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Superdry - Cheltenham Reviews 

409
TrustScore 4.5 out of 5

4.4

1-7 Clarence St, GL50 3JL Cheltenham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Garment quality is excellent, lovely soft jersey fabric. The fit is spot on. I'm so pleased with it I bought several more in different colours. I saw a previous review that said the garment shrank aft... See more

Rated 5 out of 5 stars

Great selection of long winter coats for my grandaughter last wednesday, she was spoilt for choice! She wanted a Superdry coat as we bought her brother, our teenage grandson, one together with lots... See more

Rated 5 out of 5 stars

A broad stylish range to suit several age groups and high quality made clothes which are worth paying a bit extra for. Really easy returns for exchange and or refund. Very competent and helpful staff.... See more

Rated 5 out of 5 stars

I came across Superdry online whilst searching for a particular garment for my brother's gift. I placed the order the next day, hoping I will receive it. I received a response confirming my order,... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Cheltenham

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 1-7 Clarence St, GL50 3JL, Cheltenham, United Kingdom

  • 01242 250044

4.4

Excellent

TrustScore 4.5 out of 5

409 reviews

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4.4

All reviews

(409)

13,993 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cargo Shorts

Ordered a pair of Cargo shorts for my upcoming holiday and what a great fit. Really pleased with them and keep doing what you do.

July 10, 2025
Rated 5 out of 5 stars

Excellent shopping experience

Shopping at Superdry in Cheltenham was a lovely experience. The store is well laid out, there is a good selection of styles & there were plenty of sizes available.

June 26, 2025
Rated 5 out of 5 stars

Small imperfection

Bought a polo shirt for our holiday, worn once and found a tiny hole forming at the corner of the placket, returned with receipt and exchanged, very quickly and politely dealt with.

July 3, 2025
Rated 3 out of 5 stars

Good communication regarding purchase…however, dissatisfied with goods.

Good communication regarding purchase and delivery. Very disappointed with both jackets, a birthday present for my husband-only opened on his birthday. One jacket had a damaged zip resulting in not being able to unzip it. The second jacket was quite tight even though it was a medium.
I have returned them in the original package though the post office wouldn’t scan but labels. I am left hoping that both will be refunded. Both purchased from Superdry Outlet on line.

June 16, 2025
Rated 3 out of 5 stars

ease of ordering.

ease of ordering.
Website didn't say I couldn't go and from store on the day. A wasted journey.
On day of collection at the Cheltenham store, I was asked for the email receipt on m y phone??? I don't have a beam up scotty phone nor a printer at home for my PC. So this will be my one and only web purchase

February 19, 2025

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