Stratstone - MINI Doncaster Reviews 167

TrustScore 5 out of 5

4.9

Wheatley Hall Rd, DN2 4PE Doncaster, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought a Mini Countryman S for my wife's birthday and that took a lot of organising by the staff to keep it a secret until the final moment. I can't thank those involved for helping me through from... See more

Company replied

Rated 5 out of 5 stars

Although I didn’t purchase a car from mini Doncaster in the end, the service provided from Jake was second to none. He went above and beyond to try and source the right vehicle and deal for me. He kep... See more

Company replied

Rated 2 out of 5 stars

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... See more

Company replied

Rated 5 out of 5 stars

We purchased a warranted used mini convertible from Stratstone mini at Doncaster and was helped throughout by Jake Gibson .He was fantastic and assisted us when we were trying to decide which Mini we... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Wheatley Hall Rd, DN2 4PE, Doncaster, United Kingdom

  • 01302 380500

4.9

Excellent

TrustScore 5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Good Service

November 3, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Jamie,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Rated 5 out of 5 stars

Nice staff excellent service thank you…

Nice staff excellent service thank you sam and yaya to look after me looking for a great mini car. I am so appreciate.


Lily

November 3, 2022
Unprompted review
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Krorapatt,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Rated 5 out of 5 stars

Exceptionally good sales experience

Exceptionally good service from the Sales & Service department at Stratstone Mini Doncaster. Would highly recommend them when purchasing a new or approved Mini and for servicing.

October 28, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi John,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Rated 5 out of 5 stars

Always a good experience at this…

Always a good experience at this dealership. Thank you to Chloe

October 26, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

Rated 5 out of 5 stars

Resolute in praise

I was provided with regular updates on the lead time for receiving the car. Staff were professional and the process of part exchanging was straight forward. Thank you to Liam, Courtney, Bethany and Staci for their help.

October 20, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Rated 5 out of 5 stars

Bought a new mini. It was great!

Bought a new JCW at Stratstone Mini. Loved the entire experience. Pick up day was quite magical! Courtney, the Sales Exec who dealt with my order from the beginning, treated me with respect throughout. She made contact with me regularly; displaying knowledge, skill and understanding from the moment of order to the point of delivery, which by the way, and as I alluded to earlier, was a magical experience. Thank you!

October 21, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Mr Griffiths,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Rated 5 out of 5 stars

Everything okay

October 10, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Alex,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Rated 5 out of 5 stars

Stratstone doncaster mini

Excellent experience from start to finish from bethany Scott and her team on the purchase of our new car.
Thankyou

September 14, 2022
Unprompted review
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Scott,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Rated 5 out of 5 stars

Helpful team.

Bethany and Josh were very helpful and made the purchase of my new mini smooth and relatively pain free.

September 10, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

Rated 5 out of 5 stars

Great service and experience throughout…

Great service and experience throughout our purchase of our new mini. Would Highley recommend to all 🌟 🌟 🌟 🌟 🌟

September 7, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster


Hi Mr Cook,

Thank you for your 5* rating and recommendation!

We really appreciate you taking the time to post about your experience.

Thank you again and have a great weekend,
Customer Services

Rated 5 out of 5 stars

complimentary health check…

Car went in for complimentary health check which is a good thing in itself but also had diagnostic on aircon, expected to be told I needed expensive parts as the car is quite old but no nasty surprises

August 27, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Mr Sanderson,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Customer Services

Rated 5 out of 5 stars

5 stars dealer - Mini Doncaster

This is our second Mini from Doncaster Mini Stratstone. We were taken care of by the lovely sales specialist Beth on both occasions. Outstanding customer services throughout the whole process, kept us informed and prompt delivery on the date agreed, worked with us around our busy life. Would definitely come back for a third Mini in the near future.

August 15, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Jamie,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Customer Services

Rated 5 out of 5 stars

Courtney was brilliant

Courtney was brilliant. Friendly, helpful, and patient throughtout the process. I'm thrilled with my new car.

July 30, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Customer Services

Rated 5 out of 5 stars

Our third Mini!

Excellent Service. Highly recommended.

July 28, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Keith,

We’re very grateful for your 5* review and recommendation, thank you!

Have a lovely day,
Customer Services

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Quick efficient service. Courtesy car ready and waiting and they managed to order parts and fix the faults on the same day saving me time.

July 19, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Rated 5 out of 5 stars

Sale and collection

Great easy sale and car collection. Could not ask for more Tbh.
All the staff I dealt with were pleasant and knowledgeable and answered all my questions and concerns fully.

July 18, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Shaun,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Rated 5 out of 5 stars

The whole booking process to collecting…

The whole booking process to collecting after the full service was easy and painless. Very efficient

June 12, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi,

Thank you for the positive review!

I will be sure to share it with the team here at MINI Doncaster.

Take care!
Customer Services

Rated 5 out of 5 stars

Very happy & satisfied with Stratstone…

Very happy & satisfied with Stratstone Mini Doncaster, all staff very helpful & courteous, kept informed throughout the process. Special thanks to Emma & Laura, I’m very happy with my new mini.

May 30, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hello,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Rated 5 out of 5 stars

Good service

May 28, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Eng,

It is wonderful to receive such a positive review!

All the best!
Customer Services

Rated 5 out of 5 stars

I very pleasant process of buying cars

I very pleasant process of buying cars. Extremely professional at all points. Can't fault Beth in Sales

May 27, 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Philip,

Thanks for the fabulous review!

Kindest regards,
Customer Services

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