Stuart Westmoreland Reviews 

463
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and professional approach, making every interaction pleasant and productive. People frequently highlight the excellent service, from initial inquiries to efficient delivery and installation, often describing it as personal and quick. Many consumers appreciate the competitive pricing and the quality of the products, finding great value. The delivery and installation teams are repeatedly commended for their efficiency, care, and willingness to go above and beyond, ensuring everything is set up perfectly. Reviewers often mention the promptness of delivery and the thorough explanations provided by the installers, contributing to a smooth and satisfying experience.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their knowledge, efficiency, and... See more

Service

Reviewers consistently express satisfaction with the service, describing it as excellent from beginning to... See more

Product

Users describe positive interactions with products, often highlighting the quality, durability, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the efficiency and helpfulness of... See more

Price

Reviewers highlight positive aspects of price, consistently finding products to be competitively priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, from telephone enquiry to in-store sales and delivery. Our old gas cooker was condemned and needed to be replaced quickly. After phone call to establish stock availability I went to... See more

Company replied

Rated 5 out of 5 stars

Our television eventually died on us after many years of service so we popped down to Stuart Westmorelands. Had fantastic service from Andrew who took his time to go through all the differences betwe... See more

Company replied

Rated 5 out of 5 stars

Looking for a new built-in dishwasher and have always gone with their recommendations on what is best for us. Being able to check the drawers (including the top cutlery tray!) for how everything fits... See more

Company replied

Rated 5 out of 5 stars

Vacuum cleaner and washing machine broke down 2 days before Christmas. New cleaner delivered day after purchase, washing machine on New Years Eve. Matt and Ian who delivered and fitted new washing mac... See more

Company replied


Company details

  1. Appliance Store

Written by the company

Stuart Westmoreland has been established for over 50 years supplying TV's and Audio systems along side Domestic Appliances.


Contact info

5.0

Excellent

TrustScore 5 out of 5

463 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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5.0

All reviews

(463)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent delivery of washing machine by Brian & Kieron

Brian & Kieron recently delivered and connected my new Bosch Washing machine as well as taking my old machine away. They were on time and were very helpful during their time with me. Brian took the time to show me how the machine worked with very clear instructions. Both Brian & Kieron worked very quickly and efficiently and the whole thing was completely painless. I would have no hesitation in buying from Stuart Westmorland again!

October 25, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Janet, we are so pleased to hear all went smoothly for you. Thank you for taking the time to leave a review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Stuart Westmoreland

Had our new fridge freezer delivered today by Brian and Kieran. Very nice men, polite and certainly knew what they were doing. They managed to get my old fridge freezer out without any problems, and the new fridge freezer in. Staff in the shop at the time of purchase were very helpful and friendly.

October 23, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Gloria, this is great news, thank you for taking the time to leave us a 5 star review, it is very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

New washing machine

Just purchased our new washing machine from Westmoreland's we have used them before as have always been pleased with the service they provide. This time was no different.The salesman Graham was very knowledgeable about the product. Purchased on the Friday delivered on Saturday excellent. The 2 guys Brian & Thomas delivered our new washing machine took the old one away and fitted the new one within minutes. We were provided with a demonstration as too how the various programmes worked.
Thank you Westmoreland's for the excellent service.

October 18, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Mark, thank you for visiting us at our Melton Mowbray store, we are pleased to hear that all went smoothly. Thank you for taking the time to leave us a review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

What amazing service.i ordered the…

What amazing service.i ordered the wrong item and they sorted everything out for me total superstar. Delivery drivers were friendly and extremely courteous. Would definitely recommend and will use them again. Huge thank you 🙏

October 19, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi, we are pleased to hear that everything got sorted for you, thank you for leaving us a 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Great local firm

Just had a washing machine delivered by Brian and Tom they fitted it took old one away. Very competitive price compared to large concerns. It was delivered quickly after ordering and a local long standing firm. Very pleased

October 18, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Janet, thank you for taking the time to leave us a review, we are please all went smoothly.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Excellent service

I ordered a Blomberg fridge freezer from the Melton Mowbray store. From ordering in the store to the delivery and installation the service was excellent. All of the staff involved were friendly, polite and very professional. Brian and Tom who delivered the item were very careful when moving it and installing it in place. This isn’t the first order I have made at this store and I received the same high level of service each time.

October 16, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Catherine, thank you for taking the time to share your experience with us at our Melton Mowbray store, it is greatly appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Zanussi oven

Zanussi oven

From the minute I walked into the shop, ordered it, delivered & installed, was just amazing customer service
Thank you to everyone involved
Graham in the shop,
Brian & Daniel who installed it.

