Sugar & Sloth Reviews 

234
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and thoughtful design of the products, which often serve as uplifting tools for mental well-being and self-care. Many people enjoy the monthly subscription boxes, finding them to be a source of joy and a valuable pick-me-up. The staff are frequently highlighted for their helpfulness, kindness, and genuine care, fostering a supportive and friendly community online. However, some customers also noted concerns regarding the online community, including issues with group moderation.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing them as well-made,... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products and artwork.... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, kindness, and... See more

Subscription

Reviewers highlight positive aspects of subscription, with many expressing delight and satisfaction with... See more

Social media

Reviewers mention positive feedback about social media, highlighting the friendly and supportive nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fab stationery subscription service - my 13 year old daughter has ASD and ADHD and finds transitions difficult. She found it so difficult going from primary school to senior school and this really hel... See more

Company replied

Rated 5 out of 5 stars

I can't begin to describe how much Sugar & Sloth has helped me in my daily life because Anita and her team truly care about people's mental health and wellbeing. Having Sugar & Sloth gorgeous colourfu... See more

Company replied

Rated 5 out of 5 stars

Receiving a Sugar and Sloth tiny hug box is a little present of warmth and sunshine to myself each month. The products are well made and make me smile. Every now and then when I look at my financ... See more

Company replied

Rated 5 out of 5 stars

So much love for sugar and sloth! Products are perfect, beautifully designed, so much thought goes into them and there is nothing like them! They are always helpful if you need any support and kee... See more

Company replied


Company details

  1. Pen Store

Written by the company

I'm illustrator Anita Perry, your neurospicy bestie. Sugar & Sloth is: 💌 A home for overly anxious stationery-lovers 🥇 Tiny Hug Club - The UK's Cutest Independent Subscription Box 🌻 Our Supportive Community At Sugar & Sloth we offer cute, uplifting stationery, accessories, enamel pins & clothing to let you know you're not alone. Tiny Hug Club is our monthly enamel pin & stationery subscription box, super cute goodies to brighten your month.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(234)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Monthly box of cuteness and joy!

Each month I look forward to my box of amazing and cute goodies dropping through my letterbox. The quality is high and I love every one I receive. It is good value for money.

December 16, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Rei,
Yay, thank you so much! I'm so happy to hear your monthly box of cuteness brings you joy, that’s exactly what we hope for! Thank you for being part of the club and for all your lovely support 💛

Rated 5 out of 5 stars

I love everything about Sugar and…

I love everything about Sugar and Sloth. I have ordered all different stuff from them and have never had a problem. I have also told a lot of people about S and S when they asked me where I got all the cute stuff from. So thank you Anita. Xx

December 16, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Daisy,
Aww thank you so much! That’s so kind of you to share some Sugar & Sloth love with others, it really means a lot. I'm so happy you’ve loved everything, and so grateful for your support.
Big hugs, Anita xx

Rated 5 out of 5 stars

Sugar and sloth is the kindest company

Sugar and sloth is the kindest caring company I’ve come across. They take time to get things perfect for you and send you little pick me ups along the way. They boost your mood and give you the confidence you need to carry on.

December 5, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Cherrie, Oh wow, thank you so much for your kind words! They really means the world to me. I'm so glad we can be a little part of your day and send some tiny pick-me-ups your way. Thank you for being such a wonderful part of our community! 💖

Rated 5 out of 5 stars

I love Sugar & Sloth!

Everyone at S&S is so friendly and helpful. I have emailed a few times with questions and have always received a quick reply with all the info I needed. All items I have ordered have been wonderful quality and receiving a package from S&S always adds a bright spot to my day!

December 3, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Megan, Ahh thank you so much, this made my day! I'm so happy you’ve had great experiences and that your goodies have brought a little brightness, we absolutely love packing them up for you. Thank you for being amazing! Sending hugs x

Rated 5 out of 5 stars

Love so far

I have ordered stationary, clothing and the monthly boxes from these guys and have had no issues, the quality of the products is high, the customer service seems good not that i have had to really use them much, always get up to date emails on whats happening with orders, the extra stuff they do on instagram/facebook is a nice added touch to make it feel more like a community. Would reccommend to anyone struggling with anxiety

October 16, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Soph, Thank you so much for your lovely review! We're so happy you're enjoying your goodies and our little community, I'm really glad to have you with us. Sending hugs, and thank you so much for all your support! 💜

Rated 5 out of 5 stars

I just got my first tiny hug club box

I just got my first tiny hug club box

I signed up to the monthly subscription and this first box has brought a smile to my face and made me feel better. It's been a rough year and I didn't think a box could bring me so much joy. But it did I love the design, the characters and the theme. It matches my personality perfectly and I'm so grateful to have discovered this subscription and be able to be a part of it. Thank you I am looking forward to my next box next month.

