I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... See more
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My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... See more
Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
I bought a pair of boxer on the online shop, by mistake I got the wrong size, for the price of £20.99 I gone in to the shop to swap them for the correct size and they charge me £29.99 full price, I e... See more
Company details
About Superdry - Basingstoke
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
13-15 Paddington House, RG21 7LJ, Basingstoke, United Kingdom
- 01256 843580
4.8
Excellent
185 reviews
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I was clothes shopping for a Christmas…
I was clothes shopping for a Christmas gift for my Great Niece. She chose a skirt but this was not in her size. The Shop Assistant ordered for home delivery, postage free and 5 days later it was delivered. Fabulous customer service.
December 10, 2021
I wanted to return one of the product…
I wanted to return one of the product which I ordered online and it was pretty seamless. Thank you.
December 6, 2021
Really friendly helpfully staff made…
Really friendly helpfully staff made getting exactly what I wanted and in the right size very easy
November 27, 2021
Great quality product
Great quality product, delivered promptly and in recyclable packaging. Very happy with my purchase.
November 18, 2021
Fantastic customer service
Fantastic customer service especially at the changing rooms area.
October 8, 2021
Quality products and service
Basingstoke Branch: Good quality products and excellent customer service…what more could you want!
October 3, 2021
Unprompted review
Top Marks for Basingstoke
The shop assistant in Basingstoke was brilliant and very helpful
May 24, 2021
Always a good experience at Superdry
Always a good experience at Superdry. Lovely staff.
April 28, 2021
Easy to navigate website and Quick delivery
Quick delivery - easy to navigate website and easy to order.
April 10, 2021
Very quick and easy purchase...Arrived…
Very quick and easy purchase...Arrived within 3 days..Very happy with the service. Product matching picture
April 8, 2021
I don't as hideous as I expected to…
I don't as hideous as I expected to look yay. 5 stars would be for a swimsuit that comes with built in liposuction.
April 7, 2021
Pleased with purchase just what i wanted
February 26, 2021
Superdry customer service. A nightmare
Item arrived late . It’s to large . Tried to fill in returns sheet on Superdry site . Not easy to do at all . In fact it wasn’t working. Then tried to call customer services . Now that’s a major challenge. After 6 hrs somebody finally answered. Superdry please go back to sending paperwork out with orders .
Basically. Superdry customer service a nightmare.
February 16, 2021
Am awaiting refund.
Delivered very quickly. Jumpers were to small. Printing the label and returning the package was easy. Am awaiting refund, Have now reordered similar items.
January 21, 2021
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