Sugar & Sloth Reviews 

234
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and thoughtful design of the products, which often serve as uplifting reminders and aids for mental well-being. Many people eagerly anticipate their monthly subscription boxes, describing them as a source of joy and a 'hug in a box' that consistently delivers useful and cute items. The staff are frequently praised for being friendly, helpful, and caring, fostering a supportive online community where members feel a strong sense of belonging. However, some customers also noted concerns regarding the social media group, with reports of members being banned, feeling uncomfortable, or perceiving the environment as not always conducive to open discussion.

What people talk about most

Product

Consumers find product to be positive, consistently praising the high quality and unique designs that bring... See more

Quality

Clients share positive opinions on quality, consistently praising the high standard of items, with many... See more

Staff

People report positive experiences with staff, highlighting their pleasant, professional, and kind... See more

Subscription

Users describe positive interactions with subscription, with many reviewers expressing delight and... See more

Social media

Reviewers highlight positive aspects of social media, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fab stationery subscription service - my 13 year old daughter has ASD and ADHD and finds transitions difficult. She found it so difficult going from primary school to senior school and this really hel... See more

Company replied

Rated 5 out of 5 stars

I can't begin to describe how much Sugar & Sloth has helped me in my daily life because Anita and her team truly care about people's mental health and wellbeing. Having Sugar & Sloth gorgeous colourfu... See more

Company replied

Rated 5 out of 5 stars

Receiving a Sugar and Sloth tiny hug box is a little present of warmth and sunshine to myself each month. The products are well made and make me smile. Every now and then when I look at my financ... See more

Company replied

Rated 5 out of 5 stars

So much love for sugar and sloth! Products are perfect, beautifully designed, so much thought goes into them and there is nothing like them! They are always helpful if you need any support and kee... See more

Company replied


Company details

  1. Pen Store

Written by the company

I'm illustrator Anita Perry, your neurospicy bestie. Sugar & Sloth is: 💌 A home for overly anxious stationery-lovers 🥇 Tiny Hug Club - The UK's Cutest Independent Subscription Box 🌻 Our Supportive Community At Sugar & Sloth we offer cute, uplifting stationery, accessories, enamel pins & clothing to let you know you're not alone. Tiny Hug Club is our monthly enamel pin & stationery subscription box, super cute goodies to brighten your month.


Contact info

4.9

Excellent

TrustScore 5 out of 5

234 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(234)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Nothing quite fills the void like stickers & stationary

I’ve been a customer of Sugar & Sloth for a while now, and I finally took the plunge and joined the Tiny Hug Club at the start of the year. As a self-confessed stationary addict, I really look forward to my subscription box each month. Every box is well thought out, and the selection of goodies is great. I enjoy being a S&S Bestie, and I’ve connected with a lot of likeminded people via the Besties FB group. I love Anita’s work and spicy sense of humour. The fact she’s used her own experience with mental health is what makes this company so relatable. I just love the ethos of the whole brand ❤️

January 1, 2023
Unprompted review
Sugar & Sloth logo

Reply from Sugar & Sloth

Hi JoJo, thank you so much for being part of Tiny Hug Club, I'm so pleased you love the boxes each month! Thank you as well for being a Bestie, and for all your support, you're amazing! Anita x

Rated 5 out of 5 stars

Always manages to make me smile

Always manages to make me smile - even on the hard days 🩵

April 5, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi lovely, I'm so pleased Sugar & Sloth makes you smile, thank YOU for being so lovely! Anita x

Rated 5 out of 5 stars

I love this female owned small…

I love this female owned small business. The range of stationery at Sugar and Sloth is so cute and empowering. Packages always arrive on time and in fab condition.

April 10, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Sophie, thank you so much for your kind words, I'm so pleased you love the stationery! Anita x

Rated 5 out of 5 stars

Amazing products

Absolutely fantastic love the Tiny Hugs Club boxes. Full of amazing goodies like stationery, pin badges and recently in this box a lanyard. I've ordered loads from this company and loved everything. Bought hats, pins and note books. My friends are obsessed with my box and look forward to seeing what I get every month.

March 30, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Michelle, thank you so much for all your amazing support, I'm so pleased you're part of Tiny Hug Club! It's so lovely to know that the goodies bring you and your friends joy, Anita x

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Very helpful, and a lovely company to order from.

April 11, 2023
Unprompted review
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Reply from Sugar & Sloth

Thank you so much for your lovely review, and all your amazing support! Anita x

Rated 5 out of 5 stars

My favourite company

I've had many orders from them over the past 3 years and I've never been disappointed. They've always been amazing, customer service is fantastic, and the community are also incredible. I have recommended S&S to everyone I know and will continue to do so.

April 11, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Annalise, thank you so much lovely, for all your support over the years, and for taking the time to write such kind words, I'm so pleased you always love your goodies and are such a valuable part of our community! Anita x

Rated 5 out of 5 stars

I’ve been a returning customer of Sugar…

I’ve been a returning customer of Sugar & Sloth for about a year now. The brand is clear in its website that they produce stationary items, pin badges, etc, and they have recently launched into some clothing items as well (I have a frog hat and I get nothing but great comments whenever I wear it).
I have only ever had amazingly, positive experiences from this company, from the customer services to the quality of the products.
I have a monthly ‘Tiny Hug Club’ subscription which always give me a lift.
Thank you Anita for the brand you have created and the products and customer service you provide.

