We love stubborn mule, we have booked three holidays with them and are going to book another for next year. They make us do things that we would never normally do, which are extraordinarily fun! Th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We booked a family trip to Belize with stubborn mule and from start to finish it was absolutely fantastic! Emma and Holly were super helpful, working with us to plan out a trip that would work for the... See more
Company replied
We have booked 4 holidays through Stubborn Mule and I just cannot rate them highly enough. The itineraries are well throught through and managed and they have excellent operators on the ground. I li... See more
Company replied
Great experience with Stubborn Mule. Having used them for a trip to Costa Rica we happily booked our holiday to Namibia with them. Everything went very smoothly and the local company used to facilita... See more
Company replied
Company details
Information provided by various external sources
A tour operator specializing in adventure family holidays to Asia, Africa and Latin America.
Contact info
United Kingdom
- www.stubbornmuletravel.com
4.8
Excellent
49 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great family holiday arranged by Stubborn Mule
We have just come back from an amazing trip organised by Stubborn Mule to Vietnam. Brilliantly planned itinerary for a family holiday with two teenagers. They were extremely accommodating to our needs and tailor made the trip to appeal to teenagers including boat trips, cycle tours, cooking classes and not too many temples! Staff were always helpful and well informed and we didn’t need to worry about anything as it was all so well organised. Would highly recommend.
March 23, 2024
Unprompted review
Recommended
Used them for a family holiday in Costa Rica in 2018. Brilliant trip.
April 10, 2024
Unprompted review
A group of 11 of us aged 11
A group of 11 of us aged 11 - 80 booked a one week trip to Oman with Stubborn Mule. The holiday exceeded our expectations in every way. Perfect itinerary (we wanted a lot of activities, variations and adventure), very responsive advisors and super friendly, helpful and efficient contacts everywhere we went. We were met at the airport by Jeevaka who stayed in constant contact with us and responsed to our messages within minutes. Oman was spectacular in every way.
March 25, 2024
Unprompted review
Awful Experience :( and cost £££
The most over priced, badly organised, rude and inept travel co. Do not book through them.
January 1, 2024
Unprompted review
Norway the Right Way
Helene was fabulous and recommended an unforgettable trip to Norway. The itinerary took us to some amazing places on and off the usual beaten tracks and was thoughtfully tailored to meet our hopes and expectations. We would wholeheartedly recommend Stubborn Mule Travel if you want to holiday the right way!
June 17, 2023
Unprompted review
Loved Croatia trip with Stubborn Mule
Our trip to Croatia with Stubborn Mule Travel was great fun but with plenty of time for us to relax and recharge, just what we needed. Everything was well organised and the accommodation was lovely. The kayak trip from Lopud was a real highlight. Thanks for great service. I've recommended Croatia and Stubborn Mule to many friends.
August 20, 2022
Unprompted review
Brilliant company
Arranged a fantastic holiday for me and my family (with 3 teenage boys). Always available on the phone - always helpful and following some nightmares with the flights they were able to flexibly adjust the holiday, Brilliant and thanks
August 22, 2022
Unprompted review
California
The team delivered a fantastic 4 week holiday in the US for my family and I.
August 20, 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.