I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... See more
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I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
The staff- Amazing They're usually working with clothes here and there but they'll get your job done, give them 5 minutes. I couldn't find what I wanted in-store so I went through the website wit... See more
Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!
Company details
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
4.6
Excellent
258 reviews
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Another Quality Item!
Beautifully made cardigan! Looks great and is so soft and cozy to wear.
October 23, 2025
Friendly helpful staff and product…
Friendly helpful staff and product great quality.
October 24, 2025
Friendly knowledgeable folks
October 10, 2025
Helpful staff in the Exeter store &…
Helpful staff in the Exeter store & really pleased with the jacket, thanks 🤘
October 4, 2025
Great selection of clothes and very…
Great selection of clothes and very reasonably priced given the quality
September 28, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always polite and cheerful in this…
Always polite and cheerful in this shop. It's a joy to shop in there
September 10, 2025
Reply from Superdry - Exeter
We're happy to hear that you find our team members polite and cheerful! It means a lot to us that you enjoy shopping with us. Thanks for your positive feedback.
Superdry
Shopping made pleasurable.
I always enjoy a visit to Superdry in Exeter and never leave without a purchase. Always say I don't need anything, but so many nice good quality clothes to choose from.
The staff are always helpful and friendly. It is so refreshing to be able to shop on the High Street and be able to try clothes on. Particularly when you are tall.
September 7, 2025
Reply from Superdry - Exeter
We're glad you enjoy visiting our Exeter store and appreciate the quality and variety of our clothing. It's great to hear our team is helpful and friendly, and that you value being able to try clothes on. Thank you for your positive feedback!
Superdry
As a disabled woman…
As a disabled woman using a mobility scooter I was unable to access the first floor women’s dept. There was a lift but the scooter could not turn to get out.
The shop assistant asked if I knew what I was looking for and he offered to order it for me and have it delivered to my home address with no charge.
His assistance made a great impression on me due to his patience and kindness.
August 22, 2025
Reply from Superdry - Exeter
We appreciate you sharing your experience. We regret the accessibility issue you encountered with the lift and the inconvenience it caused. We have reported this internally for this to be investigated by the appropriate team. We're happy to hear that our team member was helpful and accommodating by offering home delivery. Thank you for acknowledging their kindness and patience.
Superdry
Very helpful and friendly staff.
August 11, 2025
Assistant was very friendly and helpful…
Assistant was very friendly and helpful wirh my purchase.
August 3, 2025
Staff were very friendly and helpful…
Staff were very friendly and helpful both times I went in!
July 28, 2025
Lady staff there was really helpful and…
Lady staff there was really helpful and understanding made my Order very easy to do my first time ordering in the store I would definitely be ordering in the store or online. I love superdry stuff amazing
July 27, 2025
Very friendly and helpful staff in the…
Very friendly and helpful staff in the Exeter store who were very patient
July 15, 2025
Top staff, top product
Excellent shop staff making it easy to find the right product for me.
June 22, 2025
Good customer service especially from cashier
Great atmospheres in store and fantastic service from cashier all round great shopping experience.
June 14, 2025
Staff left u to browse
Staff left u to browse, then very ready to help on request. I also returned an item & the young gentleman couldn't have been nicer.
May 31, 2025
Great service in shop and online
Great service in shop and online, very helpful and a great price,
May 19, 2025
Good range of clothing in store…
Good selection in store - love the range of sweatshirt colours available - different from the norm.
Good quality - good value.
Pleasant and attentive staff
May 16, 2025
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