Always welcoming friendly staff. Store has lots of choice of men's and women's clothes both in design and colours. If size is not available, staff check out back or offer online ordering. Always a gr... See more
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I love so much the quality of the jogging trousers and the hoodie. They warm and cozy for this cold weather. Perfect. Its good size for petite people. If you are like me may be you need size bigger f... See more
Had a long wait at till. Only one person working it and at least 6 hanging about on the floor. Customer service at the till was v good. Assistant taking a lot of stick for the long wait
I ordered 2 hoddies & 2 tshirts but the tshirts didn't fit very well, so I went to the Crawley store on Wedneday morning to return them but the store opened 30 minutes later than I thought. I only had... See more
Company details
About Superdry - Crawley
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
LSU 1 County Mall, RH10 1FP, Crawley, United Kingdom
- 01293 540985
4.3
Excellent
159 reviews
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Everyone was very kind
November 26, 2023
Very helpful staff
Very helpful staff everyone had a pleasant way and nothing was too much trouble
Fully recommend store In Crawley
November 23, 2023
Great customer service great range of…
Great customer service great range of products
November 12, 2023
Very helpful young lady assistant
Very helpful young lady assistant, I was returning an item and exchanging it for another size and style. No hassle just very helpful and cheerful, shame didn’t see her name!!
November 12, 2023
Superdry has odd expectations for their Customers.
The clothes are clearly meant for tall and skinny people, and the size gaps are way too large. Along with being way too expensive e.g. £60 for a crop top.
October 23, 2023
Superb Click and Collect in store
From order it online to collecting in store the experience was seem less the staff were wonderful and chatty and really made me feel welcome, which is not something I have ever experienced with click and collect.
I would not hesitate to order again, these guys are an absolute tribute to the company!
October 23, 2023
My refund was seamless
My refund was seamless. Great service in store and account credited within 2 days
September 26, 2023
The delivery time was perfect the same…
The delivery time was perfect the same date as it said
August 12, 2023
Always satisfied with stuff from here
Always satisfied with stuff from here, instore or online and my local store the staff are great, quality is great and well priced.
August 10, 2023
May use AI-assist with repliesRead more
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Great quality of glasses and good and…
Great quality of glasses and good and polite staff when pick up of delivery
June 12, 2023
Reply from Superdry - Crawley
Hi Lynsey, Thank you for sharing your feedback with us. We endeavor to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks for taking the time to leave a review. We really appreciate it.
AMAZING
I went to the shop, I asked for an unavailable size, they ordered it for me, I received it at home for free, AMAZING!!!
May 14, 2023
Reply from Superdry - Crawley
Hi Walter,
We appreciate you sharing your feedback with us. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments. Thanks so much for your review and comments.
Kind regards,
Superdry Care
Helpful staff
March 25, 2023
Customer service
I had a very bad experience as I order a item off the website told me it would be delivered on the 10th of March at the store in crawley. When I went in the store I was told it was there and that they would call customer service to see whats happening and calk me that day . So I waited the whole day but heard nothing so I called the store next day and then was told the same thing but this time they would call me in 10 minutes so I again waited after 1 hour had past I call the store again and then was told they hadn't called as the was short staffed so by then I wasn't happy at all as I was just being fob off. So I ended getting intouch with customer services myself. I was very disappointed as I have always bought superdry clothing and coats but with the experience I had I don't think I will in future.
March 13, 2023
The delivery was fast and the fabric…
The delivery was fast and the fabric was also very good. Thankyou Superdry
February 19, 2023
Longer length ladies trousers great
Great sale price.
NHS discount.
Amazing clothes that fit well esp love it that you sell trousers with longer lengths.
February 13, 2023
Very good excellent
February 12, 2023
Polite competent staff..Great knowledge…
Polite competent staff..Great knowledge of stock. Nothing was to much trouble for them...I brought a body warmer for my daughters birthday.
February 19, 2023
Friendly & Efficient service
February 5, 2023
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