April 10, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Katya, thank you so much for your lovely review. I'm so pleased you love the goodies and the Tiny Hug Club boxes. Hehe, I love wearing my frog hat too! Anita x

Rated 5 out of 5 stars

Amazing products

Amazing products, great service and such a lovely online presence. Did you know you can even sign up for free, uplifting text messages. Anita really cares x

April 11, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Jo, thank you so much for your kind review, I'm so pleased you love the goodies, and are part of the Happy Text Club! Anita x

Rated 5 out of 5 stars

Amazing products

Amazing products, really happy with the wonderful things I ordered from this amazing shop. I love getting emails from them and look forward to new products whenever they are released. Well done Anita and team for your wonderful work and products

February 22, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Nicola, thank you so much for all your amazing support lovely, I'm so pleased you love the emails and look forward to new goodies being released! Anita x

Rated 5 out of 5 stars

Absolutely beautiful items!

Absolutely beautiful items!! I bought an anxiety toolkit from Sugar and Sloth a few months ago and it was filled with beautiful goodies. I love the keyring with the 5,4,3,2,1 technique on it, I take it everyway with me as a reminder when I'm struggling. The stationary was gorgeous too (almost too pretty to use).

I can't wait to order from you again Anita!

December 8, 2022
Unprompted review
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Reply from Sugar & Sloth

Hi Lorraine, thank you so much for your kind words, I'm so pleased you love your Anxiety Toolkit and that your keyring is helping, that's really lovely to know! Anita x

Rated 5 out of 5 stars

I love sugar and sloth and have done…

I love sugar and sloth and have done for many years and it's so nice to get happy mail once a month .

My anxiety and grounding keyring help no end with scary hospital/ Dr's appointments. I also use alot of the planning and just getting bad thoughts down on paper and out of my head

The besties group is always a positive place and we help one another and being nd its hard to find a place to fit in

April 11, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Annemarie, thank you so much for such a lovely review. I'm so pleased the keyring helps with your appointments, and that you find the planners helpful too! I'm so pleased you're part of the bestie community, it's lovely having you :) Anita x

Rated 5 out of 5 stars

Always a delight!!

Anita always goes above and beyond with her customer service.
I've always been happy with any purchases made and continue to support this ladies business. If I've had any issues, she's always been quick to sort things and is always a delight to deal with

April 11, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Donna, thank you so much for your kind words, and for all your amazing support! Anita x

Rated 5 out of 5 stars

Epic awesomeness every single order

Epic awesomeness every single order. If (like the below review) you only want specific items, the monthly subscription option is probably not for you. As my sticker says, “Try your best, don’t be a C*nt!” Loving the work you do Anita, ignore the negativity ❤️🥰❤️xxx

April 10, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Laura, thank you so much for your kind review, you are pretty awesome yourself! Anita x

Rated 5 out of 5 stars

Cute, funny and uplifting

I’ve bought Sugar and Sloth items a number of times for myself and for friends. The quality is excellent and the items are all so cute, funny and uplifting. Anita is also lovely and passionate about what she does which makes every item even more special.

April 10, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Natasha, thank you so much for all your support, and taking the time to leave such a lovely review :) Anita x

Rated 5 out of 5 stars

Sugar & Sloth is the BEST

I have been following Sugar & Sloth for years and I love their products and social media presence. They are humorous, kind, helpful and they have absolutely adorable items in their store. I couldn't ask for cuter pins, stickers & clothing items. I would love plushies too!

April 10, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Jae, thank you so much for your lovely review! I'm so pleased you love the goodies, and, eeek, there's a brand new plushie coming later this year! Anita x

Rated 5 out of 5 stars

I am OBSESSED with this brand

I am OBSESSED with this brand. I've been going through a rough time lately and the products have been super useful in brightening the darker days! I have been really enjoying escaping for a while in the colouring books and decorating my desk at work with pins and post cards! I may have no money left but at least I have cute stationar!

March 22, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Natalie, oh I'm so sorry you've been going through a rough time, I'm so pleased the goodies have brightened your days. Thank you so much for all your support :) Anita x

Rated 5 out of 5 stars

Love Sugar & Sloth

Absolutely fantastic customer service from this company. Not only did my first purchase arrive quickly, I receive wonderful emails and texts (a free service) which seem to arrive just when I need them! The owner of this company has seen a gap in the market, and filled it perfectly. My wishlist is currently far too long, so hopefully I can get everyone to buy me things from Sugar & Sloth! :D

April 10, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Adele, thank you so much for all your support! I'm so pleased your order arrived with you quickly, and that you enjoy the texts and emails :) Anita x

Rated 5 out of 5 stars

Beautiful goods

Beautiful stationery, excellent customer service. Packaged well and arrived as scheduled. Will not hesitate to reorder (have my eye on a lot of the after dark pins!)

April 10, 2023
Unprompted review
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Reply from Sugar & Sloth

Hi Lauren, thank you so much for your kind words! Hehe, we certainly do have plenty of After Dark enamel pins to choose from :) Anita x

Rated 5 out of 5 stars

Stationary that resonates

I love sugar and sloth. All my products have been of a very high standard and I adore the creativity of Anita, the owner.

I have now subscribed to the stationary box. I have also gifted sugar and sloth products across my friends group.

The products just resonate with me and my friends.

April 8, 2023
Unprompted review
Sugar & Sloth logo

Reply from Sugar & Sloth

Hi Ann, thank you so much for all your support, I'm so pleased you love all your goodies, and that you're now a part of Tiny Hug Club, that makes me so happy! Anita x

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