December 12, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Melissa,

Thank you so much for your lovely review and for being part of Tiny Hug Club!

I’m so happy your first box brought a smile to your face, that means the world.

You're a part of something special now, and we’re so grateful to have you in the club.

Can’t wait to send your next box, it’s a good one! x

Rated 5 out of 5 stars

So much love for sugar and sloth

So much love for sugar and sloth! Products are perfect, beautifully designed, so much thought goes into them and there is nothing like them!
They are always helpful if you need any support and keep you updated if there are any delays.
They also have a lovely supportive Facebook group with an amazing community in there.
Cannot recommend S&S enough.

August 22, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi lovely,
Wow, thank you so much for your kind words, this absolutely made my day!

We put so much heart into everything we create, and hearing that it shines through means the world.
We’re so lucky to have the best community of kind, thoughtful besties, like you!

Thank you for all your support, and for being part of the Sugar & Sloth family 💖

Big hugs,
Anita x

Rated 5 out of 5 stars

I absolutely adore Sugar & Sloth

I absolutely adore Sugar & Sloth's whimsical vibe and kind, self-care messages. Their social media presence is a highlight of my feed!

August 21, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi lovely,
Thank you so much for your kind words – that truly means a lot!

I’m so happy you enjoy the whimsical chaos and self-care vibes we try to sprinkle around.
It’s an honour to pop up in your feed and bring a little joy.

Thank you for being here and for all your support!
Big hugs,
Anita x

Rated 5 out of 5 stars

Items always perfect

Items what I ordered, all items perfect and amazing, always upfront with how long postage will take, great customer service. Def recommend the monthly boxes- such cute goodies! A great pick me up!

August 21, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi lovely,
Thank you so much for this amazing review!

I’m so happy everything arrived perfectly and that you’re enjoying the monthly boxes, that means the world.

I love creating the goodies for the Tiny Hug Club boxes, and knowing they brighten your day makes it all worth it.

Thank you for being here and for all your support!
Big hugs,
Anita x

Rated 5 out of 5 stars

Positive, friendly and joyous company

I have been purchasing from Sugar and Sloth for nearly 4 years. This includes the monthly subscription box 'Tiny Hug Club'. The themes are different each month, and they are always packed with lovely surprises, including enamel pins, stickers, postcards and different stationary items such as notebooks, post-it notes, pens and washi tape. Not only do they have the physical items, but Sugar and Sloth also has an online community which is very friendly. They have a texting system that sends out positive messages at different points in time, which is always heart-warming. Every email or social network message I have received either from Anita or any other member of the team is always helpful and polite. Sugar and Sloth is a very transparent company, and they are honest about charges or delivery time, so it’s never been an issue. I hope this small business continues to thrive.

August 16, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi lovely,
Thank you so much for this beautiful review, it honestly means the world.

Four years of support is such a gift, and I feel so grateful to have you as part of the Tiny Hug Club family.
We put so much care into each box and message, so knowing it brings a little brightness to your day makes it all worth it.

Thank you for seeing the heart behind what we do, and for being such an important part of our little community.
Your kind words and support help this small biz keep going.

Big hugs,
Anita x

Rated 5 out of 5 stars

I’ve been going through a lot recently

I’ve been going through a really rough patch lately—my mental health has been all over the place, and some days it feels impossible to even get out of bed. But discovering Sugar & Sloth has honestly been like a tiny lifeline. Their products aren’t just cute—they’re gentle little reminders to breathe, take care of myself, and find some joy even on the hardest days.

August 10, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Emma,
Thank you so much for sharing this with us.

I’m so sorry things have been so tough lately. It means a lot to know that our little creations have brought you even a tiny bit of comfort.
Please know you're not alone, I'm sending so much love your way.

You’re doing incredibly, even on the hard days. We're so grateful to have you in our community.

