Stratstone - Porsche Centre Wolverhampton Reviews 

303
TrustScore 4.5 out of 5

4.4

Stafford Road, WV10 7ER Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more

Company replied

Rated 5 out of 5 stars

Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.

Rated 4 out of 5 stars

Jon from Sales was excellent - going above and beyond. The prep team did an OK job on but it was far from perfect - considering it was a brand new car. Yes, everything will be put right - but it would... See more

Company replied

Rated 1 out of 5 stars

Never received so poor service how in Wolverhampton Porsche Centre. Car part damaged during the service, which took 4 days. The damage part changed incorrectly, and the car returned with a dirty windo... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Manufacturer
  4. Car Repair and Maintenance
  5. Oil Change Service
  6. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Stafford Road, WV10 7ER, Wolverhampton, United Kingdom

  • 01902 394010

4.4

Excellent

TrustScore 4.5 out of 5

303 reviews

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1-star

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4.4

All reviews

(303)

4,142 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional Service with Genuine Care

I’ve been using Porsche Wolverhampton for a couple of years now — whether it's for buying a new vehicle, servicing, or simply charging my car, the team have always delivered outstanding service. From the moment you arrive, you're greeted with professionalism and warmth that really stands out. I often bring my 2-year-old son along — a little Porsche enthusiast — and the staff are always incredibly accommodating.

I recently purchased a new vehicle through Tom, and the experience was absolutely faultless. His attention to detail, communication, and overall approach were second to none — he’s a real credit to the dealership.

What really sets this team apart is their care beyond the showroom floor. During a very difficult time for our family, they showed genuine support and kindness, even sending a beautiful bunch of flowers. It was a thoughtful gesture that meant a great deal to us.

Although I’ve recently moved closer to Lichfield, with other Porsche centres nearby, my loyalty remains firmly with Porsche Wolverhampton. Their service, warmth, and integrity make them truly exceptional.

April 10, 2025
Unprompted review
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Clarke,

We are thrilled to hear that you have consistently received outstanding service from our team, whether it's for purchasing a new vehicle, servicing, or charging your car. We strive to create a welcoming and professional environment for all our customers, and it's heartwarming to know that you feel this warmth and genuine care.

We are particularly pleased to hear about your positive experience with Tom. We are proud of our team's commitment to providing exceptional customer service and are delighted that Tom's dedication and attention to detail made your purchase experience so enjoyable.

We are deeply touched by your kind words about our team's support during a difficult time for your family. It is our sincere hope that our small gesture of kindness brought some comfort during that period.

We are honored to have earned your loyalty and appreciate your continued support. We look forward to continuing to serve you and your family for many years to come.

Customer Services

Rated 5 out of 5 stars

Oil service

It was made really easy, Avril was excellent friendly and professional.

April 9, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Richard,

It's wonderful to know that you found the process easy and that Avril provided excellent, friendly, and professional service.

Customer Services

Rated 5 out of 5 stars

Always dealt with in a friendly and…

Always dealt with in a friendly and professional manner.

April 4, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Steve,

We appreciate your kind words and are glad to hear you had a positive experience.

Customer Services

Rated 4 out of 5 stars

CUSTOMER SERVICE WITH A SMILE.

CUSTOMER SERVICE WITH A SMILE.

April 7, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Paul,

We appreciate your feedback and are glad you had a positive experience.

Customer Services

Rated 5 out of 5 stars

Polite and quick

Polite and quick. Good communication
Evie was excellent

April 4, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi,

We appreciate your kind words about Evie's excellent service and our communication.

Customer Services

Rated 5 out of 5 stars

Avril is brilliant!!

Excellent customer from Avril!
Superb help!!

March 25, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi James,

We're so glad to hear you had a positive experience.

We appreciate your kind words about Avril's help.
Customer Services

Rated 5 out of 5 stars

Service with clear communication

The service was absolutely what you would expect with great communication and support on time responses and clear information provided. Excellent and exactly what you would want

March 26, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Mrs Sandhu,

We are thrilled to hear that you were happy with the service you received.

