Very friendly and welcoming staff, greeted as soon as I walked in. The young lady asked if she could assist me with anything. I informed her I was there to collect an order which she kindly went to co... See more
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See what reviewers are saying
I ordered a coat on 01 December but still haven’t received it even though the tracking says it’s been delivered to the Superdry store where I’m supposed to collect it. No coat but Superdry still have... See more
This was a very unexpected purchase and I'm VERY happy with it! I am now too hot at times but the lady at the till did warn me that she has the same coat and it doesn't require to wear layers of clot... See more
Ordered this item for a second time after changing my mind and then changing it again! Great quality winter jumper at an affordable price! High quality apparel. Went in store to collect this online... See more
Company details
About Superdry - Croydon
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 153-155 Whitgift Centre, CR0 1UT, Croydon, United Kingdom
- 02086 804461
4.5
Excellent
186 reviews
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Love Superdry the staff in Croydon are…
Love Superdry the staff in Croydon are very friendly and helpful was a pleasure shopping in this store
May 25, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Superdry - Croydon
Hello,
We are sorry to hear you have received a damaged top. Of course, we wouldn't expect this to happen.
When this happens, we advise customer to reach out to us by emailing care@superdry.com for a solution.
On this occasion a member of our team will be in touch shortly.
Superdry Customer Care
Loved the coat lots
May 10, 2024
customers in shop friendly and helpful…
customers in shop friendly and helpful and helped me with ordering my daughters jacker on the iPad and was delivered quickly to my address
April 28, 2024
The staff in the shop was very friendly…
The staff in the shop was very friendly and helpful
The joggers which I bought are not a very good quality, as they are already have a worn out look on the inside leg.I thought superdry was better quality for the prize I spent.
April 5, 2024
Retro clothing but limited range
The clothing is a little bit 1990s..Retro is OK but it would be nice if there were more styles in store as choice felt very limited.
April 11, 2024
Reply from Superdry - Croydon
Hello,
Thank you for sharing your feedback with us.
We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion.
We have taken onboard your valuable feedback.
Superdry Team
Great customer service even for…
Great customer service even for Croydon! I feel like this store is an oasis in a sea of sewage! Managed to find some board shorts which I could t find anywhere else!!!
March 31, 2024
Amazing Customer service by online nd…
Amazing Customer service by online nd in-store team.
March 14, 2024
great jacket
I bought a great jacket *****
I'm very happy with it, the jacket is warm and wears great.
not the first jacket and not the last jacket bought, great company.
I highly recommended.
March 13, 2024
Windcheater
Products are always top rate and reasonably priced, staff were very friendly helpful and knowledgeable.
February 25, 2024
the quality of the jacket is really…
the quality of the jacket is really good and staff were very friendly
February 12, 2024
I liked everything about Superdry even…
I liked everything about Superdry even though I had to return the item. Not because of a product problem, but that the Small sized jacket drowned my Daughter and to be fair, it was a Mens jacket (which she wanted), and the Extra Small wasn't available in the desired colour. I'm sure the size down would have fit if it were available. The jacket itself was both faultless and flawless.
The return service was as swift and smooth as collecting from the store.....with the option to exchange or refund IN store when I had ordered online. If the size were available I would have happily exchanged.
I will definitely order again.
February 8, 2024
Amazing and amazing staff
February 10, 2024
Customer assistant was really nice and…
Customer assistant was really nice and helpful, quality of clothing is great.
February 6, 2024
Croydon Store
Excellent customer service in store. Sales assistant was very helpful and knowledgeable.
January 29, 2024
Nice fit and warm
January 22, 2024
Very helpful in Croydon branch.
January 21, 2024
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