I recently purchased a used mini from Stratstone Mini Doncaster. This was made an excellent and stressless experience by Jake Bishop, who was very friendly and professional and not pushy at all.He w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jake has dealt with our order brilliantly and with prompt communications. He is always polite and happy to help you.
Company replied
Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... See more
Company replied
I bought a Mini Countryman S for my wife's birthday and that took a lot of organising by the staff to keep it a secret until the final moment. I can't thank those involved for helping me through from... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Wheatley Hall Rd, DN2 4PE, Doncaster, United Kingdom
- 01302 380500
4.9
Excellent
170 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
July 30, 2021
Reply from Stratstone - MINI Doncaster
Hi Joshua,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
We travelled 2 hours to visit…
We travelled 2 hours to visit Stratstone for a car that we had only seen a video of. I can honestly say that I would do the same again without hesitation. Connor was a total delight to deal with and couldn't do enough to alleviate any problems/questions we had. Also, the welcome we received from Josh was second to none. Definately the most enjoyable car purchase we have ever experienced. Thank you Stratstone !!
July 26, 2021
Reply from Stratstone - MINI Doncaster
Hi Tracey
Thanks for the review.
I am very pleased to hear that Connor provided you with a 5* experience!
I will ensure your feedback is passed onto Connor and the leadership team so they know what a great job they are doing!
Thank you again and enjoy your new vehicle!
Customer Services
Disappointing
Overall I am pleased with my Mini, but it was not a great customer experience. The confirmation paperwork was incorrect, the car was ordered in the wrong colour. I had to keep chasing for someone to call me back, and emails were never answered.
July 24, 2021
Reply from Stratstone - MINI Doncaster
Hi Danielle,
Thanks for your review.
I'm disappointed to hear that you have been let down by your recent experience. If you have outstanding issues that we can help with, please email the details to service.followup@pendragon.uk.com.
Thanks,
Customer Services
Receny saw bethany at the dealership…
Receny saw bethany at the dealership for my new cooper s sport. What a fantastic place,fantastic lady and fantastic service. Highly recommend.
March 23, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.