First Class Customer Service at Superdry Bury Store as Always, Friendly and Helpful Staff. Callum and Sadia served me today and nice to see Sadia back …
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Superdry always has smart clothes & accessories at a reasonable price. They always have offers like the use of Blue Light Card. Staff are always happy & helpful & are very understanding when returning... See more
Love Superdry products however not happy about the shipping fee not being refunded recently following the return of products ordered on line which did not fit even though the staff member spoke to cus... See more
The Superdry Store in Bury is good, & I often purchase clothes from there. However I find it rather pathetic that they have now started charging for Paper carrier bags !! I know it’s not much of a c... See more
Company details
About Superdry - Bury
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
E04, The Rock, BL9 0ND, Bury, United Kingdom
- 01617 975710
4.7
Excellent
172 reviews
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Reply from Superdry - Bury
Hi Carl,
Thank you for taking the time to leave a review. We endeavour to give our customers a really positive experience, so it's really good to hear that everything's gone well. Thanks so much for your review and comments.
Superdry Care
Excellent service
Excellent service at the Bury store. Such a high level of customer service received. Kieran was so very helpful and nothing was to much trouble. We will certainly be shopping there again. The items we could not purchase in store was ordered online and delivered in a matter of days. We are super pleased!
May 30, 2022
Reply from Superdry - Bury
Hello Alison,
Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Superdry Care
Extremely helpful staff who go out of…
Extremely helpful staff who go out of there way to assist you
Quick ordering and delivery
March 29, 2022
Very good polite and helpful service…
Very good polite and helpful service from the staff at your Bury shop.
March 5, 2022
I had to exchange a coat at the bury…
I had to exchange a coat at the bury store the lady that served me was lovely and very helpful
February 23, 2022
I didn’t get the ladies name(brown…
I didn’t get the ladies name(brown hair) from the Bury store but she very helpful, helped me with my questions and also found a bigger size in a different coat to try on for size. She ordered my coat for me, got me 10% off deal, which was offered when I walked in.
Lovely, friendly staff at the Bury store
February 6, 2022
No size coats I wanted in stock so had…
No size coats I wanted in stock so had to order online. Delivery quickly arrived unfortunately I had to take it back. Helpful staff in both Trafford centre an bury stores.
February 3, 2022
From buying my top online in the shop…fantastic
From buying my top online in the shop quick free delivery to my home it was fantastic customer service thankyou x
January 25, 2022
I was bought joggers that didn't fit…
I was bought joggers that didn't fit from the Internet, wasn't sure if I could go back to the store so I popped in the bury store. What excellent service I received I few other high street stores should manager there businesses like suoerdry.
January 1, 2022
Spoke to a sales person in store and…
Spoke to a sales person in store and was told the coat I bought would be good in the rain for about 6-8 hours pay 149 for a coat that I got wet through within 15mins of being in the rain. Not good at all.
December 31, 2021
Arrived at the correct time staff was…
Arrived at the correct time staff was helpful when I collected from store
December 5, 2021
Quality Goods
November 17, 2021
Amazing customer service and delivery…
Amazing customer service and delivery service was excellent, thank you
November 15, 2021
I gave Superdry 5 stars on the rating…
I gave Superdry 5 stars on the rating of there quick delivery’s when ordering on line and items do seem to come very quick, but it would be nice to pick your orders up in store as well as it only gives you delivery to home at the moment as when customers pick order up from store you could see if you wanted to buy anything else.
August 10, 2021
Very impressed
August 7, 2021
I went to your store in Bury Greater…
I went to your store in Bury Greater Manchester, the staff were fantastic and very helpful. 10/10 for service and for being so nice.
July 30, 2021
I bought this for my 13 yr old daughter…
I bought this for my 13 yr old daughter cause she loves pink and needs a light jacket. She doesnt like it cause "the sleeves are like a jumper". Shes right. I'm sending it back.
June 12, 2021
Reply from Superdry - Bury
Hi,
We are sorry to hear that you find our returns process unclear.
In order to become a more sustainable brand, we no longer send out any documentation with our parcels. You can arrange a return using our online returns portal - https://superdry.returns.international
This will enable you to choose which items you wish to return, the courier service you wish to use and download a label for you to print and stick to the outside of the return package. For further information please see our help centre.
https://www.superdry.com/help-centre/articles/401900000002273/how-do-i-return-my-order
We appreciate your feedback and thank you for taking the time to review us.
Kind regards,
Superdry Care
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