I’ve placed several orders online and an order that arrived was short of items. Very frustrating trying to get through to your online advisors. Such a shame you have done away with the customer calls... See more
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Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of sta... See more
I had a very positive experience on the 29th Jan. I was in the Dundee store looking for sliders and the female sales assistant was so helpful. She went into the store room and brought all the availab... See more
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop Bought one two years ago and this is just not the same quality Real... See more
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Company details
About Superdry - Dundee
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 9-11 The Overgate Centre, DD1 1UQ, Dundee, United Kingdom
- 01382 200857
4.8
Excellent
114 reviews
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Polite team I appreciate that greatly.
January 21, 2024
Swift and efficient service
January 17, 2024
Great product
Great products, fast delivery, excellent customer service!!! Thank you, had a great experience with shopping this product. I ordered store pick up service. Easy, straight forwards process.
January 9, 2024
I was making an exchange from an online…
I was making an exchange from an online purchase and the staff were extremely helpful and accommodating. Excellent service. Dundee store
January 5, 2024
Staff member was very helpful and…
Staff member was very helpful and explained refunds and advised of delivery of additional goods.
January 4, 2024
Positive experience from start to finish.
The young guy who helped us was great. He could not have been more helpful. He checked his stock, established he had the jacket in my size, then arranged to order it and have it deliver to my home free of charge (with the option of having it delivered in store) my coat turned up 3 days later, beautifully packaged. Very refreshing in these days where providing a service is somewhat of a dying art.
I shall return! Very happy shopper.
January 7, 2024
Always first class service
Always first class service. Quality goods that last and last. Well done!
January 2, 2024
The guy who worked there was really…
The guy who worked there was really helpful and nice. It's a rare thing these days.
January 10, 2024
Bought online in store as they didn’t…
Bought online in store as they didn’t have my size, great fit, nice colour,
delivery was really quick, ordered the week leading to Christmas and arrived two days later,
December 18, 2023
Fantastic customer service and great…
Fantastic customer service and great quality products. Super dry always deliver on price and choice.
December 27, 2023
Staff were really helpful
Staff were really helpful, even more so considering it was the Saturday before Christmas and I had four little ones with me. Made the shopping experience seamless and stress free!
December 23, 2023
Poor staff signed me up for stuff I…
Poor staff signed me up for stuff I didn’t want. Specifically said NO.
December 24, 2023
Friendly and helpfull
December 7, 2023
Excellent customer service in Dundeehave…
Store assistant in Dundee couldn’t have been more helpful. Couldn’t locate what I wanted but found me an excellent alternative
December 12, 2023
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