Thanks again to the guys at Stratstone Mini Chesterfield. Especially Jake, Hannah and Craig. 4th mini from these guys now and each time I receive the best service!!
Company replied
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Thanks again to the guys at Stratstone Mini Chesterfield. Especially Jake, Hannah and Craig. 4th mini from these guys now and each time I receive the best service!!
Company replied
Still awaiting £250.00 holding deposit to be refunded to my account from 23:01.25. The customer service from this company is appalling. I’ve been given excuse after excuse as to why I have not yet rec... See more
Company replied
Collected my brand new electric Mini yesterday from Statstone at Chesterfield. A big thank you to Kieran for his expertise and excellent customer service. He made the process of ordering a new car sea... See more
Company replied
Just collected my brand new mini today and the whole process was made so easy and stress free thanks to Lewis looking after everything any queries or question were dealt with so promptly. I would hav... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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Eastside Park, Eastside Road, S41 9BH, Chesterfield, United Kingdom
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Came in on Wednesday evening to go through a few used cars with Jack. When looking around I couldn’t find the ideal car that I wanted but will continue to look on their website as I had a fantastic experience here at MINI Chesterfield.

Reply from Stratstone - MINI Chesterfield

Reply from Stratstone - MINI Chesterfield
Went to Stratstone mini chesterfield for a test drive in a mini electric, absolutely unreal drive and the staff made me feel very welcome. Jack was very knowledgeable and discussed the different charging possibilities. Going to look at ordering one through my business.

Reply from Stratstone - MINI Chesterfield
Thankyou for all the team at Mini Chesterfield. Amazing experience from Kieran! I love the new Mini look!

Reply from Stratstone - MINI Chesterfield
I love my new car, Thankyou mini chesterfield and Kieran for keeping me upto date and making my new car so special.

Reply from Stratstone - MINI Chesterfield
Been into MINI again to discuss the potential purchase of a new hybrid Countryman for my wife after having a fantastic experience previously. As always sales staff were very helpful and informative.

Reply from Stratstone - MINI Chesterfield
Fantastic customer service received from Hannah - will be recommending in the future.

Reply from Stratstone - MINI Chesterfield
I would like to congratulate Jack on his excellent customer service and professional attitude whilst informing and sourcing me a new Mini Countryman on the motability scheme. Nothing was too much trouble, from ensuring I was comfortable on the initial visit to making sure that the new vehicle was perfect for my daily requirements. Many thanks Mr E.

Reply from Stratstone - MINI Chesterfield
Bought a car recently from Jack he found me the best deal he was really helpful and had great customer service!

Reply from Stratstone - MINI Chesterfield
A big thank you to Jack for helping us sort out a new mobility car. He was courteous and professional and thoroughly discussed all our options. We are now waiting in anticipation to collect it.

Reply from Stratstone - MINI Chesterfield
Hannah provided great customer service when talking to me about buying a new mini. She was so lovely and I'm sure is a great asset to her team! Thank you Hannah!

Reply from Stratstone - MINI Chesterfield
I would like to thank mini chesterfield for keeping me up to date with the progress of my new car. I am so happy with my new car!

Reply from Stratstone - MINI Chesterfield
Great experience with Jack and Kieran, had a test drive in a 3 door Cooper S and thoroughly enjoyed it. I will be back to order a brand new one in the coming weeks! Thank you both!

Reply from Stratstone - MINI Chesterfield
All staff were helpful and attentive to my wife & I, explaining in great detail all of the options that are available to us. I was at ease knowing that I had such a choice of what I wanted to do & with the option of part exchanging my other vehicle was a bonus. Thanks to the team for being great. Good set off staff.

Reply from Stratstone - MINI Chesterfield
Great experience. Went to see about a pre owned car and was happy with the service. Down to earth and gave me loads of options. Relaxed. Not what I’m used to

Reply from Stratstone - MINI Chesterfield

Reply from Stratstone - MINI Chesterfield
Went to view a Mini Cooper D at the chesterfield branch, had a great experience and a nice test drive. I was viewing this vehicle and another one elsewhere, still undecided but I will definitely recommend mini chesterfield to my family and friends!

Reply from Stratstone - MINI Chesterfield
Really happy with the way I was treated when perusing my local Mini garage. The young lady was very helpful and showed me all of the boots and even got me a tape measure so I could check it fitted in my garage. I will hopefully be back

Reply from Stratstone - MINI Chesterfield
Great dealership. Nothing is ever too much trouble. I’m now on my 2nd MINI, I’d never have another car! Love it.

Reply from Stratstone - MINI Chesterfield
Recently enquired in store on a used 3-Door Hatch. the staff were really friendly and helpful.

Reply from Stratstone - MINI Chesterfield
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