Very friendly and welcoming staff, greeted as soon as I walked in. The young lady asked if she could assist me with anything. I informed her I was there to collect an order which she kindly went to co... See more
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See what reviewers are saying
I ordered a coat on 01 December but still haven’t received it even though the tracking says it’s been delivered to the Superdry store where I’m supposed to collect it. No coat but Superdry still have... See more
This was a very unexpected purchase and I'm VERY happy with it! I am now too hot at times but the lady at the till did warn me that she has the same coat and it doesn't require to wear layers of clot... See more
Ordered this item for a second time after changing my mind and then changing it again! Great quality winter jumper at an affordable price! High quality apparel. Went in store to collect this online... See more
Company details
About Superdry - Croydon
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 153-155 Whitgift Centre, CR0 1UT, Croydon, United Kingdom
- 02086 804461
4.5
Excellent
186 reviews
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review of services
I got the cloths at reasonable time and the services in store is also great.
November 17, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
New coat
They Found the coat iwanted told me best size to get tried it on and bought it well pleased
November 14, 2024
Reply from Superdry - Croydon
Hello,
Thank you for shopping at our Croydon store.
We always do our best to give our customers a positive experience, so we're really pleased you love your new coat!
If you loved your new purchase, don't forget to leave a product review too.
Superdry Team
I totally recommend this brand!
This company is very good. There Coats are top quality. One of their coats lasted my 2-3 years which is really good
October 22, 2024
The customer service was great and very…
The customer service was great and very helpful. As always, the quality of the clothing at Superdry is top notch.
October 25, 2024
Reply from Superdry - Croydon
Hello,
We appreciate you taking the time to review your recent shopping experience at our Croydon store.
At Superdry, we want you to have a great experience, so thank you for your valued feedback.
Thanks so much for shopping with us.
Superdry Team
Friendly Staff
Click and Collect took 2 minutes to complete and the staff were helpful and friendly
September 20, 2024
Reply from Superdry - Croydon
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Customer Care
The service was excellent 👌🏽
September 21, 2024
I feel amazing in my clothes
I feel amazing in my clothes, my Superdry coat boasts my confidence within myself. Thank you ✌🏾
September 5, 2024
The jacket is really nice and cozy
The jacket is really nice and cozy. It warms me up really fast. The only issue would be the weight of the jacket, it’s very very heavy so be aware if you start to sweat. Otherwise, it’s a good jacket
August 29, 2024
Staff were all standing about…
Staff were all standing about complaining about various managers and the fact the store is closing. Received no offers for help and had to wait at the register for them to finish talking before I could even pay. Might as well have been self service.
September 7, 2024
Reply from Superdry - Croydon
Hello,
We appreciate you sharing your feedback with us.
We always aim to offer the best service to our customers every time, so we're really sorry to hear this.
Thanks again for your review. We use all feedback to learn and improve our range.
Thanks for shopping with us, we really appreciate it.
Superdry Team
Store was a bit overwhelming but found…
Store was a bit overwhelming but found the T-shirts I wanted, tried them on and bought them
July 10, 2024
Amazing staff - Iuliana
Due to my office commitments I was only about to reach the superdry store in Croydon to pick up my parcel right when they were closing.
Iuliana (staff) was so kind and understanding of my situation and helped my collect the package.
I am so happy that the trip to the store did not go to waste.
Thank you Iuliana.
June 25, 2024
Unprompted review
Rude behaviour of Store Manager in…
Rude behaviour of Store Manager in Croydon, London. I was shopping in the store today. She asked me to leave store as soon as possible and she would not serve me. She quickly closed it at 5:35 pm. If someone is already in the store and buying shirts, she shouldn’t behave rudely. Very disappointed.
June 3, 2024
Unprompted review
Reply from Superdry - Croydon
Hello,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we're really sorry for this issue.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Superdry Team
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