Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... See more
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Ordered a Denim Jacket on the website. It was easy to do. I did click and collect from my local store which was free. It took just a few days to be delivered to the store. It was also in the sale at a... See more
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... See more
Ordered a 'click & collect' once again to ensure that the item I wanted to buy was in store and by ordering 2 sizes was certain I would be able to choose the best fit. Regular notifications throughout... See more
Company details
About Superdry - Bluewater
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Upper Thames Walk, DA9 9ST, Greenhithe, United Kingdom
- 01322 313673
4.6
Excellent
500 reviews
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Where is my guarantee?
Good quality product and helpful, friendly service. However, the promise of a 1 year guarantee to be sent by email produced merely an email receipt with no mention of a guarantee. It has, in addition to, resulted in daily marketing emails!
December 29, 2025
Sue @bluewater store in the fragrance…
Sue @bluewater store in the fragrance store is a lovely lady who has assisted me a few times. Always helpful and smiling 😃
December 18, 2025
Unprompted review
Found what I need d with the help of an…
Found what I need d with the help of an assistant. No queue and blue light card was accepted! Bonus
December 22, 2025
Bluewater store had everything I wanted…
Bluewater store had everything I wanted and staff was very helpful
December 25, 2025
Although we had to wait for a long time…
Although we had to wait for a long time in the queue due to only having one person on the tills once it was our turn we were treated very well.
December 16, 2025
Totally unique
Super helpful staff, layout and style of store is different to the norm alone with the beautiful unique clothing. I definitely will be returning for more purchases x
December 17, 2025
Well looked after with polite shop staff
December 15, 2025
Lovely coat
I am really pleased with my coat. The website was easy to use with fast delivery. Thank you
December 2, 2025
The staff in your bluewater superdry…
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half asleep. When I got home to Croydon, I was fuming to discover that the security tag hadn't been removed from my coat & I have no time now before Christmas to go back to bluewater or bromley to get the tag removed. So I am v annoyed to say the least. Why should your staffs incompetence now be my problem???
December 4, 2025
I wanted a different size than was on…
I wanted a different size than was on the shop floor, cashier asked me to show him where the item was, he then checked if there was one in the size I wanted in the store room. Although it wasn’t available his customer service was good.
December 2, 2025
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