I’ve placed several orders online and an order that arrived was short of items. Very frustrating trying to get through to your online advisors. Such a shame you have done away with the customer calls... See more
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Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of sta... See more
I had a very positive experience on the 29th Jan. I was in the Dundee store looking for sliders and the female sales assistant was so helpful. She went into the store room and brought all the availab... See more
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop Bought one two years ago and this is just not the same quality Real... See more
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Company details
About Superdry - Dundee
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 9-11 The Overgate Centre, DD1 1UQ, Dundee, United Kingdom
- 01382 200857
4.8
Excellent
114 reviews
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Very good service very helpful and we…
Very good service very helpful and we will be back again
November 26, 2023
Black Friday deals
As usual, the staff are always helpful & friendly.
A Very good range in their sale. So a birthday gift for my wife & a few Christmas gifts sorted, saving a good few £'s. Happy with that!!
November 29, 2023
Great staff
December 2, 2023
5* customer service
December 2, 2023
best brand so far
The combination of stylish products, quality, excellent service, and unique design along with the politeness and great communication from one of their female employees made my shopping experience at Superdry exceptional
December 1, 2023
Great products not bad pricing
November 21, 2023
Customer service brilliant
November 20, 2023
Superdry Super product
Service was excellent. The young girl serving was very plesent and extremely helpful.
November 12, 2023
Great service from a very helpful…
Great service from a very helpful assistant, and delivered on time as usual! 👍
October 30, 2023
Friendly and helpful staff member
Friendly and helpful staff member. She found the coat I wanted in a different colour from stock room. She also processed a return (stuff I’d bought online)
October 21, 2023
Good quality & friendly staff…
Good quality slim cord flares and friendly service when I popped into the Dundee shop to pick them up and later to return a size.
October 6, 2023
Staff were excellent.
September 27, 2023
May use AI-assist with repliesRead more
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Disappointed with the Quality
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop
Bought one two years ago and this is just not the same quality
Really disappointed
September 25, 2023
Reply from Superdry - Dundee
Hi Catherine,
Thank you for sharing your feedback with us. At Superdry, we want you to have a great experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind Regards,
Superdry Care
Assistant very helpful
September 4, 2023
Reply from Superdry - Dundee
Hi Phyllis,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Reply from Superdry - Dundee
Hi Steven,
We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so it's really good to hear that everything's gone well. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
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