Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... See more

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Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... See more
The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... See more
Company replied
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... See more
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Company details
About Superdry - Canterbury
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
24 Saint Margaret's Street, CT1 2TH, Canterbury, United Kingdom
- 01227 781336
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The Canterbury store manager is great…
The Canterbury store manager is always very helpful
Assistant that served me was really…
Assistant that served me was really polite and friendly which I appreciated as I am an "older" customer
I found what I was looking for and the…
I found what I was looking for and the price was easy to see. The staff at the till was quick and friendly and I left happy with my purchase
I can't remember assistant that helped but nothing was too much…
I can't remember assistant that helped me BUT nothing was too much trouble.
She was replenishing the stock and l couldn't find what l was looking for, it was a Crimbo tshirt for my son but too big.
Very good experience and helpful staff
very helpful staff when shopping at…
very helpful staff when shopping at your canterbury kent store
Always a pleasure to walk into a…
Always a pleasure to walk into a Superdry store with all the cool gear to choose from. Just need more money to buy more jackets, shirts, pants etc etc! 😀
Warm coat idea for a cold snap
Staff were available if I needed them. Coats were good quality and great value
Honestly.l went to your shop for womens…
Honestly.l went to your shop for womens Afghan coat and was told bigger size on line.well there is not .biggest size 16 which fits snug as 14.so please tell me why do you not do bigger sizes.really not happy about this
Great friendly service & dog friendly!!
My lovely Afgan coat that was a Christmas present from my Fiance had to be exchanged for the next size up, so we went along to the Canterbury shop & my Fiance waited outside with the dog & I went in yo see if there was any bigger sizes & unfortunately there wasn't! Looking prob sad & gutted one of the super Shop Assistants came over to me asking if she could help, I explained & she said no problem we will look & order it on line, asking if I had the card it was purchased on, I said I would send in my other half as he was outside with the dog, surprisingly she quickly said, dogs are allowed in, go & get them. Everything was then sorted & ordered & reluctantly I had to leave my beautiful coat behind, but less than 4 days my replacement one turned up, I was so happy & excited as I could wear it out on New Years Eve!!
Fantastic quick friendly service from Super dry!
Staff was amazing and I love my coat!!
Very friendly staff and great selection…
Very friendly staff and great selection of clothing.
Easy to find item and quick service in…
Easy to find item and quick service in store
Item lost in the post.
I ordered two items on line for…
I ordered two items on line for collection from my nearest store at Canterbury. I was kept informed of progress from point of order to being ready for collection. The staff in store were very helpful, the goods were well packaged and my son is really happy with the sizes and quality of the items
Great T-shirt delivered quickly
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