Superdry - Bournemouth Reviews 167

Really helpful in store staff who are friendly but not intrusive.
Easy to make a return of an unsuitable item even if purchased online.

I was purchasing a sweatshirt for my son.
I went to the store in Bournemouth and was told the style he wanted was only available on line... shame.
However i was served by a really helpful young man who showed my a similar product so i could assess which size to order. Ordered on line and delivery was speedy.

The lady was very helpful assisting to find correct sizes, bringing items to & from changing area and checking stock. Full attention given from trying to purchasing. Friendly, chatty and happy in her job.

Guy in Bournemouth Store, very helpful, efficient and friendly.

Fast shipping, perfect size (I have one size bigger every time) product as advertised good price!!!!

I had to make a return after an erroneous order and I was helped with the highest seriousness. I recommend SuperDry,thanks Abigail :)

Happy with my purchase 😊

Although the shop didn’t have the product we were after, they couldn’t have been more helpful in asking back the jacket we had in the wrong size and ordering the replacement jacket in the right size via the online service. Staff were super helpful and efficient.

Fast delivery and great quality pair of trousers!

Very efficient service. Prompt delivery to store. Staff at store very pleasant.
Excellent service

Ordered two items on line for collection from the Bournemouth store. Arrived the next day. Store staff friendly and efficient. A faultless purchase.

I had to exchange my sons sliders from a medium to a large, I done this in the Bournemouth branch and got told they would be delivered the next day. 3 days later I contacted Superdry who then informed me that they had to be shipped from Belgium as there was no stock on the UK. 9 days later (5th Sept 22) and still no sliders! Contact customer services and all you get is the same old, "they are on there way" rubbish! Not a great level of service at all!

Excellent, quick, accurate x

Great, easy buy and return. Friendly customer service in the shop.

Long term Superdry customer, the quality is always on point which keeps me coming back to store and online. I usually by trunks & boxer shorts from Superdry. Always very comfortable and plenty of options in regards to colours. I do have to say however the latest trunks I purchased are below par in regards to the branding. On the waist elastic the wording has been cut in half and then stitched back mid-matched so that it reads supedry, the other pair are not much better with the stitching running through the R which makes it look very distorted. I just think this makes them look really shoddy. I do think for the price of the trunks I would expect better. Purely a visual thing, the trunks are still comfy and I would not return. But it is very noticeable and again I would say it just looks poor from a company that prides itself in quality.

All the team was friendly. The products of Superdry are fantastic.
Thanks

Loved the coats , so many I could buy. Stopped at 2. Service was refreshing from helpful polite staff instore to quick delivery online Def my favorite brand from now on 5 stars plus

all well with products bought from superdry.

Called into the Bournemouth branch to return an item, the assistant was so helpful and very efficient.