Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... See more
Company replied
I recently had my Porsche serviced at Porsche Centre Wilmslow and received outstanding service from start to finish. The service department was professional, communicative, and attentive throughou... See more
Company replied
Just had another amazing experience with Porsche Wilmslow. Chloe in the service department always goes above and beyond and always makes everything so easy and stress free. I am so glad i have found s... See more
Company replied
Not for the first time, the garage initially sought to avoid honouring warranty items by passing the cost onto me. Reliability has been extremely poor with consistent attempts to avoid taking on the... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Written by the company
Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve recently purchased a Porsche Taycan and wasn’t sure about the colour of my wheels being two colours. I’ve taken it back to have the wheels sprayed one colour and Ryan sorted it for us, without any trouble and quickly.
A great salesman 😊

Reply from Stratstone - Porsche Centre Wilmslow
My car was damaged whilst in the Wilmslow dealership, the dealership don't deny this fact. I was told that the warranty work it originally went in for was completed and the car was handed back. I then found out that the warranty work was never even undertaken, this was confirmed by the dealership. I asked Porsche UK to allow the damage repair work to my car to be undertaken by another dealership and have Porsche Wilmslow meet the costs (£282.98) and Wilmslow politely refused. I am very disappointed with Porsche from an ethical / quality and honesty perspective, the idea of owning a Porsche holds little satisfaction to me after these experiences.

Reply from Stratstone - Porsche Centre Wilmslow
Exemplary service from Chloe & Alan as ever, really pleasant experience dealing with Porsche Wilmslow service department.

Reply from Stratstone - Porsche Centre Wilmslow
Inadequate communications from the service department.
Poor explanations of health check findings.
Promised 3 days’ turn around, ended up being in the dealership 13 days’.
£240 a hour labour costs!

Reply from Stratstone - Porsche Centre Wilmslow
Quicker than expected, great advice and dealt with a load of the admin hassle.

Reply from Stratstone - Porsche Centre Wilmslow
Four tyres replaced at a competitive price. Job completed on time. Great customer care. Hoping that disappointing previous visit for a service in January 2024 was a one-off.

Reply from Stratstone - Porsche Centre Wilmslow

Reply from Stratstone - Porsche Centre Wilmslow
The staff try to be very helpful, but they need more of them to give full service

Reply from Stratstone - Porsche Centre Wilmslow

Reply from Stratstone - Porsche Centre Wilmslow
Just had the car serviced couldn’t have been easier!
Michelle on the service reception desk is great and looked after the whole process perfectly

Reply from Stratstone - Porsche Centre Wilmslow
As a new customer I was amazed. As soon as I walked into the showroom. The showroom is immaculate. Staff very friendly and welcoming. I was looked after by a gentleman called Louis. Who looked after me from start to finish. I honestly couldn't have aske for a better service.
Thanks everyone at Porsche Wilmslow

Reply from Stratstone - Porsche Centre Wilmslow
My Mum Lisa works in service department i love coming in seeing the cars my mum and her fellow colleauge Chloe and her manager Stuart they are always making it funny and an enjoyable time when i am at the dealership !
Thank you so much guys!!!

Reply from Stratstone - Porsche Centre Wilmslow
Brilliant customer service always, and dealing with Michelle is a pleasure!

Reply from Stratstone - Porsche Centre Wilmslow
As a long-term customer, I have always had great service at PC Wilmslow. From the girls on the reception desk to Andy and the team in the parts department, my experience has always been positive - everyone is friendly and helpful.
Chris Clark

Reply from Stratstone - Porsche Centre Wilmslow
great customer contact, updated me as and when required, the problem with missing service parts was rectified the next day. a courtesy car was provided free of charge which was acceptable.

Reply from Stratstone - Porsche Centre Wilmslow
Purchased parts for my vehicle from Porsche Wilmslow and Davey and Josh were most helpful as usual. Nothing too much trouble and I would highly recommend.

Reply from Stratstone - Porsche Centre Wilmslow
Recently bought a Targa from this centre. There was a bit of a hiccup upon pick up and delivery which in all honesty I was pretty disappointed with (had it delivered by covered trailer). But once made aware of these issues Samuel and Ryan truly went above and beyond to rectify the problem. Problems happen, how a dealership responds to them is a true sign of good management and these guys delivered. JW

Reply from Stratstone - Porsche Centre Wilmslow
Staff were excellent, both on drop off and pick up, very thorough and attentive. Likeable people

Reply from Stratstone - Porsche Centre Wilmslow
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.