Garment quality is excellent, lovely soft jersey fabric. The fit is spot on. I'm so pleased with it I bought several more in different colours. I saw a previous review that said the garment shrank aft... See more
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Great selection of long winter coats for my grandaughter last wednesday, she was spoilt for choice! She wanted a Superdry coat as we bought her brother, our teenage grandson, one together with lots... See more
A broad stylish range to suit several age groups and high quality made clothes which are worth paying a bit extra for. Really easy returns for exchange and or refund. Very competent and helpful staff.... See more
I came across Superdry online whilst searching for a particular garment for my brother's gift. I placed the order the next day, hoping I will receive it. I received a response confirming my order,... See more
Company details
About Superdry - Cheltenham
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
1-7 Clarence St, GL50 3JL, Cheltenham, United Kingdom
- 01242 250044
4.4
Excellent
409 reviews
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Great customer service when I returned…
Great customer service when I returned a damaged shirt. Replaced within a couple of days via online order.
November 13, 2025
Great customer service
Really appreciated an extremely quick reply to my query concerning a refund - thank you so much
October 13, 2025
Really pleasantly surprised …
Really pleasantly surprised with the styling, quality and price point of the garments on offer. As with other brands, I would prefer less branding on show, which puts me off some of the items but, I get it.
November 16, 2025
Excellent service and welcoming…
Excellent service and welcoming staff,always a pleasure to shop
October 31, 2025
Friendly staff
October 22, 2025
Always very helpful staff and always service with a smile 😊
Always very helpful staff and
October 19, 2025
Very helpful team who were attentive…
Very helpful team who were attentive and friendly
October 20, 2025
Great experience
Helpful staff around the store and at the till. Great choice of products I was looking for casual shirts and there were plenty of sizes available.
Always loved shopping in this store and it does feel like Superdry is back to what it does best, great looking clothes at a reasonable price.
October 11, 2025
Will order online again
Ordered the coat online. Arrived in store very quickly. Went in, tried it on, fitted, left. Simple, simple, simple. Fitted like a dream and love it!
September 30, 2025
Great service
From ordering to delivery - 2 days. Delivered within the 2 hour time frame. We'll packaged.
September 21, 2025
Absolutely appalling customer service…
Absolutely appalling customer service so my daughter didn’t get her birthday present
September 15, 2025
Looks great !
Haven’t worn yet but ordering, delivery and pick up were easy and fast.
September 16, 2025
Purchased in Cheltenham and staff…
Purchased in Cheltenham and staff member left security tag on .
Didn’t discover until home .
Can’t wear item and have over 60 mile round trip to get tag removed!
Waste of time & fuel !
September 16, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Cheltenham
Hi Alison,
We appreciate you taking the time to share your experience. We're happy to hear that our team's knowledge enhanced your visit. Thanks for your feedback!
Superdry
Fab choice of beautiful clothes
Fab choice of beautiful clothes, high quality aswell. Staff in Cheltenham store very friendly and heloful
August 26, 2025
Bought as a present
Bought as a present Ordered online - easy
Delivery good
I needed to change because of size and this was made so easy by Cheltenham branch who were very helpful
July 23, 2025
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