Stratstone - MINI Chesterfield Reviews 

58
TrustScore 4.5 out of 5

4.5

Eastside Park, Eastside Road, S41 9BH Chesterfield, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Thanks again to the guys at Stratstone Mini Chesterfield. Especially Jake, Hannah and Craig. 4th mini from these guys now and each time I receive the best service!!

Company replied

Rated 1 out of 5 stars

Still awaiting £250.00 holding deposit to be refunded to my account from 23:01.25. The customer service from this company is appalling. I’ve been given excuse after excuse as to why I have not yet rec... See more

Company replied

Rated 5 out of 5 stars

Collected my brand new electric Mini yesterday from Statstone at Chesterfield. A big thank you to Kieran for his expertise and excellent customer service. He made the process of ordering a new car sea... See more

Company replied

Rated 5 out of 5 stars

Just collected my brand new mini today and the whole process was made so easy and stress free thanks to Lewis looking after everything any queries or question were dealt with so promptly. I would hav... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Eastside Park, Eastside Road, S41 9BH, Chesterfield, United Kingdom

  • 01246 208733

4.5

Excellent

TrustScore 4.5 out of 5

58 reviews

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4.5

All reviews

(58)

4,430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful!

Went to the stratstone dealership in chesterfield, spoke to someone from the sales team who was polite and had great knowledge of the brand. I discussed the electric and had multiple questions with regards to the car and they helped me throughout. I will look at ordering a new mini electric in the next couple of months.

January 21, 2022
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield

Hello Christie,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at the MINI branch in Chesterfield.

Have a nice day!
Customer Services

Rated 5 out of 5 stars

5* Experience!!!

Had a great experience with the team at MINI in chesterfield. I felt very welcomed and had a very knowledgeable sales executive. I will certainly be buying a car from them in the coming weeks.

January 21, 2022
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield

Hello James,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Rated 5 out of 5 stars

Fantastic car buying experience

Fantastic car buying experience. Hassle free and very welcoming

January 11, 2022
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield

Hi Dennis,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Rated 5 out of 5 stars

Best service I’ve received while buying…

Best service I’ve received while buying a new car. Richard Hales was superb. The staff are friendly and informative. Not in the slightest bit pushy. I didn’t feel obligated at all.

A great team! Looking forward to collecting my new vehicle.

December 7, 2021
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield

Hi,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Evans Halshaw Customer Services

Rated 5 out of 5 stars

Great and honest service

Great and honest service. Looked after by Rich. Would highly recommend. Thank you.

November 21, 2021
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield

Hi Darren,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Rated 5 out of 5 stars

Nice people

Nice people came in for a new rubber seal and ended up having a chat about a new one

October 7, 2021
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield

Hi Taylor,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Rated 5 out of 5 stars

Great!

Fantastic, attentive staff, not just minis for sale. I bought a Mercedes from here still got fantastic service. Nothing too much hassle

October 7, 2021
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield

Hi Kerry,

At MINI in Chesterfield we sincerely value your review.

Thanks for such a positive rating!

Take care,
Customer Services

Rated 5 out of 5 stars

Good service from start to finish

Good service from start to finish! Love my new car thank you so much!! Sales team very informative and nice dealership!

August 16, 2021
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield

Hi Bethany,

Thank you for taking the time to review us.

You have really made our day!
Customer Services

Rated 5 out of 5 stars

Great place to look for your new MINI…

Great place to look for your new MINI plenty of cars on display and very helpful sales team.

July 9, 2021
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield

Hi Chloe,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Rated 5 out of 5 stars

Purchase of Brand New Mini Cooper S

When entering Stratstone Chesterfield I felt at ease. I had recently had a not so great experience with another car company and felt quite pressured to make a purchase with them along with additional packages etc

When speaking to Jack at Stratstone, everything was explained to me and it was a pleasant experience, creating my new car!

I feel that the week leading up to collecting my car, I was reassured and talked through every step ready for collection. Which was great, especially because I'd not purchased a brand new car before and was unsure what happens at some stages.

Would definatley recommend purchasing from Stratstone to friends and family!

November 23, 2020
Unprompted review
Stratstone - MINI Chesterfield logo

Reply from Stratstone - MINI Chesterfield


Hi Emily,

Thank you for leaving us a 5 star review and for sharing your experience!

I am so pleased to hear that you have received excellent customer service throughout your dealings with us. I'm glad that Jack was able to reassure you throughout the process and make it a smooth transaction. I will be sure to pass on your kind feedback to him.

Thanks so much again for the review and recommendation.

Enjoy your new car!

Marcus Hallam
Head of Business

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