October 14, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Steve, thank you for taking the time to leave us a review, its always great to hear how things went for you and is greatly appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Had washing machine fitted today by…

Had washing machine fitted today by Brian and keiron very nice people and very helpful nothing to much trouble for them made sure every set up and running before left

October 12, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Jim,

This is great to hear, thank you for taking the time to share your experience with us.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Stuart westmoreland

Stuart westmoreland. We are returning customers, we have always used there shop in Loughborough because the staff are friendly, knowledgeable, honest and trustworthy. The fitting team Brian and Keiron were perfect they arrived on time explained what they were going to do. We had purchased a new Samsung TV for our kitchen the fitting team recommend the correct bracket for our dot and Dab plaster board wall, thank you so very much for being polite, friendly and courteous.
Thank you
David and Trish

October 12, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi David,

Thank you for visiting us at our Loughborough store again and for taking the time to leave us a review, it is great to hear that all went smoothly for you.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Excellent service

Ordered a new washing machine today and being delivered and installed on a date that suits. Really great service from Chris and the team at Loughborough. Expert knowledge and understanding of my requirements. Well done!

September 30, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi, this is great to hear, thank you for your comments and 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Excellent service

In the last 6 weeks or so I have purchased a TV, DVD player & Washing machine, all from Stuart Westmoreland in Loughborough. The staff at the shop have been absolutely brilliant, they are so helpful & friendly. The staff who delivered & installed the items were great, really professional & helpful. Showing me how everything worked too. I wouldn't go anywhere else.

September 18, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Karen,

Thank you for taking the time to share your experience with us at our Loughborough store. We look forward to seeing you again in the future.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

First class service at every level

First class service at every level. We have used Stuart Westmoreland before and have always had total satisfaction. Well done and many thanks.

September 16, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Gerry, this is great to hear, thank you for taking the time to leave us a review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Above and Beyond

**⭐️⭐️⭐️⭐️⭐️**

We recently purchased a Blomberg fitted oven and matching induction hob from Stuart Westmoreland Euronics Store in Loughborough, and the experience has been outstanding. The gentleman in the shop was incredibly knowledgeable and provided invaluable information, particularly regarding whether our appliances should be 13amp or 32amp – something we hadn't even considered and wasn’t mentioned in any other store we visited.

The service didn’t stop there. They arranged for a fitter who came with his associate, and both worked diligently to modify and adapt our unit so the new oven would fit perfectly. The attention to detail and professionalism from start to finish has been fantastic. Highly recommend!

September 7, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Simon, thank you, we are really grateful and appreciate you taking the time to share your experience with us and for the 5 star review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

We recently bought a Bosch dishwasher…

We recently bought a Bosch dishwasher from Stuart Westmoreland in Melton. Excellent service from start to finish.
The fitters, Brian and Kieran, were very polite, careful and very tidy. I can’t recommend the company highly enough.

September 4, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Paula,

This is great to hear, thank you for leaving us a 5 star review it is very much appreciated.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Polite and efficient

The Dyson accessory was available from different outlets at the same price. However, I decided to "shop local". The part was not available at the Loughborough branch, but was sourced and available the following day. Parking outside was easy. The assistant, Andrew, was courteous, efficient and most helpful; the store was impeccably tidy and well presented. This was my first visit, but I shall certainly shop there again.

September 5, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Peter,

Thank you so much for taking the time to leave us a review and sharing your experience with our Loughborough team; we look forward to seeing you again soon.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful and considerate. Very competent service. Thank you

August 19, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Susan,

Thank you that's great to hear and thank you for taking the time to leave us a review.

Kind regards,

The Stuart Westmoreland Team

Rated 5 out of 5 stars

very competitive prices

easy to order, very competitive prices fast delivery

August 8, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Nigel, thank you for leaving us a 5 star review.

Kind regards

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Top class servi

The service both on phone and in store was so helpful. The salesman told me everything I needed to know and made ordering the products easy and simple. The store was light and roomy and everything was well displayed. The delivery/ fitting team were very considerate and took great care in our home. Also fitted everything up professionally. We will go to this company for all our electrical products in future

August 5, 2024
Unprompted review
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Reply from Stuart Westmoreland

Hi Jan, thank you for taking the time to leave us a review, and for sharing your experience with us.

Kind regards

The Stuart Westmoreland Team

Rated 5 out of 5 stars

Great super fast service at a great…

Great super fast service at a great price.
Very well packaged, can’t fault them. A very happy customer 😁

August 6, 2024
Unprompted review
Stuart Westmoreland logo

Reply from Stuart Westmoreland

Hi,

This is great to hear, thank you for leaving us a 5 star review.

Kind regards

The Stuart Westmoreland Team

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