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Superdry - Crawley Reviews 159

TrustScore 4.5 out of 5

4.3

LSU 1 County Mall, RH10 1FP Crawley, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Always welcoming friendly staff. Store has lots of choice of men's and women's clothes both in design and colours. If size is not available, staff check out back or offer online ordering. Always a gr... See more

Rated 5 out of 5 stars

I love so much the quality of the jogging trousers and the hoodie. They warm and cozy for this cold weather. Perfect. Its good size for petite people. If you are like me may be you need size bigger f... See more

Rated 3 out of 5 stars

Had a long wait at till. Only one person working it and at least 6 hanging about on the floor. Customer service at the till was v good. Assistant taking a lot of stick for the long wait

Rated 5 out of 5 stars

I ordered 2 hoddies & 2 tshirts but the tshirts didn't fit very well, so I went to the Crawley store on Wedneday morning to return them but the store opened 30 minutes later than I thought. I only had... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Crawley

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • LSU 1 County Mall, RH10 1FP, Crawley, United Kingdom

  • 01293 540985

4.3

Excellent

TrustScore 4.5 out of 5

159 reviews

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Rated 5 out of 5 stars

Great quailty and friendly service

Was helped to choose a coat by a friendly staff member who had good knowledge of stock.
Quality of coat I purchased is great, it looks good and is comfortable and warm.
I have also purchased 2 more coats from this store in the past couple of months for my children, each time we have had good service from staff.

December 28, 2023
Rated 2 out of 5 stars

Sizing bad.

Service was very good. I ordered a next size up, but it was the same as the size below. I don't buy much from superdry because everything seems to come up smaller than other shops. I won't bother ordering online again.

December 18, 2023
Rated 5 out of 5 stars

Winter Coat

Lots of choices in store for a warm winter coat, with 20% off, plus very helpful staff, who pointed out the discount and the 1 year guarantee on the coat zips/buttons etc .

December 5, 2023
Rated 5 out of 5 stars

Great service

I got the coat and it was too big for me the size 8 would have been the right size not 10 and in the shorter version. I went to the nearest shop in Crawley, the person at the till was very kind and helpful, refunded the money and I got it the next day on my account, as I was at the shop I tried a couple long warm coat and took the Everest one as it is what I need against cold and rain and I am very happy with it.😀

November 30, 2023
Rated 4 out of 5 stars

Superprice

Found exactly what I was looking for and with 20% off was great value. Sizing of the clothing is weird though. Had to go xl when normally med/large.

December 6, 2023
Rated 5 out of 5 stars

Superdry a supershop

It was so nice to be assisted with staff that were able to hold a conversation and assist me with my purchases and conduct a stock check. All were so helpful and the store atmosphere is spot on and welcoming. Such a wide range of choice , Highly recommend

December 1, 2023

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