Strictly Beds & Bunks Reviews 1,265

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the high quality and sturdiness of the products, particularly the beds and bunk beds. Customers found the ordering process to be easy and appreciated being kept well-informed about their order's preparation and delivery status. The delivery service was consistently described as prompt, efficient, and friendly, often arriving faster than expected. Many also highlighted that the beds were easy to assemble, with clear and detailed instructions provided. However, some customers also noted issues with delivery, including unexpected early arrivals without warning or difficulties in changing delivery dates. A few other people also felt that the instructions were not well-written or that vital parts like screws and bolts were missing from their orders. Additionally, some reviewers experienced receiving the wrong size bed or found that certain components were not made well, requiring adjustments.

What people talk about most

Product

Customers consistently note positive experiences with product quality, describing beds as solid, sturdy, and... See more

Quality

Customers had positive experiences with quality, frequently describing beds as sturdy, well-made, and of... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast delivery times and... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Instructions

People report ambiguous experiences with instructions, with many reviewers finding them clear, detailed, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely delighted with our bunk bed. The quality is far superior to other bunks we’ve bought in the past—extremely sturdy, beautifully finished and completely safe with no sharp edges. It did take... See more

Rated 5 out of 5 stars

Brilliant! From ordering on the site to delivery was so easy! Kept well informed of order being prepared. Was contacted day before with estimated time - even happy to text as we were early delivery ti... See more

Rated 5 out of 5 stars

Second bed we bought, really solid bunk bed, comfortable mattress and friendly efficient delivery service who turned up exactly when they said they would. Takes a while to assemble these beds but inst... See more

Rated 5 out of 5 stars

Recently purchased bunk bed for my older boys ,needed more space for them growing out the smaller bunkbed ,really happy with purchase ,it's solid ,natural wood lot of space between two beds and some s... See more


Company details

  1. Bed Shop
  2. Bedroom Furniture Store

Written by the company

Welcome to Strictly Beds and Bunks, the leading manufacturer of solid pine bunk beds in the United Kingdom. With over two decades of experience, we pride ourselves on delivering top-notch, hand-crafted bunk beds that are built to last. Each bed is meticulously designed and manufactured in our UK-based workshop, ensuring the highest standards of quality and durability. At Strictly Beds and Bunks, customer satisfaction is our top priority. We offer a seamless shopping experience, from easy online ordering to prompt delivery and exceptional customer service. Our knowledgeable team is always on hand to provide advice and support, ensuring you find the perfect bed for your home.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Cabin bed

Bought a cabin bed. Website easy to use. Bed was delivered within a good time frame. Bed is very well made. Frame was thicker than other cabin beds we have purchased. No problems building the bed.
Overall great experience.

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Got a Celeste 4ft 6 Double Loft Bunk…

Got a Celeste 4ft 6 Double Loft Bunk Bed recently, very satisfied with the quality of the wood. Had been sleeping on the bed for a week now and it feels safe and sturdy. The instruction guide is easy to follow, tho it did take some time and work to build the bed -- but we had GREAT FUN! Yes there might be some rough ends but to be honest it's really easy to sand them off with sandpapers.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

I would buy again from here

I bought 2 bunkbeds for adults from Strictly Beds and Bunks. Very pleased with the price and quality. Very sturdy beds and have been used daily for over 2 years without a problem. Recently bought a small single and quality, price and customer service have remained worthy of 5 stars. I would definitely buy again from here.

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a bed just a few months ago and…

Bought a bed just a few months ago and it had a fault in the centre stand which holds up the centre support beam. This caused the side panel to rip off. I brought in a handyman to see if it could be fixed and he told me what parts to get. I was told that i would only receive one of the parts as a "goodwill gesture" which left a very bitter taste after it was their fault which caused this. I have been told if i want anymore parts which they will not send out to me, i have to buy them. AVOID THIS COMPANY

February 20, 2025
Unprompted review
Rated 1 out of 5 stars

Poor quality loft bed

Poor quality loft bed, rough and splintered all round, paint quality was mediocre, there were several screws missing and to top it all off, the bed is very unstable even after securing to the wall. I'll be surprised if it lasts 6 months. No response to my email, 8 working days and counting. I can't beilieve some of the reviews on here, they can't be real.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

"Samson" Pine Bed

Ordered a Single "Samson" Pine Bed. Arrived on time and well packaged. Driver very helpful. Product well made and durable with assembly instructions easy to follow. A good British made product.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant

Have only unpacked and made one of the beds so far, but they arrived extremely well packaged and looked after. No dents or rips that we become accustomed to when receiving a delivery.
The product itself is brilliant, 100% top quality and you can tell it’s been made with care. Not rushed like the usual mass production stuff. You really get what you paid for.
Very impressed, thank you

January 27, 2025
Rated 5 out of 5 stars

I recommend this company

I have used this company before so knew it would be a quality product. The driver was really helpful both with messaging me when he was about to arrive and also with the delivery. Can’t recommend this company enough.