We appreciate your feedback and will continue to strive for excellence.
Customer Services

Rated 5 out of 5 stars

All good thank you

March 25, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Jem,

We appreciate your kind words and are glad you had a positive experience.

Customer Services

Rated 5 out of 5 stars

Fantastic Customer Service

Been dealing with Jason Webb on the delivery of a brand new Porsche. He was polite and friendly from my first contact with him and kept me updated on the progression of the delivery date throughout. Jason answered all my questions and nothing was too much trouble. He even got back to me promptly when away on leave. He is obviously very passionate about what he does and puts the customer first. Very impressed

March 13, 2025
Unprompted review
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Micki,

We are thrilled to hear about your positive experience with Jason.

We appreciate your recognition of his dedication to providing exceptional customer service, it is rewarding to know that he went above and beyond to ensure your satisfaction.

We are committed to providing our customers with the best possible experience, and we are grateful for your feedback.

Customer Services

Rated 5 out of 5 stars

All great

Efficient staff

March 12, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Andrew,

Thanks for taking the time to give us 5 stars.

Kind regards,
Customer Services

Rated 5 out of 5 stars

Genuinely helpful and pleasant

The staff are so lovely and helpful, such a pleasant experience.

February 28, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi,

Thank you for your kind words.

We're delighted to hear you had a pleasant experience.
Customer Services

Rated 5 out of 5 stars

Just had a new car

Just had a new car, great staff, Dave helping with the spec, Mark in finance doing the deal.
Cannot fault the experience from start to finish.
Looking forward to my next one!

Andy M

March 5, 2025
Unprompted review
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Andy,

We're thrilled to hear you had a positive experience with our staff, particularly Dave and Mark.

We strive to make every customer feel valued and appreciated, and we're glad we were able to exceed your expectations.

We look forward to welcoming you back in the future.
Customer Services

Rated 5 out of 5 stars

Friendly efficient staff from front of…

Friendly efficient staff from front of house all the way to delivery team

March 3, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Phil,

Thank you for your kind review.

We are pleased to hear you had a positive experience with our staff.

Customer Services

Rated 5 out of 5 stars

Porsche service

Exceptional service once again at Porsche Wolverhampton Wolverhampton and in particular i was well looked after by Avril and Daisy

February 28, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Mr Pugh,

We're thrilled to hear about your positive experience and that you were well looked after by Avril and Daisy.

We appreciate your business and look forward to seeing you again soon.

Customer Services

Rated 5 out of 5 stars

Courteous engaging and helpful

Courteous engaging and helpful, the team are a delight!

March 3, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Mike,

We strive to provide excellent customer service and appreciate your kind words.
Customer Services

Rated 1 out of 5 stars

Get me what I paid for and not rip me…

Get me what I paid for and not rip me off !!!!

February 19, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hello Paul,

We're sorry to see that you haven't had a positive experience. If there is anything that we can assist you with, please get in touch with us at service.followup@stratstone.com.

Thank you,
Customer Services

Rated 5 out of 5 stars

Oil Service

Porsche Wolverhampton are always very welcoming and friendly. They always look after me and go the extra mile to make sure that everything goes well.

February 24, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Paul,

We are delighted to hear that you have had such a positive experience with our team.

We strive to provide exceptional customer service and are thrilled that you have felt valued and well looked after.

Customer Services

Rated 2 out of 5 stars
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Sukhjeevan,

We understand your disappointment with the cleaning service you received.

We strive to provide high-quality cleaning services and are sorry that your experience did not meet your expectations.

We value your feedback and will use it to improve our services.
Customer Services

Rated 5 out of 5 stars

Brilliant service.

Brilliant service.
Range to book car in due to whether failure. Dropped car in the same day. Finished by Monday and ready to collect, cleaned and fully charged.
Fantastic!

February 6, 2025
Stratstone - Porsche Centre Wolverhampton logo

Reply from Stratstone - Porsche Centre Wolverhampton

Hi Dale,

We appreciate your kind words and are thrilled to hear about your positive experience.

We strive to provide excellent service and are glad we were able to assist you during a challenging situation.

Customer Services

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