Big hugs,
Anita x

Rated 5 out of 5 stars

Really inclusive

Really inclusive, great resources for helping with mental health and neurodivergence, really friendly staff. Fully recommend

August 21, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Lydia,
Thank you so much for your lovely review!

It means a lot to hear that you feel included and supported, that’s everything we hope for.

I'm so glad the resources are helping, and I’ll pass your kind words on to Holly, Daisy and Cameron too!

Thank you for being here and for all your support.
Big hugs,
Anita x

Rated 5 out of 5 stars

I love Sugar and Sloth!

I love Sugar and Sloth’s products and have joined the Tiny Hug Club. I have been in contact with Anita on a few occasions and each time her response has been kind and professional, including adding children’s sizes to one of her t-shirts on Teemill so me and my daughter could match!

August 1, 2025
Unprompted review
Sugar & Sloth logo

Reply from Sugar & Sloth

Hi Beth,
Thank you so much for this gorgeous review!

I absolutely loved helping with your matching tees – the thought of you and your daughter twinning makes me smile so much.

It means the world that you’re part of Tiny Hug Club and that the goodies are bringing you joy.

Thank you for all your kindness and support!
Big hugs,
Anita x

Rated 5 out of 5 stars

Adorable items that make my heart happy

Anita and the crew make adorable items that lift my spirits. They always fill the order quickly and with care.

August 7, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Claire,
Thank you so much for your kind words!

It makes me so happy to hear our goodies lift your spirits, that’s exactly why we do what we do.
We’re so grateful for your support and love packing your orders with care!

Big hugs,
Anita x

Rated 5 out of 5 stars

Adorable and positive little pieces

Adorable and positive - our neurosparkly family just love the ranges! Ordered a few times now and always perfect and on time.

August 21, 2025
Unprompted review
Sugar & Sloth logo

Reply from Sugar & Sloth

Hi lovely,
Thank you so much for your sweet review!

It makes me so happy to hear your neurosparkly family is enjoying the goodies – that means the world.
Thank you for your continued support and for being part of our little community.

Big hugs,
Anita x

Rated 5 out of 5 stars

I absolutely love Sugar & Sloth

I absolutely love Sugar & Sloth. The team are all lovely and I really look forward to Bestie Book Club, Tea Party & Quiet Company on social media. I only came across them last year and I have found that their products, including the Tiny Hug Club subscription box (which I really look forward to each month) are really lovely and helpful, especially as someone who struggles with their mental health. I really appreciate the community that they have created and I’m looking forward to what Sugar & Sloth will have to offer in the future. 😊❤️

August 20, 2025
Unprompted review
Sugar & Sloth logo

Reply from Sugar & Sloth

Hi lovely,
Thank you so much for your beautiful message, it truly means the world.

I’m so happy you found us, and that the Tiny Hug Club and our little online gatherings have brought you some comfort and joy.

We’re really proud of this community, and hearing that it’s helping makes everything we do worth it.

I'm so lucky to have you with us, and can’t wait to share what’s coming next!

Big hugs,
Anita x

Rated 5 out of 5 stars

Amazing quality of products

Amazing quality of products. Cute and useful items. I love them with all my heart.

January 1, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Marta,
Thank you so much for your lovely message!

It makes me so happy to hear how much you’re loving the goodies – your support means everything.
Sending a big hug your way!

Anita x

Rated 5 out of 5 stars

Bought a tee and sweatshirt

Bought a tee and sweatshirt, excellent quality, the designs are fabulous, so colourful and quirky.

August 20, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Emma,
Thank you so much for your kind words!

I’m so glad you’re loving your tee and sweatshirt, I have so much fun creating them.

Your support means the world!

Big hugs,
Anita x

Rated 5 out of 5 stars

Love Sugar and Sloth!

I ordered a subscription box as a one off, and a mug, it was lovely. The thing i love about Sugar and Sloth is how they go above and beyond to build a relationship with people. I honestly feel if you wanted to chat to them about something completely random, they would spend the time to make sure you felt valued and cared for. Absolutely fantastic company.

August 20, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Loretta,
Thank you so much for your beautiful words, they mean so much.

We care deeply about our besties, and hearing that it comes across means everything.

I'm so glad you enjoyed your box and mug, and I hope they brought a little joy your way.

Thank you so much for your kindness and support.

Big hugs,
Anita x

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