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Superdry - Canterbury Reviews 

207
TrustScore 5 out of 5

4.9

24 Saint Margaret's Street, CT1 2TH Canterbury, GB


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Rated 4 out of 5 stars

Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... See more

Rated 5 out of 5 stars

Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... See more

Rated 1 out of 5 stars

The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... See more

Company replied

Rated 5 out of 5 stars

The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Canterbury

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 24 Saint Margaret's Street, CT1 2TH, Canterbury, United Kingdom

  • 01227 781336

4.9

Excellent

TrustScore 5 out of 5

207 reviews

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4.9

All reviews

(207)

13,562 reviews in the last 12 months

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Rated 1 out of 5 stars

Honestly.l went to your shop for womens…

Honestly.l went to your shop for womens Afghan coat and was told bigger size on line.well there is not .biggest size 16 which fits snug as 14.so please tell me why do you not do bigger sizes.really not happy about this

January 10, 2024
Rated 5 out of 5 stars

Great friendly service & dog friendly!!

My lovely Afgan coat that was a Christmas present from my Fiance had to be exchanged for the next size up, so we went along to the Canterbury shop & my Fiance waited outside with the dog & I went in yo see if there was any bigger sizes & unfortunately there wasn't! Looking prob sad & gutted one of the super Shop Assistants came over to me asking if she could help, I explained & she said no problem we will look & order it on line, asking if I had the card it was purchased on, I said I would send in my other half as he was outside with the dog, surprisingly she quickly said, dogs are allowed in, go & get them. Everything was then sorted & ordered & reluctantly I had to leave my beautiful coat behind, but less than 4 days my replacement one turned up, I was so happy & excited as I could wear it out on New Years Eve!!
Fantastic quick friendly service from Super dry!

December 29, 2023
Rated 5 out of 5 stars

I ordered two items on line for…

I ordered two items on line for collection from my nearest store at Canterbury. I was kept informed of progress from point of order to being ready for collection. The staff in store were very helpful, the goods were well packaged and my son is really happy with the sizes and quality of the items

December 18, 2023

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