January 27, 2025
Rated 1 out of 5 stars

Really bad quality.

Really bad quality both delivery and bed.
Bed was more than month late from delivery time they promised

Now bed is breaking after a month in use. Bad quality thin wood.
I dont recommend this firm to anyone.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent product

An excellent product and excellent customer service. The bunk bed was easy to put together. Very solid and very well made. I had a small issue with the length of the side panel and it was dealt with very quickly by customer service and a replacement sent out by courier. I have no qualms in recommending this company.

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

Very happy

I bought the Eldon 2ft 6 single bed 'short' length bunk in early 2023 for my daughter, to create extra space in a small bedroom. I've waited until now to write a review because I think an item like this has to be tested over time to get an idea of quality. At the time everything was great with the purchase and delivery and I was kept up to date. The item arrived in good condition and my husband put it together without any difficulty. We chose the plain wood version and painted it purple prior to assembling it, and it looked good after two coats. All in all I'm very happy with this bed. It is a good solution for a small room because of the amount of space created underneath the bunk. It was also great to find a short bed that would fit in the room as a normal single would have been too long. The quality is good and I have no worries at all about my daughter's safety up in the bunk. I also thought it was a fair price for the item.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, lovely pine smell, lots of notice for delivery, clear instructions for assembly. Nothing negative to say.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

fabulous bunk bed

I ordered a bunk bed after lots of research as I wanted a heavy duty one that could take the weight of an adult,I'm not disappointed, this bed is extremely solid and sturdy. the delivery was efficient and plenty of communications notifying me of time and date, the quality is brilliant, easy to construct and I'm so pleased with the finished product. I would highly recommend this bed to anyone who wants a quality product and excellent service. (it smells amazing too)

January 10, 2025
Unprompted review
Rated 3 out of 5 stars

Difficult to assemble

As my children have grown bigger, we've bought 6 beds from Strictly Beds & Bunks, and have previously always found them to be sturdy and reliable beds. We particularly liked the fact that the smaller singles were heavy-duty enough to take the weight of an adult, as our children often needed a parent in bed with them.

However, the last 2 or 3 beds have been a NIGHTMARE to assemble. I think it's especially the loft beds. It's actually quite a straightforward assembly, if you can figure out the really badly written instructions.

The wooden parts list doesn't have any pictures and only a couple of the pieces are labelled, so it's sometimes difficult to know which part is which.
The instruction booklets cover more than one model of bed, so the photos aren't always helpful. On the bed I bought most recently (Eldon single), the measurements given for attaching the ladder hooks were way off, so I had to detach it and reattach it 15mm lower! The instructions didn't mention when to attach the front (long) side rail, only the rear one, so I had to guess. It wasn't clear which screws to use for assembling the ladder, so I guessed. An instruction to screw black screws through the back of the side rail into the back of the ladder strut to fix it to the bed proved impossible because there is a metal ladder hook between the side rail and the timber of the long ladder strut!
But by far the most frustrating issue this time (which has also been a problem in the past) was the quality of the 90mm Confirmat bolts, when trying to screw them into the intentionally small holes in the side rails and support brace and headboard facias. The heads just kept stripping as they got tight. 6 times, we found ourselves unable to tighten or loosen a screw because the screw head had stripped and the allen key would just spin without grip. We ended up having to remove stripped screws with pliers. There were a couple of spare screws, but not 6! Thankfully better quality screws were available at the DIY store, but for a company that seems to make really good, solid, strong timber beds, you'd not expect to have to go out and buy stronger screws.

This was also the first time we've had several timber parts with tear out on the sawn ends.

Now that the bed is assembled, we're as pleased as we always have been with our previous ones, which kept us coming back, but I would love for the company to actually witness a lay customer trying to assemble this bed, so they might see how bad the instructions and the confirmat screws are.

December 31, 2024

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