By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... See more
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Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more
Company replied
Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.
Company replied
From start to finish, Jason and Christie have made the whole sales experience easy. Great product explanations, answered all my mundane questions, with a bit of humour thrown in too! Being a few miles... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Stafford Road, WV10 7ER, Wolverhampton, United Kingdom
- 01902 394010
4.4
Excellent
303 reviews
Asks customers to review
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Reply from Stratstone - Porsche Centre Wolverhampton
Hi Nicholas,
Thanks for the great rating!
We are always happy to help.
Customer Services
Mouse in 992
Great the team identified that a mouse had eaten through my wiring very quickly
November 24, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Anthony,
We're so glad to hear that our team was able to quickly identify the issue with your wiring.
We strive to provide excellent service and are happy to know we met your expectations.
Customer Services
Major service & MOT
Car was serviced with MOT and all issues /works /parts identified and completed within 24hrs. Done in a timely manner and car returned clean. Very efficient and professional
November 18, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Christine,
Thank you for your kind review.
We are pleased to hear that you were happy with the service you received.
We appreciate your feedback and are glad you found the process efficient and professional.
Customer Services
Experience
From explaining the issue to Wolverhampton Porsche, booking an appoint, the repair and subsequent feedback, the process was professionally well managed. This also included the arrangement of the. courtesy car. Although not used much since, to date the aircon/heater blower repair appears effective.
November 15, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Margaret,
We appreciate your kind words and are glad to hear that you had a positive experience with our service.
We strive to provide our customers with the best possible service, and we're happy to hear that our team was able to meet your needs.
Customer Services
Great service as always
November 15, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Andy,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
AVRIL looked after me very well
AVRIL looked after me very well. Service was carried out by the suggested time. Pick up.of car faultless. A great service
November 11, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Stephen,
Thank you for the great review!
We really appreciate you taking the time to feedback your experience with Avril.
We look forward to welcoming you back,
Customer Services
excellent service
service levels and information on handover were informative and accurate
November 2, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Anthony,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Collection service first rate
Collection service first rate, fully informed on progress
November 4, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Kevin,
Thanks for the great rating!
We are always happy to help.
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Rob,
We are so happy to hear that you had a positive experience with our team.
Have a nice day!
Customer Services
Service Advisor Daisy was rude and not…
Service Advisor Daisy was rude and not helpful at all when advised I am running late for the collection of the vehicle. Outright refused to assist or to try and make a difficult situation easier. In the end one of the sales advisors waited which was helpful and appreciated but wont be returning there for a service despite owning 4 porsches!
October 30, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Mohammed,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@stratstone.com
Thank you,
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Peter,
Thank you for your kind words!
We are delighted to hear that you had a positive experience.
Customer Services
My car had a window fault and needed a…
My car had a window fault and needed a recall addressing. The Lady working in service (Daisy-May) was so professional and cant thank her enough. She organised a courtesy car and had my parts ordered the same day(Saturday). Such a pleasure to deal with l. Highly recommend this Porsche Centre for its service.
September 19, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Nathaniel,
Thank you for your kind words about our service and Daisy-May.
We are delighted to hear you had such a positive experience. We are proud of our team and will share your feedback with Daisy-May.
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Chris,
Thank you very much for leaving a 5* review.
Have a great day!
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Mr Britten,
Thank you for your kind words.
We're happy to hear you had a positive experience.
Customer Services
The service met all my expectations and…
The service met all my expectations and Ellie Hicks was very helpful.
October 2, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Ian,
We are thrilled to hear that you had a positive experience.
We appreciate your feedback and will share it with Ellie and the management team.
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Bob,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Dave and Jayne,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Customer Services
Great Staff at a great showroom.
My brother who had terminal pancreatic cancer bought a second hand Taycan from Porsche Wolverhampton in July as his Bucket List car but unfortuanely passed away very suddenly before he could drive it.
The car was then resold back to the dealership and although we took a bit of a hit things could have been much much worse and a fairprice was given .
I would like to thank both Tom and in particular their buyer James who have dealt with this matter in a most sensitive way.
You will often hear of people in particular Youtubers saying how bad Porsche dealerships are but I can honestly say I have found the staff at Porsche Wolverhampton most welcoming and very helpful so a big thankyou from me.
October 4, 2024
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Peter,
We are deeply sorry to hear about the loss of your brother, it sounds like he was looking forward to enjoying his dream car.
We appreciate your kind words about Tom and James at Porsche Wolverhampton.
We strive to provide a welcoming and helpful experience for all our customers, and we are glad that you found our staff to be supportive during a difficult time.
Customer Services
great.... but
the experience is great, friendly welcome and professional staff, however some of the value for money in after sales/service is way off
October 2, 2024
Reply from Stratstone - Porsche Centre Wolverhampton
Hi,
We appreciate your kind words about our friendly welcome and professional staff, we're glad you enjoyed the experience.
We understand your feedback regarding the value for money in after-sales service.
We're always striving to improve and will take your comments into consideration as we continue to enhance our services.
Customer Services
Highly recommended for choice of car and customer care.
The staff at Porsche Wolverhampton did all they could to make sure the aftercare for our new Taycan was timely, helpful, and comprehensively covered all the questions we raised. From the lovely receptionists to our sales rep, Ben Ford, everyone was so helpful to us and very accommodating to our dog. We could not fault our experience.
October 2, 2024
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Alison,
Thank you for taking the time to share your positive experience.
We're delighted to hear about the exceptional service you received from the receptionists and Ben.
It's wonderful to know that you felt valued and well-informed throughout the process.
We appreciate your kind words and look forward to welcoming you back in the future.
Customer Services
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