. stay clear! Unless you’re rich enough to waste money on faulty cars.. do your self a favour and stay clear!
September 1, 2026
Unprompted review
Reply from Stratstone - Mercedes-Benz of Wakefield
Hi,
Thank you for taking the time to rate the experience you have had with Stratstone Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Stratstone Brand Customer Services
Staff were amazing
Staff were amazing , guided through the process with ease and confidence .
August 29, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Jayne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Lovely friendly staff who cannot do…
Lovely friendly staff who cannot do enough for you
August 29, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services
Jordan is the best salesperson I have…
Jordan is the best salesperson I have ever dealt with
Very professional and a great person
August 28, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hi Steven,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jordan at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
Efficient and friendly service
August 27, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Susan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Service team went above and beyond for…
Service team went above and beyond for me (again). Big thank you to them - pleasure to deal with and extremely helpful.
August 26, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Gina,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Mercedes-Benz of Wakefield Customer Services
“I was very impressed with the service…and would definitely recommend the dealership.
“I was very impressed with the service at the Mercedes-Benz dealership. The staff were friendly, professional and extremely helpful throughout the whole car-buying process. I felt very well looked after and would definitely recommend them.”
August 25, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services
New car
Staff very good. Mercedes systems for insurance poor as took three separate attempts to sort.
August 25, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Brand Customer Services
My car was booked in for it’s MOT
My car was booked in for it’s MOT
I dropped it off on Saturday morning but couldn’t pick it up while Monday evening.
It passed its test and they even did a tiny job on the car with no extra cost.
Staff were great and very polite.
Thanx Strathstone Wakefield.
See you next year for my MOT test.
August 15, 2026
Reply from Stratstone - Mercedes-Benz of Wakefield
Hello Kev,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Mercedes-Benz of Wakefield Customer Services
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