First Class Customer Service at Superdry Bury Store as Always, Friendly and Helpful Staff. Callum and Sadia served me today and nice to see Sadia back …
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Superdry always has smart clothes & accessories at a reasonable price. They always have offers like the use of Blue Light Card. Staff are always happy & helpful & are very understanding when returning... See more
Love Superdry products however not happy about the shipping fee not being refunded recently following the return of products ordered on line which did not fit even though the staff member spoke to cus... See more
The Superdry Store in Bury is good, & I often purchase clothes from there. However I find it rather pathetic that they have now started charging for Paper carrier bags !! I know it’s not much of a c... See more
Company details
About Superdry - Bury
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
E04, The Rock, BL9 0ND, Bury, United Kingdom
- 01617 975710
4.7
Excellent
172 reviews
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Fantastic service and speedy delivery…
Fantastic service and speedy delivery would highly recommend 🚛⭐⭐⭐⭐⭐
May 27, 2021
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The denim jacket I purchased on line…
The denim jacket I purchased on line was very good but to small, I wanted to exchange it for the next size but the returns and exchanges feature of the web site would not recognize my order number, email or post code, I had to take the item back to a Superdry store who were really helpful but could not exchange the item only give me a refund.
This was disappointing as I had earned a discount on line which has now been used and I cannot get the discount on a replacement large size item
May 17, 2021
Reply from Superdry - Bury
Hi,
We are sorry to hear of your unhappiness with the sizing of our products.
As there are no official British guidelines on sizing, interpretations do vary between companies. Superdry is notoriously a slim fitting brand, which may mean that some customers do choose to go up a size compared to when they shop with other retailers.
It is also possible for two products of the same size to differ slightly in size depending on how each item is designed to fit. For example, two T-shirts in a size M will fit differently if one is a slim/tailored fit and the other is designed to be a box/baggy fit.
We still however want it to be easy for our customers to pick the right size for them, so we regularly run ‘fit’ sessions to ensure our sizing is consistent and in line with the rest of the market as possible. We also include a ‘fit finder’ on each product page on our website to help our customers pick the correct size when shopping online.
We welcome all customer feedback and appreciate that the time you have taken to review us. It is through feedback such as yours that we can address areas for improvement and continue to meet our customer’s needs.
Kind regards,
Superdry Care
Excellent service arrived on time and…
Excellent service arrived on time and kept up to date with delivery will definitely be using again .
April 1, 2021
Good fast service and quality clothes.
March 18, 2021
Always good quality
February 20, 2021
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