www.sunglassesshop.com  Reviews 

282
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I purchased a pair of Gucci glasses and when they arrived I put them on and they didn’t fit, kept sliding down my face and were lopsided! The lens was RED but I chose blackgrey! When I put them o... See more

Rated 1 out of 5 stars

Really bad, do not use. Ordered two pairs of ray-bans (showing on stock). Order failed to arrive, contacted customer services told "out of stock, nornally 2 weeks", long story short...so over a mon... See more

Rated 1 out of 5 stars

Although your publication free shipping, required me to pay over $ 75 for shipping when the product came to me. Your site wrote to lower costs you send through Royal Mail and yet stubbornly insiste... See more

Company replied

Rated 1 out of 5 stars

Fake glasses (Maui Jims) and they couldn't even send the right style and quantity. Just check the facebook ad carefully: it advertises with Mauiijim (1 i too many), the logo is wrong, the label on th... See more

Company details

  1. Sunglasses Store
  2. Clothing Store

Information provided by various external sources

So why Shop with us? We've a huge collection of the best in designer eyewear, expert staff and we offer free delivery in the UK. We bring you the most up to date news and views on the latest fashions and celebrities. We make buying sunglasses fun and easy. That's why.


Contact info

1.1

Bad

TrustScore 1 out of 5

282 reviews

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1.1

All reviews

(282)

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Rated 5 out of 5 stars

I recommend!

Very attentive consultants, fast shipment, I ordered sunglasses on May, 29, and got my parcel on June, 13, it was free shipment by Royal Mail Service and Russian Post, the quality of sunglasses is excellent! I'm happy!

June 19, 2016
Unprompted review
Rated 1 out of 5 stars

Abysmal

Someone reccomended me and these guys had an offer on for refferals to get a £15 amazon voucher, and they have the cheek to say to my friend that me and him are the same person so the voucher was declined, such a shame as these guys were actually commendable until this point. Will not be using and and definitely will not be reccomending to anyone unless they can patch this up as this is an insult not to deliver on promises to customers.

May 1, 2016
Unprompted review
www.sunglassesshop.com  logo

Reply from www.sunglassesshop.com

Dear Fred,

We're very sorry that your refer-a-friend offer was declined. As per the terms of the offer, vouchers can be declined if it seems that a customer may have referred themselves. As the same name and address was provided for both yourself and the person you referred during the registration process, your voucher unfortunately could not be accepted.

Kind regards

Sunglasses Shop

Rated 1 out of 5 stars

Still no sunglasses

Really can't rate the product as I STILL have NOT received it!

April 14, 2016
Unprompted review
www.sunglassesshop.com  logo

Reply from www.sunglassesshop.com

Dear LLP,

We're so sorry to hear that your order has not yet arrived. Looking at your order information, your sunglasses were shipped to you via an untracked service, and this can sometimes take up to 2 weeks to arrive in the US, as all orders are dispatched from our warehouse is in the U.K.

If you still have not received your order in the following 7 days, please let us know, as we will then be able to initiate or lost in post procedure, and can offer you a replacement order, or a full refund.

Kind regards

Sunglasses Shop.

Rated 4 out of 5 stars

First online glasses bought

I was skeptical about this online website because I usually buy sunglasses after close attention. You didnt disappoint me. I liked the service. Thanks a lot! Also, Raybans are my favorite. So, I am happy with my deal.

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

The real deal

Got my glasses fast and these are the real thing. Great price, great service. Will be going back again for more!

March 6, 2016
Unprompted review
Rated 5 out of 5 stars

excellent stuff (y)

I was just checking out the sunglassesshop for the first time and am totally enamored by the collection. Wish i could have it all.

February 29, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic online company to deal with. Easy to order and the sunglasses made their way to Australia within 12 days. Love that it's is free delivery worldwide too.

January 12, 2016
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, tracked and fast shipping, safely packed.
The prices are the best you can get. Also, the customer service is so polite and helpful.
Thank you for an amazing shopping experience !

September 25, 2015
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Sunglasses were of high quality. I got them within a week of ordering and couldn't be happier!

September 22, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect sunglasses

Well made, sturdy and super cute sunglasses. I have a long, thin face, and they are very flattering.

September 7, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic!

I ordered a pair of MauiJim sunglasses. The customer service was excellent - very helpful. The glasses arrived on time and in perfect condition. The best part is that I also saved a great deal of money. Sunglasses Shop's price was far less than any other site or store!

September 1, 2015
Unprompted review
Rated 5 out of 5 stars

Perfect purchase !

I ordered two Maui Jim sunglasses, and i would like to say that it exceeded my expectations in every aspect. Sunglasses Shop did not disappoint and delivered the shipment in a period of 3 days. The prices are competitive, the packing was excellent and the sunglasses were in a perfect condition with all the necessary accessories. Definitely i will order again from Sunglasses Shop. They are the best.

August 21, 2015
Unprompted review

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