Always welcoming friendly staff. Store has lots of choice of men's and women's clothes both in design and colours. If size is not available, staff check out back or offer online ordering. Always a gr... See more
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I love so much the quality of the jogging trousers and the hoodie. They warm and cozy for this cold weather. Perfect. Its good size for petite people. If you are like me may be you need size bigger f... See more
Had a long wait at till. Only one person working it and at least 6 hanging about on the floor. Customer service at the till was v good. Assistant taking a lot of stick for the long wait
I ordered 2 hoddies & 2 tshirts but the tshirts didn't fit very well, so I went to the Crawley store on Wedneday morning to return them but the store opened 30 minutes later than I thought. I only had... See more
Company details
About Superdry - Crawley
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
LSU 1 County Mall, RH10 1FP, Crawley, United Kingdom
- 01293 540985
4.3
Excellent
159 reviews
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The customer service representative was…
The customer service representative was so grumpy, she doesn’t even say “Hi” at the counter, awful attitude.
July 10, 2024
Reply from Superdry - Crawley
Hello,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really sorry to read your comment about your store experience.
We value your feedback and will strive to learn and improve in the future.
Thank you taking the time to leave your review.
Superdry Team
I bought a size I was sure that it…
I bought a size I was sure that it would fit. It was on the tight side. Took it back and exchanged the hoodie with a more fitting one with no issues
July 5, 2024
Friendly helpful staff & large selection of quality clothes
Always welcoming friendly staff. Store has lots of choice of men's and women's clothes both in design and colours. If size is not available, staff check out back or offer online ordering. Always a great experience.
June 10, 2024
The clothing is of excellent quality.
Shop staff are helpful. The shop layout is great.
The clothing is of excellent quality.
June 3, 2024
Reply from Superdry - Crawley
Hello,
Thank you for sharing your feedback with us.
At Superdry we want our customers to have a really positive experience, so we're happy to read your great comments about our Crawley store.
Thanks for shopping with us, we really appreciate it.
If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Reply from Superdry - Crawley
Hello,
Thank you for sharing your feedback with us.
We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback.
Thanks again for taking the time to leave a review. We really appreciate all feedback.
Superdry Team
Great customer service from Stacie in tbe Crawley store
I ordered 2 hoddies & 2 tshirts but the tshirts didn't fit very well, so I went to the Crawley store on Wedneday morning to return them but the store opened 30 minutes later than I thought. I only had 5 minutes left on my carpark ticket & something went wrong with the till but Stacie who served me said I could leave the items with her & she would sort it out for me. By the time I got home my return had be completed. GREAT customer service from Stacie & thank you for your help.
May 23, 2024
The wonderful knowledgeable and well…
The wonderful knowledgeable and well spoken lady who came and helped me pick out my purchases was a true delight and made a floundering customer smile.
May 8, 2024
Reply from Superdry - Crawley
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Customer Care
Really good service
Ordered in store, really quickly delivered to my home at no extra cost. Really good service
May 6, 2024
Good quality jacket in a discounted price
I got my jacket on sale. It love how the jacket fits me. I also loved the quality of this brand.
May 10, 2024
Reply from Superdry - Crawley
Hello,
We appreciate you sharing your valuable feedback with us.
We always do our best to give our customers a positive experience, so it's really good to hear that you're happy with your purchases.
Thank you for shopping with us, hope to see you again soon!
Superdry Team
Popped in the shop for a hoodie had…
Popped in the shop for a hoodie had exactly what I was after staff was polite on the till and as I left
April 23, 2024
The staff were exceptionally friendly…
The staff were exceptionally friendly and knowledgeable and offered opinions when needed. This is what makes people visit again and again
April 11, 2024
Quick delivery
Quick service. Ordered on a Bank Holiday Monday and received in store the next day. Amazing service. Good quality clothing as well.
April 1, 2024
Easy simple quick and helpful
Actually our purchase started in store when my son tried on a jacket that was too big for him. A member of staff offered to check online for us and came back with the size we wanted so I ordered from the store. So simple. The staff member was super helpful. The Jacket came pretty quickly. So, thanks so much Super-dry team.
March 24, 2024
hoodies are really good quality
March 14, 2024
Good quality and nice stuff !
March 20, 2024
Shop assistant was very helpful
March 15, 2024
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