Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... See more
Company replied
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Very friendly garage. Veejay was amazing very honest and explained everything we needed to know about buying a Porsche. It was a quick turnaround and nothing was too much trouble for him. I would high... See more
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I recently had my Porsche serviced at Porsche Centre Wilmslow and received outstanding service from start to finish. The service department was professional, communicative, and attentive throughou... See more
Company replied
Just had another amazing experience with Porsche Wilmslow. Chloe in the service department always goes above and beyond and always makes everything so easy and stress free. I am so glad i have found s... See more
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Not for the first time, the garage initially sought to avoid honouring warranty items by passing the cost onto me. Reliability has been extremely poor with consistent attempts to avoid taking on the... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, United Kingdom
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Ladies on reception were very welcoming and full of smiles. Chap in parts was extremely helpful. I bought a hoodie, tee-shirt and a water bottle. I'd also like to thank the chap who answered my sons questions on the cars. If you like your cars, then i can definitely recommend popping into the Porsche garage, Wilmslow.

Reply from Stratstone - Porsche Centre Wilmslow
As stated before, Porsche Wilmslow is not the closest dealership to me but I prefer the friendly people & service I have experienced over the years.
Although the work on my car overran, I was kept informed in a timely manner so my day wasn't spoiled waiting for something that wasn't going to happen.

Reply from Stratstone - Porsche Centre Wilmslow
Superb friendly dealership, from the minute you walk in you feel at home, every member of staff is nothing short of amazing, big special mention to Michelle on service, professional knowledgeable and very helpful, all my issues were rectified in one visit, over and above what I expected

Reply from Stratstone - Porsche Centre Wilmslow
My experience with Porsche Wilmslow has been nothing but amazing from the initial call I made to the dealership to the dealing with my issues and meeting several members of staff. I had recently bought a used Taycan from another dealership and having driven it for about 10 days I noticed the brakes were not function correctly and then rang two other local Porsche dealers who said they could not fit me in until the end of January 2024 to look at this issue despite me telling them t was urgent. I then called Wilmslow and spoke to a wonderful lady called Michelle in service and explained the same problem as I did the the other two dealers. Not only was she emphatic and then said she would try and the help as best she could despite not having any free time until the new year. She managed to rearrange things in her busy service schedule and swap things and and got me an appointment with a Taycan specialist within 2 days and I dropped my car off to her this morning. As soon I got in she booked me in and I also explained I could not charge the car last night due to the grid issue and she got my car on charge straight away. They identified the issue and now have a solution to what was a serious issue that needed to be resolved, I cannot thank enough her enough and the professional approach she has. I was also introduced to Charles at the dealership this morning as I was not fully upto speed with all the controls and he sorted things out within 10 minutes and invited me into the dealership next week where he will do some training with me. I also met Chloe, Lisa and Jamie-Lea who were all so pleasant, friendly and professional. Keep up this amazing work guys ! Ajay

Reply from Stratstone - Porsche Centre Wilmslow
The service received from Michelle (Service department) from start to finish was fantastic. She was there every step of the way. To guide and explain what was needed.
For all your Porsche needs this is the place for you.
Thank you

Reply from Stratstone - Porsche Centre Wilmslow
It was both the welcome and the Porsche workmanship which were both magnificen

Reply from Stratstone - Porsche Centre Wilmslow
Technician Peter Lloyd, and Chloe on Service were excellent Great Service

Reply from Stratstone - Porsche Centre Wilmslow
I would highly recommend Porsche Wilmslow and their staff. I recently bought a pre-owned 2017 Macan. The staff had great rapport with each other and the atmosphere was relaxed, warm and friendly. I was looked after by Sean and Charles. Both Sean and Charles were genuinely interested and answered any questions I had. The day I collected my car was very special and Charles taught me how to use my Macan properly and offered a full masterclass at a later date once I got used to the basics. I never thought that buying my first Porsche would be this easy and that Porsche Wilmslow would be this down to earth and such a friendly bunch. Well done and thank you!

Reply from Stratstone - Porsche Centre Wilmslow
I had a great experience, Michelle kept me up to date and went above and beyond, the customer service was brilliant. Thank you Michelle!!

Reply from Stratstone - Porsche Centre Wilmslow
I had to argue and explain my situation( to several agents) to get a courtesy car. There was no concern whatsoever. Really poor communication between departments.

Reply from Stratstone - Porsche Centre Wilmslow
I had an outstanding experience with Michelle at Porsche Wilmslow. Her professionalism, knowledge, and friendly demeanor made the entire process seamless. Michelle went above and beyond to address my concerns, providing prompt and effective solutions. Her commitment to exceptional service truly sets a standard worth commending.

Reply from Stratstone - Porsche Centre Wilmslow
From the moment I walked into the showroom I was met with a friendly face.
The reception staff were very professional and courteous. Carly then guided me to the right department along with a nice mug of hot chocolate.
Michelle (Servicing) then took me through the whole process of what had been done and I felt reassured that I can drive with a peace of mind

Reply from Stratstone - Porsche Centre Wilmslow
Michelle is a star, she couldn't have been more helpful and efficient in sorting out my issue

Reply from Stratstone - Porsche Centre Wilmslow
Service from Chloe at Stratstone service was brilliant. Porsche Assistance hopeless, Car not collected for repair, lies from Europcar about contact same as last time, AA acting for Porsche Assistance rude and incompetent. Fortunately Chloe managed everything instead.

Reply from Stratstone - Porsche Centre Wilmslow

Reply from Stratstone - Porsche Centre Wilmslow
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