Sugar & Sloth Reviews 

234
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and thoughtful design of the products, which often serve as uplifting tools for mental well-being and self-care. Many people enjoy the monthly subscription boxes, finding them to be a source of joy and a valuable pick-me-up. The staff are frequently highlighted for their helpfulness, kindness, and genuine care, fostering a supportive and friendly community online. However, some customers also noted concerns regarding the online community, including issues with group moderation.

What people talk about most

Product

Customers consistently note positive experiences with product, often describing them as well-made,... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of products and artwork.... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, kindness, and... See more

Subscription

Reviewers highlight positive aspects of subscription, with many expressing delight and satisfaction with... See more

Social media

Reviewers mention positive feedback about social media, highlighting the friendly and supportive nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fab stationery subscription service - my 13 year old daughter has ASD and ADHD and finds transitions difficult. She found it so difficult going from primary school to senior school and this really hel... See more

Company replied

Rated 5 out of 5 stars

I can't begin to describe how much Sugar & Sloth has helped me in my daily life because Anita and her team truly care about people's mental health and wellbeing. Having Sugar & Sloth gorgeous colourfu... See more

Company replied

Rated 5 out of 5 stars

Receiving a Sugar and Sloth tiny hug box is a little present of warmth and sunshine to myself each month. The products are well made and make me smile. Every now and then when I look at my financ... See more

Company replied

Rated 5 out of 5 stars

So much love for sugar and sloth! Products are perfect, beautifully designed, so much thought goes into them and there is nothing like them! They are always helpful if you need any support and kee... See more

Company replied


Company details

  1. Pen Store

Written by the company

I'm illustrator Anita Perry, your neurospicy bestie. Sugar & Sloth is: 💌 A home for overly anxious stationery-lovers 🥇 Tiny Hug Club - The UK's Cutest Independent Subscription Box 🌻 Our Supportive Community At Sugar & Sloth we offer cute, uplifting stationery, accessories, enamel pins & clothing to let you know you're not alone. Tiny Hug Club is our monthly enamel pin & stationery subscription box, super cute goodies to brighten your month.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(234)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Love Sugar & Sloth

I have been a member of Tiny Hug Club for years and have bought many things from the Sugar and Sloth shop. I have also been a member of the Facebook group. The products are amazing, as is the service provided by Anita and her team. Highly recommended 🩷

June 19, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Mel,
Thank you so much for all your support over the years, it really means a lot!
I’m so happy you’re loving the goodies and the community.
It’s wonderful having you as part of the Tiny Hug Club family.
Big hugs,
Anita 🩷🩷🩷

Rated 5 out of 5 stars

A delight!

I’ve been getting bits and bobs from Sugar & Sloth for a few years now. I’ve also this year started getting the monthly subscription box. I’m also in the lovely supportive Facebook groups. All in all, S&S are a delight to deal with and I love their cute but cheeky products. A few of my favourites…my Christmas pin badge calendar that comes out every year, the vinyl stickers I cover my laptop with, and a special mention to my attack alarm/pompom key ring - I use the pompom as a calming sensory fidget, and the alarm whenever I’m out on my own. Keep up the good work S&S!

June 1, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Lucy,
Thank you so much for your lovely words and ongoing support!
It’s so wonderful to hear how you use your goodies, especially the pompom and alarm, that really touched me 💜
We’re so glad you’re part of the club and the Bestie community.
Big hugs and thank you for being amazing!
Anita 💜

Rated 5 out of 5 stars

Some of the most caring people I know ❤️

I’ve said before and I’ll say again and again and again how much I love Sugar and Sloth as a company, the items they sell (and the fact their T-shirts go into bigger sizes) but most importantly the wonderful Facebook group they have. I’ve been a part of the group and subscription for quite a few years and have to say my mental health has been a lot better with the support I’ve received along with the wonderful self help items. While there may be a few times there is an issue in the group Anita, Holly, Daisy and team are quick to step in and diffuse the situation. They don’t take the blocking approach lightly and always try to deal with things to make sure they don’t escalate. As for being against neurodiverse people I have to disagree. Since I received my diagnosis (which I spoke about in the group) I realised how many neurospicy/neurosparkly people there are and how we come together to support each other rather than tear each other down. Being such a small business they won’t always be able to please everyone (which I know the lovely Anita really tries her best to do) but the majority of us would not have a safe and loving place without sugar and sloth. Love you guys ❤️❤️

June 19, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Minirolo,
Thank you so much for your kind and thoughtful words, they truly mean the world to us.
It’s an honour to know the group and goodies have been a support to you over the years.
We’re so proud of the caring, neurospicy-friendly space that our community helps create.
Thank you for being such an important part of it.
Big hugs and so much love,
Anita x

Rated 5 out of 5 stars

Good guys all round

Always very friendly and helpful, products are good quality, and the team are on top of things with social media management too.

