Very helpful service team that took the time to do a test drive with me to try and locate an intermittent rattle in the roof lining.
Company replied
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See what reviewers are saying
My GT car was due routine service with no serious concerns although I had noted some subtle variation in drive, gear changes and cabin sounds. Mike Pinkerton in service logged all the details an... See more
Company replied
Purchased my 2nd vehicle from Porsche Stockport. Always received a warm welcome from the reception staff who have been always eager to please and ready to offer a refreshment the minute I walk throug... See more
Company replied
I have struggled since i bought my car with various small issues, which have all eventually been sorted. However my main issue is with communication. I have continuously struggled to speak to various... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Marsland Street 24, SK1 2AH, Stockport, England, United Kingdom
- 0161 476 9090
4.5
Excellent
233 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Kept informed and the process was…
Kept informed and the process was quick. Service manager was helpful and polite making for a positive experience. Will use Porsche Centre Stockport again.
September 27, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Anthony,
Thank you for your kind words!
We're delighted to hear about your positive experience and that you found our Service Manager helpful and polite.
We appreciate your business and look forward to seeing you again soon.
Customer Services
Exceptional customer service
Ryan was very polite, courteous and knowledgeable.
Overall, we were delighted with Ryan’s professionalism and customer service. He really is an asset to the service team and needs to get recognition for his attitude in dealing with customers.
Excellent is all I can say!
September 10, 2024
Reply from Stratstone - Porsche Centre Stockport
Hello,
Thank you for your kind words and for taking the time to share your positive experience.
We're delighted to hear that you were impressed with Ryan's professionalism and customer service.
We strive to provide excellent customer service and appreciate your feedback.
Customer Services
Refreshingly honest approach to car…
Refreshingly honest approach to car sales. Prompt responses to emails and genuine advice in terms of accessories/add-ons. We bought 2 new cars off them at same time and felt valued and appreciated. Reception staff very friendly and attentive as well which all added to the experience. Would buy from here again.
September 5, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Robin,
We're thrilled to hear you had such a positive experience.
We strive to provide honest and helpful advice, and we're glad you felt valued throughout the process.
We appreciate your business and hope to see you again in the future.
Customer Services
Real people not looking down on me,
August 29, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Mark,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Ali & Dan should be flipping burgers to…
Ali & Dan should be flipping burgers to drunk people outside a nightclub at 2am. They have no place in a Porsche dealership.
111 Pre-checks..... that's a laugh. We've pointed out several issue that were ticketed as part of the inspection. Lazy & disrespectful
Carrie & Sam 10/10. They were both great and clearly embarrassed at what happened.
Buy a car from ebay. You can probably trust it more
UPDATE.
Due to the way the car was funded a sum of money was due back to me upon collection of the car. Sadly the dealership failed on this point and I've had to take legal action for recovery of my debt.
Instead of a big fat apology I've received intimidation and a counterclaim where they are threatening action against me.
A truly classless act.
August 25, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Anito,
We understand your frustration and appreciate you taking the time to share your experience.
We strive to provide exceptional customer service and are disappointed to hear that your experience fell short of your expectations.
We take your feedback seriously and will use it to improve our processes.
Customer Services
rude service department
September 3, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi,
Thank you for getting in touch.
We're extremely sorry to see that you had a one-star experience with us - this is not the high standard of service that we strive to deliver.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Fantastic Customer Service (Stockport Porsche)
Everytime i head to the Porsche Garage in Stockport i look forward to the warm welcome. The ladies on the front desk are just so lovely and they make the best coffee and always look after me. Sometimes my kids even ask to come with me just so that they can have the red velvet cake!
The service team are great, even when there is an issue they find a solution to get me on my way.
August 14, 2024
Unprompted review
Reply from Stratstone - Porsche Centre Stockport
Hi Ross,
We're so pleased to hear about your positive experiences at Porsche Centre Stockport.
It's wonderful to know that our team is making you feel welcome and providing excellent service.
We're especially happy to hear that our team goes the extra mile to ensure your satisfaction.
Customer Services
Perfection
You only get one chance at a first impression. On entering your premises the reception you get from Sue and Diane set the standard you get from all the people at Porsche Stockport. it's exemplary.
July 30, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Dave,
We are so pleased to hear that Sue and Diane made such a positive first impression on you.
Their dedication to providing excellent customer service is truly appreciated.
We strive to create a welcoming and positive experience for all our customers.
Customer Services
Brilliant service centre
Brilliant service centre - Steve Hughes does a fantastic job looking after customers and their vehicles, with consistent and clear communications, a friendly and welcoming style all whilst being super professional - would highly recommend.
July 22, 2024
Unprompted review
Reply from Stratstone - Porsche Centre Stockport
Hello,
Thank you for your kind review.
We're really pleased to hear that Steve gave you a 5* experience! We will ensure that your lovely feedback is shared with him. Thank you for the recommendation and we look forward to seeing you again.
Have a great day,
Customer Services
Very happy with the support and help…
Very happy with the support and help provided from Amrit @PorcheStockport
July 1, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Rizwana,
We’re happy to hear you had such a positive experience with Amrit!
Regards,
Customer Services
Easy booking
Easy booking, work done on time.
Steve and the team booked my MOT in, told me how long it would be, took the car in, walked me round the car for its healthcheck, did the MOT and valeted it all within the estimated time whilst I waited.
Excellent service, will be back for future service requirements for all my cars.
June 28, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Ben,
Thank you for reviewing us!
Steve and the team will really appreciate you taking the time to do this.
We hope you have a great day!
Customer Services
easy to deal with
easy to deal with, good service, nice people in stockport to deal with
June 28, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Chris,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Excellent Service
June 12, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi John,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
All has been said your new guy Amrit is…
All has been said your new guy Amrit is a credit to the company
June 4, 2024
Reply from Stratstone - Porsche Centre Stockport
Hello Jerry,
Thank you for giving Amrit such a great review!
It really means a lot to us.
Thanks again!
Customer Services
Ryan at Porsche Stockport was really…
Ryan at Porsche Stockport was really good, looked after me and my Macan. A really nice you man who I enjoyed talking to. I had a good customer experience.
May 17, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Paul,
Thanks so much for your kind words, we will be sure to thank Ryan on your behalf.
Have a fantastic day!
Customer Services
Reply from Stratstone - Porsche Centre Stockport
Hello Gareth,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Porsche Stockport
Communication was extremely poor!
I requested a call back, which never happened.
My Car was not ready when promised and not communicated in time.
I was offered a free Valet, The Car was just washed and not Valeted.
April 30, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Anuj,
Thank you for your review.
We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Customer Services
Panamera Launch Event
Having attended the Panamera launch event last night I would like to congratulate Porsche Centre Stockport for a very enjoyable experience.
I found the staff extremely courteous, professional and helpful in particular Sue Gordon and Sam Seddon.
I currently have both a 911 Targa and a Macan and will be switching from my current dealership to Stockport for all my future service requirements based on last nights' experience.
Chris Fox
April 23, 2024
Unprompted review
Reply from Stratstone - Porsche Centre Stockport
Hello Chris,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your recent experience with Sue and Sam.
We hope to be of service to you again!
Customer Services
Seamless from checking in to collection
April 17, 2024
Reply from Stratstone - Porsche Centre Stockport
Hi Gary,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
Reply from Stratstone - Porsche Centre Stockport
Hi Trevor,
Thank you for your five stars! We value your feedback.
Customer Services
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