Stratstone - Porsche Centre Wolverhampton Reviews 

303
TrustScore 4.5 out of 5

4.4

Stafford Road, WV10 7ER Wolverhampton, GB


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See what reviewers are saying

Rated 1 out of 5 stars

By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... See more

Rated 5 out of 5 stars

Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more

Company replied

Rated 5 out of 5 stars

Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.

Company replied

Rated 5 out of 5 stars

From start to finish, Jason and Christie have made the whole sales experience easy. Great product explanations, answered all my mundane questions, with a bit of humour thrown in too! Being a few miles... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Stafford Road, WV10 7ER, Wolverhampton, United Kingdom

  • 01902 394010

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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4.4

All reviews

(303)

4,156 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service.

Brilliant service.
Range to book car in due to whether failure. Dropped car in the same day. Finished by Monday and ready to collect, cleaned and fully charged.
Fantastic!

February 6, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Dale,

We appreciate your kind words and are thrilled to hear about your positive experience.

We strive to provide excellent service and are glad we were able to assist you during a challenging situation.

Customer Services

Rated 5 out of 5 stars

Perfect Porsche

Being go here since it opened, fantastic showroom, and fabulous vehicles. But what really makes it special is the staff. The service team in particular are some of the best I’ve ever dealt with. It consistently focused on customer satisfaction and exceeding your expectations.

February 10, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Michael,

Thank you for your kind words.

We are delighted to hear you are enjoying our showroom and vehicles.

We are proud of our service team and appreciate your recognition of their dedication to customer satisfaction.

Customer Services

Rated 5 out of 5 stars

Felt very welcomed by extremely…

Felt very welcomed by extremely friendly staff, overall very pleased

February 7, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Ranbir,

Thank you for your kind words.

We're delighted to hear you had a positive experience.
Customer Services

Rated 5 out of 5 stars

Great customerservice from collecting…

Great customer service from collecting the car to re delivering perfect thank you

January 31, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi,

Thank you for your kind words.

We are delighted to hear that you were happy with the service you received.
Customer Services

Rated 5 out of 5 stars

Great customer service from hannah and…

Great customer service from hannah and Avril - superb team :)

January 29, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Lloyd,

It's wonderful to know that you received such great customer service from both Hannah and Avril.

Customer Services

Rated 5 out of 5 stars

From Reception through to Sales and…

From Reception through to Sales and Service my experience all levels has been excellent.
very ones been first class and a tribute to your recruiting process.

January 20, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Keith,

Thank you for your kind words.

We are delighted to hear that you had a positive experience at all levels.

We appreciate your feedback and will share it with our team.
Customer Services

Rated 5 out of 5 stars

Master Class

We attended a Master Class for our Macan S and your Jack was excellent with his explanation of each query we raised.

January 17, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello David,

We're thrilled to hear you had such a positive experience with our Master Class.

We appreciate your kind words about Jack's expertise and dedication to providing clear and helpful answers.

Customer Services

Rated 5 out of 5 stars

I was looked after with care and…

I was looked after with care and consideration and kept informed of the process at all stages.

January 17, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Paul,

We're so glad to hear you had a positive experience.

Thank you for sharing your feedback.
Customer Services

Rated 2 out of 5 stars

Unclear and amateur service..

Unclear and amateur service... I had to chase everything.... Drove away in an uninsured hire car. No apologises. Used to be a good centre when it was new but lost it

January 10, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Philip,

We understand your frustration with your recent experience.

We strive to provide a seamless and professional service, and it's clear we fell short of your expectations.

We appreciate you bringing this to our attention and will use your feedback to improve our processes.

Customer Services

Rated 5 out of 5 stars

Is this the best UK Porsche Dealership???

Porsche Wolverhampton are a really great outfit, the people there are all friendly, helpful and efficient. Nothing is too much trouble for them.

January 17, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Judith,

It's wonderful to know that our team was able to provide you with friendly, helpful, and efficient service.

We strive to make every customer feel valued and we're glad we were able to meet your expectations.

Customer Services

Rated 3 out of 5 stars
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Christopher,

We are sorry that you are not fully satisfied.

On checking with the team at Wolverhampton about your comments, we stopped storing Winter Wheels a few years ago, however we do offer this off site, but this is chargeable.

Your feedback has been passed over to the relevant team.
Customer Services

Rated 5 out of 5 stars

warranty renewal

daisy in service was great

December 22, 2024
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Lee,

We're glad to hear you had a great interaction with Daisy.
Customer Services

Rated 5 out of 5 stars

Great service team

Great service team. Avril is probably the best in the country

December 12, 2024
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Mark,

We're thrilled to hear about your positive experience.

We appreciate your kind words about our service team and Avril's exceptional work.

Customer Services

Rated 5 out of 5 stars

The best dealership I’ve ever visited

The best dealership I’ve ever visited. Professional but in a very friendly and relaxed way. Not the usual stuffiness from a dealership of this nature. Warm welcoming place and attention to detail was on another level. Refreshing in this day and age.

December 12, 2024
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi,

Thank you for your kind words.

We are thrilled to hear that you had a positive experience at our Centre.

We strive to create a welcoming and comfortable environment for all our customers, and it's wonderful to know we achieved that for you.

We appreciate your feedback and will continue to work hard to provide exceptional service.

Customer Services

Rated 5 out of 5 stars

Courtesy

Prompt, courteous service and was kept well informed throughout as to the status of the repair.
Ellie was both helpful and professional.
Very happy to recommend!

December 10, 2024
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Paul,

Thank you for your kind words.

We are delighted to hear that you were happy with the service you received.

We appreciate your feedback and will continue to strive for excellence.

Customer Services

Rated 5 out of 5 stars

Good experience

Good experience, pleasant staff. Well looked after.

December 2, 2024
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Terry,

Thank you for your kind words.

We're glad you had a positive experience.
Customer Services

Rated 5 out of 5 stars

Car in for a recall item

Car in for a recall item. Managed to get MOT done at the same time. Courtesy car provided.
Also performed some other non-notified recall items and arranged for a small wheel scuff to be fixed.
Super job all round.

December 3, 2024
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi,

We appreciate your kind words and are delighted to hear about your positive experience.

We strive to provide excellent service and are pleased that our team was able to address your needs.

Customer Services

Rated 5 out of 5 stars

They’ll look after you

Everything arranged, worked carried out without any fuss, all done in the time stated.

December 3, 2024
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi,

We appreciate your kind words and are glad to hear that everything went smoothly.
Customer Services

Rated 5 out of 5 stars

Excellent service

November 28, 2024
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Lee,

A big thank you for leaving us a 5* review!

Have a lovely day!
Customer Services

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