June 19, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Gemma,
Thank you so much for your lovely review!
We’re so glad you’re happy with the goodies and our little online world too.
Thanks for being part of it all!
Big hugs,
Anita x

Rated 5 out of 5 stars

The stationery is beautiful, the people even more so

The stationery is beautiful, high quality with fabulous designs. And the company themselves, wow. Second to none, genuine care for their clients, interest in each as an individual, their wellbeing. Such a unique company, and so important.

June 12, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Lorraine,
Thank you so much for your kind and thoughtful words!
We’re so happy you love the stationery, and it truly means a lot to know you feel cared for.
It’s amazing to have you as part of our little community.
Big hugs,
Anita x

Rated 5 out of 5 stars

Incredible products and service

Incredible products and service. Everything is underpinned with kindness and wellbeing in mind. Sugar and Sloth have helped me get through the toughest times and celebrate the better times

June 19, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Kynance,
Thank you so much for your beautiful words.
It means so much to hear that we’ve been there through the tough times and the brighter ones too.
We’re so grateful to have you with us.
Big hugs,
Anita x

Rated 5 out of 5 stars

Wonderful items from a wonderful team.

I love my subscription box, they are a great dopamine boost each month!
Everything is really good quality and well made and presented beautifully!
The team are wonderfully helpful and supportive. They are able to sort any issues or queries very quickly and efficiently too! It seems they will go right out of their way to help and lessen any worries.
Highly recommended!

June 19, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Zoe,
Thank you so much for your amazing review!
I’m so happy the boxes give you that little boost each month, that’s exactly what we hope for.
We’re always here to help, and it means a lot to know you feel supported.
Big hugs and thank you for being part of the club! Hugs,
Anita x

Rated 5 out of 5 stars

I love love love Sugar & Sloth

I love love love Sugar & Sloth! They’re so kind and helpful. Whenever I make a mess of my order they’re always keen to help me fix it. The products are so much fun and always make me smile. Their online groups are so supportive and friendly.

June 18, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Dawn,
Thank you so much for your lovely words.
We’re always happy to help, we've got you!
I’m so glad the goodies and groups bring a smile to your face.
Thank you for being part of the Sugar & Sloth family!
Big hugs,
Anita x

Rated 5 out of 5 stars

Besties are the best

The bestie Facebook group is an amazing place to be. I feel safe about making or reading posts and comments as things are marked with trigger warnings and people speak with kindness and genuine care. The shop and tiny hug club subscription are incredible and I love getting my little surprise gift to myself each month (I don't look at the preview/spoiler in advance). The whole team are amazing if there is ever a problem though it has only happened once to me over the years and I love all the artwork on products. I even recently bought my first Sugar and Sloth t shirts from their teemill store and have been loving them so far (wearing them so much and they are so comfy!).

June 19, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Katie,
Thank you so much for this lovely review, it made me smile so much!
I’m so glad you feel safe and happy in the Besties group, and I love that your surprise box brings you joy each month.
Yay for comfy tees too, we’re so happy you’re loving them!
Thank you for being such a kind part of our little world.
Big hugs,
Anita x

Rated 5 out of 5 stars

The team at Sugar and Sloth are amazing and really genuinely care

I have been a member of the Sugar and Sloth Besties Facebook group for a few years now and I can honestly say it is the nicest group of people you will ever interact with. The team at Sugar and Sloth are amazing and really genuinely care about every member of the group. Thank you so much Sugar and Sloth for creating such a friendly place online 😊

June 19, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Kerry,
Thank you so much for your lovely words and for being part of the Besties group!
It means so much to know you feel safe and supported there, it's such a special little space because of amazing people like you.
Big hugs,
Anita x

Rated 5 out of 5 stars

Love and Heart when its needed most.

