Superdry - BluewaterReviews 

Lovely service

I am really pleased with my coat. The website was easy to use with fast delivery. Thank you

Excellent service.

All ok. But price too high. Yes costs have gone up. But madness

Love being able to use my blue light discount.

Great product, very quickly delivery. Thank you.

The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half asleep. When I got home to Croydon, I was fuming to discover that the security tag hadn't been removed from my coat & I have no time now before Christmas to go back to bluewater or bromley to get the tag removed. So I am v annoyed to say the least. Why should your staffs incompetence now be my problem???

Good service

I wanted a different size than was on the shop floor, cashier asked me to show him where the item was, he then checked if there was one in the size I wanted in the store room. Although it wasn’t available his customer service was good.

Bought shirt at airport duty free. Unfortunately too small. Returned here and sales staff were very helpful. Unfortunately shirt was full price so I just got a refund

Jad exactly what I wanted in a choice of different colours

Good service and coat fits and feels great, very warm for this time of year, keeps the cold NE winds out.

The process was simple enough, I had to find the staff for questions and go to the rear of the store to pay which was ok, not overly welcoming. I did find the layout a little confusing, took a bit of probing to find what I was after

Good service very polite and efficient

Great service as normal, no fuss made about anything, great people to shop with

Quality product, reasonably priced. Friendly staff.

Helpful professional shop personnel, nothing too much trouble, clearly pointed out guarantee .

I ordered two separate Fleece tops on online, the first being too small, a size Small. The stitching around the neck and shoulders were as they should neat without any WHITE stitching showing. I then organise a RETURN online (to Store). Reordering immediate a Medium replacement online. On arrival the Medium had bad stitching around the neck and shoulder area - WHITE stitching visible in contrast to what should be an all Green Fleece. Again, immediately had to organise a RETURN online, to store. I drove to a shopping mall in Kent, to exchange and purchase the Medium they had in stock. Sadly, the Fleece they had in stock had the identical Faulty Stitching. I left the Mall in Kent, and headed to London, Oxford Street. Where my final purchase was satisfied. Note. Even at the Oxford Street store, Faulty Stitching could be seen in similar items. Quality Control is a definite issue and needs greater attention on the part of Superdry. My issue is Time Wasted, and travel expense, due to faulty quality standards.