Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... See more
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Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... See more
The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... See more
Company replied
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... See more
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Company details
About Superdry - Canterbury
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
24 Saint Margaret's Street, CT1 2TH, Canterbury, United Kingdom
- 01227 781336
4.9
Excellent
207 reviews
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The staff in Canterbury store are…
The staff in Canterbury store are lovely, always welcome you as you come in to store. Always help if need be. Brilliant customer service here.
April 21, 2024
Staff were very friendly and helpful!
March 16, 2024
Very helpful staff
Very helpful staff ,wasn't sure what I wanted and they went above and beyond to help me choose which coat I wanted
March 10, 2024
Young lady in shop in Canterbury very…
Young lady in shop in Canterbury very helpful and as a result ordered on line - excellent service and lovely garments
March 3, 2024
5 Star service
Struggled to find what I was looking for, staff saw this and guided me to exactly what I was looking for, and bonus, it was reduced.
February 17, 2024
After a lot of faffing around on the…Excellent customer service at SUPERDRY
After a lot of faffing around on the SUPERDRY website. I went into the Canterbury store to see if they could help.
I couldn’t be more pleased with the help I received.
Charlotte was excellent and restored my faith in SUPERDRY again! She was helpful in every way, and nothing was too much trouble.
So thank you Charlotte at SUPERDRY Canterbury 😊
February 24, 2024
Unprompted review
I love the staff at Canterbury they are…
I love the staff at Canterbury they are very friendly best service there is and they doing well with deaf awareness with a very little sign language " thank you"! Very helpful staff.
February 25, 2024
Top quality product
Top quality product. It was on sales, but I was not expecting a free delivery; that whao it for me.
The staff were very friendly providing an amazing customer service.
February 18, 2024
The staff were really helpful. Excellent service
The staff were really helpful as we were looking at sale items. The size I required was available online and they ordered two packs for me. Also a sale item was slightly damaged so they gave me a further discount.
Excellent service and I was very glad I stopped to look in the store.
February 12, 2024
Easy to order in store for free home delivery!
My husband liked a T-shirt in store but they didn’t have his size, the lady explained she could get it ordered and delivered to us for free. It was so easy to do and within 3 days we had it!
February 10, 2024
Helpful shopping.Guided me to less costly but adequate…
Guided me to less costly but adequate items that I required and then bought.
February 18, 2024
Good friendly service in store and fast…
Good friendly service in store and fast delivery to our home.
February 9, 2024
Very helpful store attendant
The Indian store attendants was extremely helpful and took out time to pull out good suggestions for us. Sorry did not get her name, hence identifying her by her ethnicity. This was at your Canterbury outlet.
February 13, 2024
Superdry Canterbury
I went to the Canterbury store after 3 years since my last visit which I could not of had a better experience in the store with the help of Reeta who after spending 10-15 minutes with her she helped me purchase some underwear for me where she went above and beyond for me.
She even got out a few pairs for me to look at to see what ones would better suit me which in the end I made a purchase to which I then made another purchase for my brother as she was so helpful.
I would like to highly recommend the store and to get served by the member of staff as the staff members could not of been more helpful to me and my brother.
A one in a million to everyone who is involved in the running of the store.
February 2, 2024
Very friendly and efficient staff
February 2, 2024
Staff very helpful.
I was buying a top for my grandson and the member of staff was so helpful. He seemed really interested and explained sizing and possible fashion trends. I was pleased with my purchase and would definitely go back.
February 2, 2024
Great service in the shop in Cantubery.
January 24, 2024
The staff were lovely…
I loved this store the minute I walked in somebody came and talked to me helped me out and all the staff were lovely I'm very happy with my purchase I will be shopping there again
January 23, 2024
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