This wee group is a shining light for many in darkness and going through all sorts of issues. Their products are first class and have helped me with my anxiety issues. Since my partner died last year their tiny hug club boxes have given me something to look forward to every month. Also their positive texts and emails always seem to arrive just when I need them. Go look for Sugar and Sloth and I promise it will help you and change your life.

May 14, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Bronwyn,
Thank you so much for sharing this, it truly touched my heart.
I’m so sorry for your loss, and I’m honoured that our Tiny Hug Club has been a comfort during such a difficult time.
Knowing the boxes and messages bring a little light to your days means everything.
Sending you the biggest hug,
Anita x

Rated 5 out of 5 stars

Excellent company

Excellent company. Really care about their customers. Very quick to sort out any issues and are very friendly

May 19, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Leanne,
Thank you so much for your kind review!
It really means a lot to hear you feel looked after, we always want to be here when you need us.
Big hugs,
Anita x

Rated 5 out of 5 stars

The owners of sugar and sloth are…

The owners of sugar and sloth are honestly the kindest people ever. Their products are such high quality and they always put their absolute all into every single product they make. 100% would recommend!!!

June 19, 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Ceri,
Thank you so much, your words truly mean a lot to us!
We pour so much love into everything we create, and hearing this makes it all so worth it.
Thank you for being amazing and for all your support!
Big hugs,
Anita x

Rated 5 out of 5 stars

In love with S&S

In love with S&S, for many years now

June 1, 2025
Unprompted review
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Reply from Sugar & Sloth

Awww that's lovely to hear, thank you! We're so pleased you are here! Hugs! 💖

Rated 5 out of 5 stars

A lovely company

A lovely small company, I've bought from them a lot and never had an issue. Excellent quality products, their customer service is second to none and you can tell that the people who work with them really love what they're doing.

October 28, 2024
Unprompted review
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Reply from Sugar & Sloth

Hi Helena, thank you so much for your lovely words, and for all your amazing support! I'm so happy you're here :) Hugs, Anita x

Rated 5 out of 5 stars

Amazing

Amazing! Team is always so helpful if I do something silly with my order and dispatch is quick and keeps you updated. I love all the products but especially the colouring books! They are my absolute favourite!

August 22, 2024
Unprompted review
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Reply from Sugar & Sloth

Yay, thank you so much! 🌈 We’re always here to help with any little order whoopsies, and we're thrilled you love the colouring books, they’re some of our faves too! Sending big, colourful hugs your way! 🎨💖 Anita x

Rated 5 out of 5 stars

Lovely items

Lovely items, all well made. Excellent customer service. My kiddo enjoys the monthly subscription box

August 22, 2024
Unprompted review
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Reply from Sugar & Sloth

That’s so lovely to hear, thank you! 💕 We're so happy your kiddo enjoys the monthly boxes, it means the world to us to be part of your joy each month. Big hugs from all of us at Sugar & Sloth! 💌 Anita x

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Communication is prompt, clear, and helpful. Any issues are resolved immediately. Products from Sugar and Sloth are high quality, and also very good at helping people cope and live with mental health issues. I personally love the more adult sweary products, but they do have a great range suitable for children and teens too.

August 12, 2024
Unprompted review
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Reply from Sugar & Sloth

Thank you so much for this wonderful feedback 💖 It truly means a lot to hear our goodies help support mental health, and that you’re enjoying both the sweary bits and the wholesome ones too! We’re so grateful to have you as part of the Sugar & Sloth family 💛 Anita x

Rated 5 out of 5 stars

Supportive team

I've had such incredible responses to any order issues or concerns from the whole Sugar & Sloth team. Usually the 'issues' were my mistake on address or something. The team even reminded me of a gift card I'd forgotten I had!

Anita really tries her hardest to support 'besties' regardless of their spending power. Weekly instagram lives are lovely. And I really enjoy the responsiveness to what we want to see.

July 29, 2024
Unprompted review
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Reply from Sugar & Sloth

Hi Lorna, thank you so much for taking the time to leave such a lovely review!

I'm so pleased you're part of our little community, and that you enjoy the lives each week, it's so lovely having you :)

Thank you for all your amazing support, Anita x

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