once again we have purchased a mini from the amazing team at stratstone mini doncaster. laura Straw and her amazing team have looked after my wife and i for the last 15 years. we live over 3 hours... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Exceptional customer service! I picked up my Motability car a month ago and had few questions about settings and accessories. I went into the garage and Jamal came and sat in the passenger side and... See more
Company replied
Although I didn’t purchase a car from mini Doncaster in the end, the service provided from Jake was second to none. He went above and beyond to try and source the right vehicle and deal for me. He kep... See more
Company replied
Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Wheatley Hall Rd, DN2 4PE, Doncaster, United Kingdom
- 01302 380500
4.9
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
100%
All staff were very helpful and got back to you with any questions. Easy and simple way to purchase a car.
January 7, 2022
Reply from Stratstone - MINI Doncaster
Hi,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
All went very smoothly no problems at…
All went very smoothly no problems at all.
Would use again
January 6, 2022
Reply from Stratstone - MINI Doncaster
Hi Alasdair,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Very good customer service
January 5, 2022
Reply from Stratstone - MINI Doncaster
Hi Annette,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Absolutely fantastic team nothing was…
Absolutely fantastic team nothing was too much. Would highly recommend purchasing a car from mini Doncaster
January 2, 2022
Reply from Stratstone - MINI Doncaster
Hi Yvonne,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Emma
Emma, Josh and the team were excellent and a credit to stratstone Mini. I have no hesitation to recommend them to anyone.
January 1, 2022
Reply from Stratstone - MINI Doncaster
Hi Paul,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Reply from Stratstone - MINI Doncaster
Hi Andy,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Warranty is not worth the paper it’s…
Warranty is not worth the paper it’s written on
December 31, 2021
Reply from Stratstone - MINI Doncaster
Hi Russell,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Thank you,
Customer Services
Stratstone Mini were able to book in…
Stratstone Mini were able to book in the service on the day and deal with any issues that came up on the health check. It always gives you peace of mind when the service team have given your car the green light!
December 30, 2021
Reply from Stratstone - MINI Doncaster
Hi,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
Reply from Stratstone - MINI Doncaster
Hi Jaia,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Bethany was very helpful excellent hand…
Bethany was very helpful excellent hand over of new car made it feel very special
December 26, 2021
Reply from Stratstone - MINI Doncaster
Hi Lauren,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Friendly and efficient
Car went in for service and was completed quickly and efficiently while I waited
December 24, 2021
Reply from Stratstone - MINI Doncaster
Hi David,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Great showroom and helpful staff
Staff always friendly, welcoming and professional. Showroom lovely and clean and following regulatory guidelines. The range of vehicles for sale is extensive and Bethany, in particular, is always bubbly and helpful 👍🏻
December 21, 2021
Reply from Stratstone - MINI Doncaster
Hi Jill,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Connor was great to work with
Connor was great to work with , looked after us really well. Kept us up to date and would highly recommend
December 20, 2021
Reply from Stratstone - MINI Doncaster
Hi Mr Pass,
Thanks so much for your great review!
I'm really pleased to hear that the team have given you a 5* customer experience and we really appreciate your recommendation.
Thank you again and we look forward to seeing you in the future,
Customer Services
Incredible car and service
Incredible car and service from beginning to end. Laura has made the purchase and delivery of the car a breeze and has fulfilled everything I could have asked for and more. Amazing!
December 20, 2021
Reply from Stratstone - MINI Doncaster
Hi,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
Excellent service and very passionate…
Excellent service and very passionate about Mini
December 17, 2021
Reply from Stratstone - MINI Doncaster
Hi Sarah,
It is wonderful to receive such a positive review!
All the best!
Customer Services
Reply from Stratstone - MINI Doncaster
Hi Frances,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Very good customer service
Some minor maintenance required on on my mini, Stratstone were very helpful, carried out the repairs and were very efficient. Customer service was very good. Much better service than previous dealers I have had to deal with.
December 9, 2021
Reply from Stratstone - MINI Doncaster
Hi Simon,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
I received a very professional service…
I received a very professional service from all the staff at Doncaster. They couldn’t do enough for me! Highly recommend Doncaster branch
December 1, 2021
Reply from Stratstone - MINI Doncaster
Hi Jenny,
Thank you for the review!
Your positive rating means a lot to us here at MINI branch in Doncaster.
Customer Services
Fantastic service all the way xxx
December 1, 2021
Reply from Stratstone - MINI Doncaster
Hello Paula,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
A good friendly service
December 1, 2021
Reply from Stratstone - MINI Doncaster
Hi John,
Thank you for your positive review.
Have a great day!
Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.