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Superdry - Exeter Reviews 

277
TrustScore 4.5 out of 5

4.6

8-9 Princesshay, EX1 1GE Exeter, GB


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See what reviewers are saying

Rated 3 out of 5 stars

I was not able to purchase vouchers in store due to the new introduction of a payment system & store manager was not able to support. I ordered online yet have still not received the voucher as it ne... See more

Rated 5 out of 5 stars

My parcel as explained by the lovely shop assistant arrived 2 days after ordering my items in the shop in Exeter.

Rated 4 out of 5 stars

I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... See more

Rated 4 out of 5 stars

Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Exeter

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 8-9 Princesshay, EX1 1GE, Exeter, United Kingdom

  • 01392 214005

4.6

Excellent

TrustScore 4.5 out of 5

277 reviews

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4.6

All reviews

(277)

13,191 reviews in the last 12 months

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Rated 2 out of 5 stars

The cashier was rude and looked…

The cashier was rude and looked disengaged. She wasn’t helpful in anyway and to top it off she left the security tag on the item I purchased, I didn’t notice until I came home resulting in me haveing to pay again for parking to have the tag removed!

April 6, 2026
Rated 5 out of 5 stars

We love a look around the Exeter store

We love a look around the Exeter store. We were shopping for my daughter who’s the biggest superdry fan on earth. It’s a really nicely put together store, much nicer than shopping online. The staff are cool and friendly which isn’t always easy to pull off!

March 24, 2026
Rated 5 out of 5 stars

Very happy with my ski gear

Very happy with my ski gear; it was not available in the store so the stuff kindly helped me to place the order; arrived in 48 hours, well packed, jackets were absolutely fab, v impressed! Thanks 🙏

March 4, 2026
Rated 5 out of 5 stars

Must have jacket

Purchased this jacket for my husband & he loves it! Good quality & great style. Received a polite & helpful welcome at the till & I'm very happy with my purchase.

February 28, 2026
Rated 5 out of 5 stars

Friendly & accommodating staff

Friendly & accommodating staff
Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!

February 10, 2026

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