I’ve placed several orders online and an order that arrived was short of items. Very frustrating trying to get through to your online advisors. Such a shame you have done away with the customer calls... See more
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Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of sta... See more
I had a very positive experience on the 29th Jan. I was in the Dundee store looking for sliders and the female sales assistant was so helpful. She went into the store room and brought all the availab... See more
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop Bought one two years ago and this is just not the same quality Real... See more
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Company details
About Superdry - Dundee
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 9-11 The Overgate Centre, DD1 1UQ, Dundee, United Kingdom
- 01382 200857
4.8
Excellent
114 reviews
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Very impressed from start to finish
Very impressed from start to finish. I’ll definitely be buying again.
November 8, 2021
My thoughts of recent purchase
The jackets at superdry are made to a high quality and standard. I previously got a superdry jacket for my xmas in 2009 and i have only just had to put in the bin due to general wear and tear and so i decided to buy another superdry jacket because i know it is off excellent quality. The jacket is very cosy
November 6, 2021
Excellent Customer Service.
Once again, your staff have provided me with excellent customer service.
I tried on an item of clothing which l decided to buy, upon dong so l asked for if they had any in the store room that had not been on display.
The assistant checked on her tablet and found that they had none of my size in stock just the display item to buy.
I asked if they could get me the item of clothing from the main warehouses, again they checked via the tablet internet and they had some in stock which they could dispatch to my home address to save me coming back into the store.
I asked the young assistant their name she informed me it was “ Anna” as once again l was very impressed with your customer service, irrespective of what outlet l shop in in and around UK.
As a mature male, l will definitely continue to shop in your branches, one for the quality of items and secondly for your outstanding customer service.
October 20, 2021
Love Superdry clothing
Love Superdry clothing . Lovely quality and design for everyday life. Staff are so lovely when you visit stores.
August 4, 2021
The jacket arrived at the Superdry…
The jacket arrived at the Superdry collection store, Dundee before the allocated arrival day. The shop assistant in the store offered a very prompt and friendly service. The shop assistants in the Dundee store are alway happy and friendly with the public. The jacket was as described and I like it very much.
July 18, 2021
This is a great occasion backpack
This is a great occasion back, compact and unobtrusive! The Superdry logo always adds a dash of street cred! Plenty small pockets for phone, ear buds, wallet and two side pockets to stash your bottle of water. All round its gonna be easy to live & commute with
July 15, 2021
Good quality and fast delivery
Ordered 3 t-shirts on sale. Good quality and really comfortable and goes along with almost everything. The delivery was also quite fast.
May 31, 2021
Received my delivery quickly,no issues…
Received my delivery quickly,no issues at all.The Jacket I ordered is gorgeous and is exactly as described on the website,the only thing I don't like is the sizing I've had to return twice as the sizing is either to small or really big.But overall very happy with the service and my purchase.I will definitely continue to shop with superdry.
April 23, 2021
As always superdry clothing is amazing…
As always superdry clothing is amazing quality and sizes are really true to scale, i wouldnt wear any other joggers or hoodies now
February 28, 2021
Thank you Superdry did it again
Thank you Superdry did it again. Ordered for my daughters birthday, simply on line. My daughter is shielding and cannot get out at the moment. The items arrived in good time, exactly what she wanted, quality, fit and colour all excellent. Superdry helped to make one young lady very happy.
We love shopping in our local Dundee Superdry shop and cant wait to get back to see new ranges, styles and feel welcomed by the welcoming, helpful staff.
February 15, 2021
The sizes are too small what they come…
The sizes are too small what they come as
Medium comes small
Large come as medium
The items I received all needs returning and the return process is not made easy.
February 14, 2021
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