I ordered 2 pairs of trousers for home delivery and it’s been 2 weeks and no trousers delivered. They blame Evri for going on strike. I ordered the trousers for my partner for a Christening party and... See more
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I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more
The staff- Amazing They're usually working with clothes here and there but they'll get your job done, give them 5 minutes. I couldn't find what I wanted in-store so I went through the website wit... See more
Friendly & accommodating staff Exchanged a shirt bought for Christmas. Wife gave me wrong receipt but shop still honoured purchase . Very grateful as saved an argument and possible divorce !!!
Company details
About Superdry - Exeter
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
8-9 Princesshay, EX1 1GE, Exeter, United Kingdom
- 01392 214005
4.6
Excellent
258 reviews
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Excellent shop
Friendly staff and well laid out shop, easy to look around. Great choice of products.
September 20, 2024
Excellent service in Exeter from the team
Excellent service in Exeter from the staff, professional and easy to talk too. Ordered some trousers that were out of stock. Fantastic service again.. google review Exeter superdry ..
September 11, 2024
Received exactly what I ordered quick…
Received exactly what I ordered quick and easy
September 10, 2024
The staff were friendly
I bought a female military jacket, I am very happy with it. The staff were friendly and approachable.
August 27, 2024
The young lady who helped me was kind
The young lady who helped me was kind, knowlegable about the products and took an order to be delivered to my home. It arrived, just as I ordered a fast well packed service. I'm impressed and would certainly use them again
August 20, 2024
Very good service
August 19, 2024
The staff are always very friendly and…
The staff are always very friendly and lots of lovely stuff to try on.I love shopping in superdry and always end up spending far too long in there 😊
August 11, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff are very friendly and…
The staff are very friendly and helpful, I would recommend your store.
July 29, 2024
Reply from Superdry - Exeter
Thank you for taking the time to give us your feedback. At Superdry, we want you to have a great experience, so it's really good to hear that everything's gone well. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
Got overcharged on a sale item
Got overcharged on a sale item, nice top but lost out on the discount
Staff were nice but not too great at till work
July 28, 2024
Reply from Superdry - Exeter
We appreciate you sharing your feedback with us. We endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to give us your feedback. We use all feedback to learn and improve.
Kind regards,
Superdry Customer Care
Just went in there one day bought a…
Just went in there one day bought a shirt and like it and been going there ever since
July 26, 2024
Reply from Superdry - Exeter
Hello,
Thank you for taking the time to share your shopping experience at our Exeter store.
We always do our best to give our customers a positive experience, so we're really pleased that you're happy with everything.
Thanks for shopping with us, we really appreciate it. If you loved your new purchase, don't forget to leave a product review as well!
Superdry Team
Great Hawaiian shirt
Spotted a great shirt in the window display. Staff were quick to help me find the right one. Great quality which is why you pay a little extra.
July 9, 2024
Friendly staff
Friendly staff. Acknowledge you’ve walked in and ask if you need help. Good service.
July 2, 2024
The girl who worked there helped me get…
The girl who worked there helped me get the item I could afford (cheapest shirt)
July 3, 2024
Reply from Superdry - Exeter
Hi there,
Thank you for sharing your feedback with us, we love to hear from happy customers. Thanks again for the review. We really appreciate it
Kind regards,
Superdry Care
Reply from Superdry - Exeter
Hi Rachel,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase.
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
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