Very friendly and welcoming staff, greeted as soon as I walked in. The young lady asked if she could assist me with anything. I informed her I was there to collect an order which she kindly went to co... See more
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I ordered a coat on 01 December but still haven’t received it even though the tracking says it’s been delivered to the Superdry store where I’m supposed to collect it. No coat but Superdry still have... See more
This was a very unexpected purchase and I'm VERY happy with it! I am now too hot at times but the lady at the till did warn me that she has the same coat and it doesn't require to wear layers of clot... See more
Ordered this item for a second time after changing my mind and then changing it again! Great quality winter jumper at an affordable price! High quality apparel. Went in store to collect this online... See more
Company details
About Superdry - Croydon
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 153-155 Whitgift Centre, CR0 1UT, Croydon, United Kingdom
- 02086 804461
4.5
Excellent
186 reviews
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Staffs are very nice and helpful.
January 17, 2024
I ordered a jacket online which wasn’t…
I ordered a jacket online which wasn’t available in the store I visited.I then cancelled this order and ordered a jacket to click and collect from my local store.
All transactions were smooth and customer service very good.
Jacket is lovely and good value.
January 17, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I refund two of my jacket at whitgift…
I refund two of my jacket at whitgift centre Croydon and I didn’t get any refund email regarding it.
January 15, 2024
Reply from Superdry - Croydon
Hello Kavita,
Thank you for taking the time to leave a review.
At Superdry, we want our customers to have a really positive experience, so we're really sorry that we didn't get it right this time.
I am pleased our customer service team were able to resolve this.
Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Regards
The Superdry Team
Very friendly and helpful staff
January 21, 2024
Very good service, amazing coat
This was a very unexpected purchase and I'm VERY happy with it! I am now too hot at times but the lady at the till did warn me that she has the same coat and it doesn't require to wear layers of clothes underneath.
Being a delivery driver, I am just hoping that it has a good waterproofing. I will buy another jacket for the spring
January 17, 2024
Not helping to the customer In The…
Not helping to the customer In The Croydon Superdry
January 20, 2024
Only one person on till
Only one person on till, they sent a picture of my order,to another colleague who collect an order for them, then I was handed the wrong parcel, coz they didn't recheck order no.
January 8, 2024
Great customer service
Great customer service, and friendly staff at superdry store in Croydon whitgift centre.
January 4, 2024
The returns process was very simple and…
The returns process was very simple and was amazed that the refund was back on my card the next day!
January 3, 2024
Helpful polite good services
January 9, 2024
Amazing offers and friendly staff
January 6, 2024
Amazing Coat
This coat is amazing for freeze weather, fit well. I’m very happy with it.
December 27, 2023
I truly appreciate the ease of the…
I truly appreciate the ease of the entire process. The speed at which the jacket reached my chosen pick up store. When I arrived at the store to pick it up. The employee at the store stopped what she was doing, opened up the upstairs till and provided me with the jacket I purchased.
December 21, 2023
Christmas gifts
All my male family members were very happy with their super dry gifts this Christmas so I’m happy too.
December 20, 2023
Was good they was happy to help me what…
Was good they was happy to help me what l wanted
December 23, 2023
Excellent service
December 18, 2023
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