Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... See more
Company replied
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Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... See more
Company replied
Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... See more
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I rang the dealership because i noticed from the service book it appeared my Cayenne needed a service and i was four months late……….. I Rand through to service and because of the high turnover in the... See more
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Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
High Street, CB227QD, Harston, England, United Kingdom
- 01223 081 183
4.5
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Friendly welcoming service
Friendly welcoming service . I was informed about my car every stage off the process.
March 13, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi Paul,
We're delighted to hear that you found our service friendly and welcoming.
We appreciate you taking the time to share your positive experience.
Customer Services
The "Team" works.
I was greeted at the door, the gentleman knew my name and directed me to a seated area where I was provide coffee and quickly joined by the service advisor who confirmed my reason for attendance.
As always I found my experience with the Porsche team professional, courteous and friendly.
Thank you
March 10, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi John,
Thank you for your kind review.
We are delighted to hear that you had a positive experience and that you were well looked after.
We appreciate your kind words about our team and their professionalism.
Customer Services
First class work in good timeframe
March 7, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi Stephen,
We appreciate your business and are glad you were satisfied with the service.
Customer Services
Excellent customer service
Excellent customer service. Very warm and friendly staff who added to a positive experience.
March 5, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi George,
We are so glad to hear you had a positive experience with our staff.
We strive to provide excellent customer service.
Customer Services
Good Reliable service
February 7, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi Paul,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Great rapid and efficient service
Great rapid and efficient service, good value, exceeded expectations
February 21, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi Marc,
Thank you for your kind words!
We are thrilled to hear you had a positive experience.
Customer Services
A quality level of service throughout.
From the initial phone call to book the vehicle in (service and checks), to collection on completion the level of service was what you would expect of this brand.
February 2, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi Dom,
We appreciate your kind words and are thrilled to hear that you had a positive experience.
We strive to provide exceptional service and are glad that our team met your expectations.
Customer Services
The customer experience from start to…
The customer experience from start to finish.
February 20, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi Michael,
We're thrilled to hear you had a positive experience from beginning to end.
Customer Services
Outstanding customer service by Ms. Miranda Joul
Ms. Miranda Joul was outstanding as usual.
She kept us informed of the findings/issues. Requested permission before performing the work and kept us apprised on the equipment procurement timeline and installation timeline.
Outstanding customer service.
February 14, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi,
We appreciate your kind words about Miranda.
We are thrilled to hear that she provided you with exceptional service and kept you informed throughout the process.
We strive to provide our customers with the best possible experience, and we are glad that Miranda was able to exceed your expectations.
Customer Services
The best Porsche Centre we have visited
Lewis Moore and the team are always very helpful, efficient and professional at this cutting edge new Porsche centre. A thoroughly excellent experience whenever we visit.
January 22, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi Geoff,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide exceptional service and are glad that Lewis and the team exceeded your expectations.
Customer Services
A phenomenal level of customer service…
A phenomenal level of customer service from Cambridge Porsche. I was offered an office to work in from the whilst the car was serviced and provided with refreshments on a regular basis by incredibly friendly staff. Porsche Cambridge could give lessons in customer service to many other companies and industries.
January 28, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hello Paul,
Thank you for your kind words about our service. W
e are delighted to hear you had such a positive experience and that you were well looked after.
We are proud of our team and will share your feedback with them.
Customer Services
Outstanding customer service
Outstanding customer service! As a new customer to Porsche, the Cambridge team have been particularly exceptional, welcoming and professional. I’m so pleased with the service I received. Simply outstanding! Thanks Jasmine and team
January 27, 2025
Unprompted review
Reply from Stratstone - Porsche Centre Cambridge
Hi Esi,
Thank you for your kind words.
We are delighted to hear you had a positive experience and were impressed with the service you received from Jasmine and the team.
We appreciate your feedback and hope to see you again soon.
Customer Services
Harston Cambridge
Porsche Cambridge is always very welcoming. The entire team do their utmost to provide a seamless service from start to finish. There are some really beautiful cars to view in their wonderful new showroom too!
January 22, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hi Jan,
Thank you for your kind words.
We are delighted to hear that you had a positive experience and that you were impressed with our showroom and team.
We appreciate your feedback.
Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hi Lee,
Thank you for your kind words!
We appreciate your positive feedback and are glad you had a great experience.
Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hi Christine,
Thank you very much for leaving a review!
Have a nice day!
Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hi Benjamin,
Nick will appreciate you leaving this a review - thank you!
Have a nice day!
Customer Services
Extended Warranty
Advisor dealt with the renewal with me out of the country and was very efficient & communicated well.
January 8, 2025
Reply from Stratstone - Porsche Centre Cambridge
Hello Adrian,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Great Customer Experience
Always a friendly and professional experience. Cambridge has some great people working there. I always feel welcomed and important. Great atmosphere and knowledgeable team.
December 30, 2024
Reply from Stratstone - Porsche Centre Cambridge
Hi Jeremy,
We appreciate you taking the time to share your thoughts, and we'll be sure to pass your compliments along.
We strive to create a welcoming atmosphere and provide knowledgeable service, so your comments are very encouraging.
Customer Services
Absolutely excellent service all round…
Absolutely excellent service all round especially by Lewis.
December 30, 2024
Reply from Stratstone - Porsche Centre Cambridge
Hi Suzanne,
Thank you for your kind words about Lewis.
We're thrilled to hear you had such a positive experience.
Customer Services
The staff are always 100% dedicated to…
The staff are always 100% dedicated to the customer. Cannot fault in anyway. Always there to remediate post sale issues if any, and throughout the cycle of ownership.
December 24, 2024
Reply from Stratstone - Porsche Centre Cambridge
Hi Neil,
We are delighted to hear that you have had such a positive experience with our staff.
We strive to provide exceptional customer service and are glad that our efforts have been appreciated.
Customer Services
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